[sci.electronics] Injury via Phone

al@gtx.com (0732) (08/20/87)

One often hears about people blowing whistles or air horns into a
telephone to thwart obscene callers. Is a telephone capable of
transmitting enough sound amplitude to cause pain or damage to the ears?
If so, this seems to be a dangerous capability in the hands of
some crank.

	 --------------------------------------------------------------
	| Alan Filipski,  GTX Corporation, Phoenix, Arizona 85021, USA |
	|   {ihnp4,cbosgd,decvax,hplabs,seismo}!sun!sunburn!gtx!al     |
	 --------------------------------------------------------------

ken@nsc.nsc.com (Ken Trant) (08/21/87)

in article <414@gtx.com>, al@gtx.com (0732) says:
> One often hears about people blowing whistles or air horns into a
> telephone to thwart obscene callers. Is a telephone capable of
> transmitting enough sound amplitude to cause pain or damage to the ears?
> If so, this seems to be a dangerous capability in the hands of
> some crank.
 Yes it can, I once worked for PacBel and there were several people
(operators, 411) who received permanent hearing loss while working.
 The headsets (and phone system) could and did transmit a db noise
level that would cause this to happen.

-- 
                                    Ken Trant,
                                    Real Estate Professionals
                                    415-651-3131
                                    408-721-8158

ark@alice.UUCP (08/21/87)

In article <414@gtx.com>, al@gtx.UUCP writes:
> One often hears about people blowing whistles or air horns into a
> telephone to thwart obscene callers. Is a telephone capable of
> transmitting enough sound amplitude to cause pain or damage to the ears?

I highly doubt it.  Telephone transmission lines must be
sharply amplitude-limited to keep crosstalk in check.

larry@kitty.UUCP (Larry Lippman) (08/22/87)

In article <414@gtx.com>, al@gtx.com (0732) writes:
> One often hears about people blowing whistles or air horns into a
> telephone to thwart obscene callers. Is a telephone capable of
> transmitting enough sound amplitude to cause pain or damage to the ears?
> If so, this seems to be a dangerous capability in the hands of some crank.

	The general answer to your question is that acoustic injury via
telephone is improbable, but not impossible, depending upon specific
circumstances which I will outline below.  Bear in mind that there is
a substantial difference in sound energy required to make a listener
"uncomfortable" versus the energy level required to say, damage the
tympanic membrane.
	First of all, consider the receiver element in a telephone handset.
Almost all receiver elements in use today are electrodynamic transducers,
not unlike that of a radio speaker.  In a typical receiver element, the
changing voltage as applied to an electromagnet coil creates a variable
magnetic field which causes a magnetized, thin metal diaphragm to flex,
thereby compressing and rarefying the air, thereby creating sound waves.
	Now the point is that this diaphragm can only move SO much,
regardless of the magnitude of applied voltage, thereby _limiting_ the
maximum sound level it can produce.  A typical electrodynamic receiver
element, such as the "U1", will "top out" at well under 120 dB SPL,
even at its peak reproduction frequency (say, around 1 kHz).  For what
might be referred to as "casual" exposure, 120 db SPL is not going to
cause any physiological injury.  As a point of comparison, the threshhold
of pain is generally considered to be 140 dB SPL.
	Second, there are limits to the amount of electrical energy which
can be transmitted over a dialed telephone connection.  Audio frequency
energy transmitted over a telephone line will not be propagated beyond a
certain level; the reason is that certain telephone network components
such as transformers and inductors will magnetically saturate and thereby
limit transmission level.  Furthermore, active functional components of
the telephone network such as amplifiers, repeaters, PCM codecs, etc.
will also saturate and not pass audio energy beyond a certain level.
	In general terms, if one were to electrically connect an audio
frequency generator to a dialed telephone connection, regardless of the
magntiude of input energy, it is improbable that more than 20 dBm (100 mW)
of energy could be delivered to the receiving telephone IF the call
were switched through an electromechanical central office, and IF both
the calling and called party were in the SAME central office.  If the
telephone central office were ESS and/or if the called party was served
by a different central office, it is highly improbable that more than
10 dBm (10 mW) of energy could be delivered to the receiving telephone.
	Even using the worse-case figure of 100 mW as applied to say, a
U1 receiver, it is improbable that even 110 dB SPL could be achieved -
still a far cry below even the threshhold of pain.  Furthermore, at
this kind of energy level, the "click-suppression" varistor across the
U1 handset would begin some serious conduction, thereby shunting energy
away from the receiver.
	Third, a telephone transmitter - either traditional carbon or 
the newer reluctance variety - will saturate if a sound level (like a
boat horn) is applied to it, thereby limiting the amount of any electrical
signal it may generate.
	So, for any or all of the above reasons, it is improbable that
sufficient acoustic energy (sound pressure level in dB) could be created
such that physiological injury would occur.
	There is one factor that could contribute to possible physiological
injury - but it is not commonly found.  I will relate a little firsthand
story...
	As a combination EE/biochemist with a multidisciplinary background,
I have done some forensic science consulting for a number of years.  About
ten years ago, I was retained as a consultant in a workmen's compensation
case.  It seems that a middle-aged woman who had worked as a switchboard
operator for 20-some years had applied for compensation resulting from
partial hearing loss in one ear.  Her allegation was that then presence
of clicks and loud noises in her "headset ear" over many years caused her
hearing loss.  My function was to work with an otolaryngologist to disprove
her claim.
	My first reaction was that there was insufficient sound pressure
level to cause such injury.  However, I learned that for the past five
years the woman used a Plantronics miniature headset (the kind with a
flexible plastic ear tube).  Now with such a headset, there was an almost
perfect sound conduction between the receiver element and the ear.  So,
we contacted Plantronics and got some engineering information.  We got a
sample headset and conducted our own sound pressure measurements using
a Bruel & Kjaer "artificial ear".  The conclusion was that the maximum
sound pressure level which could be experienced through this headset
in a switchboard environment was still insufficent (by generally accepted
medical criteria) to cause hearing impairment.
	But the use of a receiver with a plastic ear tube did make me
seriously consider the possibility of injury.

