joe@modcomp.UUCP (05/13/89)
William Wells writes: >I've become really disgusted with the amount of patching that goes >into some of the posted software. I would much rather wait for a >tested release than be the unintentional beta tester that many people >have become. > >E.g., I would have brought up elm to replace mailx but there was >patch 1, patch 2, ..., patch 7! All in the space of a few weeks. It >might have been the case that elm would have worked fine for me but >this was *not* encouraging! Golly, I *like* the quick turnaround on problem reports. You can't get that without a lot of patch releases, y'know. Good support has always been a catch-22 situation: it generates lots of patch releases which in turn creates an image of bad support. (And let's be realistic: how many *purchased* products have you seen that have the quality and the level of support that elm has? Not many, I bet.) joe korty uunet!modcomp!joe PS: Keep up the good work, Syd!