killoran@umvlsi.ECS.UMASS.EDU (Mik I Killoran) (05/22/89)
Hello! I have recently received a Tektroniks scope that doesn't work. There is no horizontal scan. A dot will appear in the middle of the screen, but will not trace left to right. If a voltage is applied, the dot will jump the correct amount, so this is why I suspect the scanning area. After looking around, I discovered a blown fuse, and a cracked resistor. Replacing both the resistor and the fuse resulted in another set of dead components. After more looking around, I have found another cooked resistor, but this one is so discolored that the original value is uncertain. I am leary about going farther without a set of schematics for this scope. (This was a gift-No schematics-Doesn't work) Where can I find a set of schematics for this? I don't know how old it is but it is model # 5103N and ser # B021944. Any advice would be very welcome! Mik Killoran
tomb@hplsla.HP.COM (Tom Bruhns) (05/22/89)
> Where can I find a set of schematics for this? I don't know how > old it is but it is model # 5103N and ser # B021944. Any advice would > be very welcome! > > Mik Killoran > ---------- Try your local Tektronics sales office. They should be listed in your local phone book. I was in need of a replacement power transformer for my personal Tek scope a couple years ago, and they were really super about sending it and billing me for it (I didn't expect that when I didn't have a company name to give them). They're good folks. (I trust they'd support my employer similarly ;-) Tom Bruhns tomb%hplsla@hplabs.hp.com
georgep@vice.ICO.TEK.COM (George Pell) (05/23/89)
In article <5170030@hplsla.HP.COM> tomb@hplsla.HP.COM (Tom Bruhns) writes: >> Where can I find a set of schematics for this? I don't know how >> old it is but it is model # 5103N and ser # B021944. Any advice would >> be very welcome! >> >> Mik Killoran >> ---------- >Try your local Tektronics sales office. They should be listed in your ^^^^^^^^^^ Tektronix Or, you could try Factory Service, (503) 642-8600 in Beaverton, Or. I talked with Dave Phillips, who will be glad to help you. The model number 5103 is rather generic, what he needs is the "D" number from the display unit. Are you sure your horizontal plug in is OK? I suggest you call Dave while you have the unit in front of you, that way you can look up model numbers, etc. geo
sparks@corpane.UUCP (John Sparks) (05/24/89)
In article <174@umvlsi.ECS.UMASS.EDU> killoran@umvlsi.ECS.UMASS.EDU (Mik I Killoran) writes: >Hello! > > I have recently received a Tektroniks scope that doesn't work. > > Where can I find a set of schematics for this? 1> Call your local electronic distributor (not Radio Shack) and ask them if they carry Sam's Photfacts. Sam's will probably have a set of schematics for your scope. 2> Call Tektronics and ask them to send you a schematic. Sorry, I don't have their number handy, but you can call 1-800-555-1212 and ask the 1-800 operator for their number.... wait a sec, I will do it for ya... The number is... 1-800-835-9433 Good luck. -- John Sparks | {rutgers|uunet}!ukma!corpane!sparks | D.I.S.K. 24hrs 1200bps [not for RHF] | sparks@corpane.UUCP | 502/968-5401 thru -5406 When everyone is out to get you, Paranoid is just good thinking. --Johnny Fever
tomb@hplsla.HP.COM (Tom Bruhns) (05/26/89)
georgep@vice.ICO.TEK.COM (George Pell) writes: >In article <5170030@hplsla.HP.COM> tomb@hplsla.HP.COM (Tom Bruhns) writes: >>> ---------- ... >>Try your local Tektronics sales office. They should be listed in your > ^^^^^^^^^^ > Tektronix >geo >---------- Mea culpa. Egad, how could I have. Please excuse me, George, and any other offended Tektronix folk. No :-). I have often thought how crass folk were for making that mistake in their postings -- and now I did it myself. In any event, however you spell it, they are good folk. I'm confident that they will take care of your support problems. Tom Bruhns