<>  Larry Lippman @ Recognition Research Corp., Clarence, New York
<>  UUCP:  {allegra|ames|boulder|decvax|rutgers|watmath}!sunybcs!kitty!larry
<>  VOICE: 716/688-1231       {hplabs|ihnp4|mtune|seismo|utzoo}!/
<>  FAX:   716/741-9635 {G1,G2,G3 modes}   "Have you hugged your cat today?" 

tjhorton@utai.UUCP (08/22/87)

Properly designed systems 'should not' be able to injure
(but that's 'should not', not 'cannot').

With digital systems, you can easily design in limits on the maximum
sound level, since there is always filtering of SOME sort anyways.
(this may be 'implicit' in the design, but nevertheless there)
The trouble is, with digital systems, things don't always behave.
"PCM hits" are a class of problem that have plagued some transmission
systems, and can come in in any number of ways, on the switch side.
On the phone side, there's always static discharge, lightning, etc.
But in any case, none of these are ways that a caller can use to
hurt your ears.  Since most phone calls in North America get digitized
somewhere along the line (I don't have figures) this should be the rule.

In analog systems, it's easy enough to use current or voltage limiting 
on the drivers, but I'm not sure that this is as suitable or flexible.
The human ear can tolerate enormous sound levels in general, but it
all depends on the phones and switching equipment involved.  You have
to take into account evan what the handsets can pick up and deliver.

Speaking of lightning... I had the pleasure of doing some work to
design protection systems for phones... to put it simply, it's
damned well impossible to lightning-proof a phone.
You can get lightning hit one or both of tip and ring, thousands
or millions of volts get through to the phone, and any nature of
impedance between the actual strike and the phone.  
I know someone personally who had a 12 inch arc go from the phone's
mouthpiece (in her hand) to a nearby windowframe.  Surprise!

-- 
Timothy J Horton (416) 979-3109   tjhorton@ai.toronto.edu (CSnet,UUCP,Bitnet)
Dept of Computer Science          tjhorton@ai.toronto.cdn (EAN X.400)
University of Toronto,            {seismo,watmath}!ai.toronto.edu!tjhorton
Toronto, Canada M5S 1A4

robert@uop.UUCP (Glen Fiddich) (08/23/87)

there is a class action suit against a few corporations who will
remain nameless for the wireless phones they built that had the
ringers in the earpiece...

if you did not take it off hook before you put it to your ear...

well, bye bye eardrum!! this almost happened to me once with a 
webcor phone, but i do believe that some changes have been made in
the portable phone areas regarding this sort of thing.

btw-just what can be transmitted over a phone?? what is the bandwidth,
and amplitude cielings??

always curious about something....

commgrp@silver.bacs.indiana.edu (08/24/87)

In article <414@gtx.com>, al@gtx.com (0732) writes:
> One often hears about people blowing whistles or air horns into a
> telephone to thwart obscene callers. Is a telephone capable of
> transmitting enough sound amplitude to cause pain or damage to the
ears?
> If so, this seems to be a dangerous capability in the hands of some
crank.

