[comp.sources.d] Getting requests for things you asked for is *expected*

gnu@hoptoad.UUCP (John Gilmore) (03/14/89)

A few people complained that when they ask for something, they get a
flood of requests from others asking for the same thing.  They seem
to think that this is a problem.  It *is* a small burden on the
individual, but please look at it in the larger (network wide) perspective.

In fact, it is good practice that if you want something, and someone
else posts a request for it, to send email to that person.  Consider
the alternatives:

   *  Post another request for it yourself.

This just wastes network bandwidth.  Clearly if the net has the thing you
seek, the person who posted the first request will either have it by now,
or know where it is.  Why make everyone else read the query twice?  Sending
one message to one person is much cheaper, in people and datacomm time,
than sending one message to thousands of people.

   *  Forget about getting it, or look elsewhere for it.

This is just counterproductive.  It's reasonable to look for something
until you find out that someone else is also looking, then you should quit?

If you ask the net for something, and by the grace of the contributors
and the archive maintainers and the people running the email/news
links and the phone bills paid for by everyone else, you receive it --
*be a little generous*.  In return for receiving what you asked for,
handle the few requests that you get for it -- either by sending it to
them, if it's small; or by sending them the information on where to get
it themselves.  Note that by "few" I mean maybe a dozen or two.  After
all, your original query was read and handled by hundreds or thousands
of people, some of whom ended up able to help you and did so.  The
least you can do is to help a couple of dozen.  In this way you become one
of the people who makes the net work -- not just a recipient of others' work.

It's pretty easy to automate this if it starts to become a burden.
Save a copy of your response to one of the people who asks you, in a file.
Then for every new request, just email them the file containing the response.
If your message bounces, you could try rerouting if you're feeling particularly
generous, else just give up reaching that person -- there's no need to bend
over backwards, just be courteous and helpful, like the people who sent
you the thing in the first place.
--
John Gilmore    {sun,pacbell,uunet,pyramid,amdahl}!hoptoad!gnu    gnu@toad.com
"Use the Source, Luke...."
Copyright 1989 John Gilmore; you may redistribute only if your recipients may.

		[Hm.... I agree with the sentiments, but I don't think
		that comp.archives is a proper place to discuss this.
		If you want to further discuss it, please do so on
		comp.sources.d, to which this is cross-posted and to
		which followups are directed.

		Note also that this message does not really apply to
		the original poster. Consider: he asks me a question.
		I tell him how to query the server to get some info.
		He does so but gets a flood of requests for the info.
		All those people who bothered him could have,
		instead, just followed the instructions. tww]

odin@ucscb.UCSC.EDU (Jon Granrose) (03/15/89)

In article <6763@hoptoad.uucp> gnu@hoptoad.UUCP (John Gilmore) writes:
|A few people complained that when they ask for something, they get a
|flood of requests from others asking for the same thing.  They seem
|to think that this is a problem.  It *is* a small burden on the
|individual, but please look at it in the larger (network wide) perspective.

[reasons deleted]

|If you ask the net for something, and by the grace of the contributors
|and the archive maintainers and the people running the email/news
|links and the phone bills paid for by everyone else, you receive it --
|*be a little generous*.  In return for receiving what you asked for,
|handle the few requests that you get for it -- either by sending it to
|them, if it's small; or by sending them the information on where to get
|it themselves.  Note that by "few" I mean maybe a dozen or two.  After
|all, your original query was read and handled by hundreds or thousands
|of people, some of whom ended up able to help you and did so.  The
|least you can do is to help a couple of dozen.  In this way you become one
|of the people who makes the net work -- not just a recipient of others' work.
|
|It's pretty easy to automate this if it starts to become a burden.
|Save a copy of your response to one of the people who asks you, in a file.
|Then for every new request, just email them the file containing the response.
|If your message bounces, you could try rerouting if you're feeling particularly
|generous, else just give up reaching that person -- there's no need to bend
|over backwards, just be courteous and helpful, like the people who sent
|you the thing in the first place.
|--
|John Gilmore    {sun,pacbell,uunet,pyramid,amdahl}!hoptoad!gnu    gnu@toad.com
|"Use the Source, Luke...."
|Copyright 1989 John Gilmore; you may redistribute only if your recipients may.

	I just wanted to defend myself by stating that I did not
intend to sound like I felt it was totally uncalled for for these
people to request the information from me.  On several occasions I
have had numerous (30-50) requests for various files I had relating
to anonymous FTP sites (.GIF, Amiga, and general) and this was even
after I had posted the file on the net.  I admit it got to be somewhat
of a burden to log on a wade through all my mail but it wasn't that
bad.
	What happened in this situation was I requested information
and was sent instructions on how to request this information.  While
I was in the process of doing so (it took several attempts to get the
path right as I don't ahve access to a smart UUCP mailer) I received
numerous requests for the list I was requesting.  Normally, this would
not be a problem and I would just mail it to them.  However, I still
had not figured out the path when I was getting these requests.  Also,
for each of the 15 (in this case) requests they were all of the form
Subject: send index with nothing else.  Needless to say, this did not
make me feel very generous and as a result I replied asking them to
reread the posting (since they had sent the request to me and not to
comp-archives) and try again.  After I received the info I mailed it
to several people who mailed me after I got it.
	Now I don't know about you, but I whenever I request information
from someone, I am polite about it and send thanks when I get it.  But
when it is as impersonal as "send index" I don't feel very generous.

I'm sorry this is so long.  I would have rather put it in mail but
I could not figure out the correct path to do so.

Jon
 _____________________________________________________________________________
|Jon Granrose         |  ARPA: odin@ucscb.UCSC.EDU |CIS: 74036,3241|  // Only |
|Cowell College, UCSC |  UUCP: ...!ucbvax!ucscc!ucscb!odin         |\X/ Amiga!|
|Santa Cruz, CA 95064 |Bitnet: odin%ucscb.ucsc.edu@cunyvm.bitnet    ~~~~~~~~~~|
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