W8SDZ@SIMTEL20.ARPA (Keith Petersen) (03/07/88)
Relayed from GEnie's CP/M RoundTable in hopes that Commodore is listening.
---forwarded message from Commodore C128 CP/M Category---
Category 8, Topic 41
Message 10 Sat Mar 05, 1988
B.JULIANI at 12:43 EST
Well, people, I'm at wits end from trying to get the new CP/M SYS (May'87)
1581 disk out of CBM. Its been 3 1/2 months, 2 letters, about 8 notes on
CIS, and mucho phone calls to CBM in PA and N.Y.. Although they have
're-found' my order, and I still have my cancelled check, they (CBM)
now say that they are out of stock and can not give me a shipping date.
Customer Relations has suggested that I contact Digital direct or get a
pirated copy. Digital won't sell me one, even if I tried to locate
Digital's part number.
If I just used the '81 for pleasure I could be patient, but I use dBase and
W* for work. The '81 .com files that I have downloaded from GEnie have
allowed me to utilize the CP/M features of the '81 but it sometimes crashes
and I lose data (I have about 2-3 Megs). Can anyone out there help me deal
with this problem before I go clone?
---end forwarded message---
Note from Keith: I can't believe that CBM's customer relations would recommend
getting a pirated copy. CBM, you should find out who said that and have a
good talk with them. Better yet, get some copies of this software in stock
and quit making people wait!
--Keith Petersen
Info-Cpm mailing list maintainer
Arpa: W8SDZ@SIMTEL20.ARPA
Uucp: {decwrl,harvard,lll-crg,ucbvax,uunet,uw-beaver}!simtel20.arpa!w8sdz
GEnie: W8SDZ
RCP/M Royal Oak: 313-759-6569 - 300, 1200, 2400 (V.22bis) or 9600 (USR HST)fred@cbmvax.UUCP (Fred Bowen) (03/08/88)
> I can't believe that CBM's customer relations would recommend > getting a pirated copy. CBM, you should find out who said that and > have a good talk with them. Better yet, get some copies of this > software in stock and quit making people wait! > > --Keith Petersen > Info-Cpm mailing list maintainer Keith, I checked with the folks who handle the 3.5" CP/M disks, and they are indeed out of stock. They expect a new supply on 3/9/88 from the production folks, and will take care of the 150 or so orders on hand. When production get backed up, everything else backs up, and the people who staff the phones are the last to find out what's going on. Correction, I (engineering) am the last to find out what's going on. I'll pass the information regarding customer service on to their supervisor. If there is anything else I can help you with, please let me know. Fred Bowen uucp: {ihnp4|rutgers|caip}!cbmvax!fred arpa: cbmvax!fred@RUTGERS.EDU tele: 215 431-9100 Commodore Electronics, Ltd., 1200 Wilson Drive, West Chester, PA, 19380