Larry Lippmann responds:

>	...it  is  improbable that sufficient acoustic  energy  (sound 
>pressure  level in dB) could be created such that physiological injury
>would occur.
>
>       ...As a combination EE/biochemist with a multidisciplinary
>background,  I have done some forensic science consulting for a number
>of  years.   About ten years ago,  I was retained as a consultant in a
>workmen's  compensation case.   It seems that a middle-aged woman  who
>had worked as a switchboard operator for 20-some years had applied for
>compensation  resulting  from partial hearing loss in  one  ear.   Her
>allegation  was  that then presence of clicks and loud noises  in  her
>"headset  ear" over many years caused her hearing loss.   My  function
>was to work with an otolaryngologist to disprove her claim.
>
>     My first reaction was that there was insufficient sound  pressure
>level to cause such injury.  However, I learned that for the past five
>years  the woman used a Plantronics miniature headset (the kind with a
>flexible  plastic ear tube).   Now with such a headset,  there was  an
>almost  perfect sound conduction between the receiver element and  the
>ear.    So,   we  contacted  Plantronics  and  got  some   engineering
>information.   We  got  a sample headset and conducted our  own  sound
>pressure  measurements  using a Bruel & Kjaer "artificial  ear".   The
>conclusion  was that the maximum sound pressure level which  could  be
>experienced  through  this  headset in a switchboard  environment  was
>still  insufficent (by generally accepted medical criteria)  to  cause
>hearing impairment.
>
>     But  the  use of a receiver with a plastic ear tube did  make  me
>seriously consider the possibility of injury.


The  big danger of plastic ear tubes,  as in Plantronics headsets,  is 
transmission of ear infection if headsets are shared.   Wearing such a 
device,  even  if  clean,  for long periods might  help  incubate  ear 
infections.  Plantronics' latest models use a lightweight conventional 
external earphone instead of the ear tube.

I  like Plantronics headsets,  especially the old model MS-50 with the 
headband  (as  worn  upside-down by Clint  Eastwood  in  the  airplane 
hijacking  scene in "Dirty Harry").   Plantronics headsets  configured 
for  telephone  service  are  available for $10  to  $20  at  hamfests 
(regional  gatherings  of  ham  radio  operators).   They  are  easily 
modified  for  radio service;  I use them while flying,  and  with  my 
mobile and handheld ham rigs.   I also have a custom-made hard plastic 
earmold  with an external bar for mounting the MS-50,  and a  flexible 
tube  to connect to the earphone output.   It's very comfortable,  and 
ideal  for emergency service and high-noise environments.   (Kits  are
available for making your own ear impression,  which is mailed back to 
the company which makes the finished product.)

reference:
----------
Reid,  F.  "Using  Simulated  Carbon Microphones with  Amateur  Trans-
mitters"  _Ham Radio_ magazine, Oct. 1981 p. 18.

--

Frank Reid
PO Box 5283
Bloomington, IN 47402
reid@gold.bacs.indiana.edu

jeff@aiva.ed.ac.uk (Jeff Dalton) (08/25/87)

In article <1952@kitty.UUCP> larry@kitty.UUCP (Larry Lippman) writes:
>It seems that a middle-aged woman who had worked as a switchboard
>operator for 20-some years had applied for compensation resulting from
>partial hearing loss in one ear.  Her allegation was that then presence
>of clicks and loud noises in her "headset ear" over many years caused 

Could the "many years" have been significant?  My understanding was that
prolonged exposure to noise levels well below the threshold of pain (say
at 90 db) could cause hearing loss through damage to the inner ear.  The
maximum level of transmitted sound would not be the only factor.

-- Jeff

larry@kitty.UUCP (Larry Lippman) (08/25/87)

In article <154@aiva.ed.ac.uk>, jeff@aiva.ed.ac.uk (Jeff Dalton) writes:
> >It seems that a middle-aged woman who had worked as a switchboard
> >operator for 20-some years had applied for compensation resulting from
> >partial hearing loss in one ear.  Her allegation was that then presence
> >of clicks and loud noises in her "headset ear" over many years caused 
> 
> Could the "many years" have been significant?  My understanding was that
> prolonged exposure to noise levels well below the threshold of pain (say
> at 90 db) could cause hearing loss through damage to the inner ear.  The
> maximum level of transmitted sound would not be the only factor.

