[comp.os.cpm] Adaptec Products

rzh@LLL-LCC.LLNL.GOV (Roger Hanscom) (02/23/90)

Marc Wilson says:
> Personally, I recommend Adaptec products.

I'd like to add a strong "second" here.  I purchased a 400A last year at
an unbelievably low price from a liquidator.  I'm at a loss to explain the
low price except that perhaps these things were discontinued?  Anyhow, it
came with almost no documentation, so I prepared myself for the documen-
tation "run-around".  Boy, was I ever wrong!!  When I called Adaptec in
Milpitas, they told me mail $5 to a special mail stop at Adaptec and include
the model number of the product I was seeking documentation for.  I got
a *very* complete manual back in less than a week.  It included a schematic
for a host adapter and source code fragments (Z80 asm) for a cbios.  I
was amazed!  We should cherish organizations that treat their customers
like this.  It appeared that *any* manual on an Adaptec product could be
had for $5.  That's saying a lot for this day and age!

           roger                  rzh@lll-lcc.llnl.gov