	You could very well be correct.  My involvement in this matter
happened in 1975.  Since that time, however, a number of occupational
health studies of hearing loss have occurred (spurred by OSHA, of course).
	I should have posted a bit more information about the case.
The woman had a hearing loss in _both_ ears, although she only wore a
headset in one ear.  The headset ear had a greater hearing loss than
the non-headset ear.
	Two otolaryngologists diagnosed the woman as having a hearing
disorder known as otosclerosis; this condition is an organic disease,
and is not the result of any excessive sound level exposure.  However,
the woman wanted to get workmen's compensation benefits (I suppose you
can't blame her for trying :-) ), so she claimed that the greater
hearing loss in her headset ear was NOT otosclerosis, but was an
occupational injury.
	All I did was to examine the electronics and acoustics of the
headset and telephone switchboard environment, and give the acoustic
measurement data (sound pressure level, etc.) to an otolaryngologist
for use in his medical evaluation.
	The woman was denied workmen's compensation benefits because:
(1) she had a clearly diagnosed organic ear disease which was not
related to occupational exposure; and (2) based upon the measurements
of acoustic exposure and the generally accepted standards of the time,
the sound pressure exposure was insufficient to cause hearing loss.
	The truth (with some hindsight): Who knows?

<>  Larry Lippman @ Recognition Research Corp., Clarence, New York
<>  UUCP:  {allegra|ames|boulder|decvax|rutgers|watmath}!sunybcs!kitty!larry
<>  VOICE: 716/688-1231       {hplabs|ihnp4|mtune|seismo|utzoo}!/
<>  FAX:   716/741-9635 {G1,G2,G3 modes}   "Have you hugged your cat today?" 

larry@kitty.UUCP (Larry Lippman) (08/25/87)

In article <24300015@silver>, commgrp@silver.bacs.indiana.edu writes:
> The  big danger of plastic ear tubes,  as in Plantronics headsets,  is 
> transmission of ear infection if headsets are shared.   Wearing such a 
> device,  even  if  clean,  for long periods might  help  incubate  ear 
> infections.  Plantronics' latest models use a lightweight conventional 
> external earphone instead of the ear tube.

	Yucch!  If you have even seen the earwax that accumulates in the
plastic tubes, that is a truly disgusting thought... :-)
	Any place where I have seen shared headsets, the operators had
their own plastic ear tubes.
	Personally, I dislike the Plantronics headsets with the ear tube.
Some switchboard operators just refuse to wear them, and would rather
use the somewhat ancient 52-type headset or a conventional telephone
handset.
 
> I  like Plantronics headsets,  especially the old model MS-50 with the 
> headband  (as  worn  upside-down by Clint  Eastwood  in  the  airplane 
> hijacking  scene in "Dirty Harry").   Plantronics headsets  configured 
> for  telephone  service  are  available for $10  to  $20  at  hamfests 
> (regional  gatherings  of  ham  radio  operators).   They  are  easily 
> modified  for  radio service.

	If you "shop around", you can find these headsets in a version
that has a push-to-talk switch on the amplifier housing.  Actually, there
are two versions with a switch; one version uses the switch to open and
close the microphone circuit, while the other version leaves the microphone
on all the time but uses the switch to close the circuit on an auxiliary
wire pair (this version uses a double plug with tip, ring, and sleeve on
each plug).
	If you have the kind which uses a switch to open and close the
microphone circuit, you can still use this for transmitter keying if
you sense the DC current flow in the microphone circuit when the switch
is closed.

<>  Larry Lippman @ Recognition Research Corp., Clarence, New York
<>  UUCP:  {allegra|ames|boulder|decvax|rutgers|watmath}!sunybcs!kitty!larry
<>  VOICE: 716/688-1231       {hplabs|ihnp4|mtune|seismo|utzoo}!/
<>  FAX:   716/741-9635 {G1,G2,G3 modes}   "Have you hugged your cat today?" 

jeffw@midas.UUCP (Not the Plantronics Enforcement Department) (08/26/87)

In article <1952@kitty.UUCP> larry@kitty.UUCP (Larry Lippman) writes:

[lots of evidence that you can't usually suffer ear injury from sounds
over the phone]

[Continues with story of one case he consulted on...]
>	My first reaction was that there was insufficient sound pressure
>level to cause such injury.  However, I learned that for the past five
>years the woman used a Plantronics miniature headset (the kind with a
>flexible plastic ear tube).  Now with such a headset, there was an almost
>perfect sound conduction between the receiver element and the ear.  So,
>we contacted Plantronics and got some engineering i

Here transmission ends. So remember, kiddies, say only nice things about
Plantronics. Or else.

Plantronics. A division of Pepperidge farms. And Pepperidge farms REMEMBERS!

adam@gec-mi-at.co.uk (Adam Quantrill) (09/07/87)

In article <414@gtx.com> al@gtx.UUCP (Al Filipski) writes:
>Is a telephone capable of transmitting enough sound amplitude to cause pain 
>or damage to the ears?
>
I don't know about the transmission capabilities, but the Post Office in the UK
was sued when an engineer accidentally dropped 250V ac onto a connected line
and blew someone's ear away with the noise. I have a feeling that the exchange
could limit the amplitude of incoming signals.

       -Adam.

/* If at first it don't compile, kludge, kludge again.*/