[comp.sys.hp] Bug in Windows DeskJet driver

matikainen@cc.helsinki.fi (06/01/90)

There seems to be a bug in the HP DeskJet driver that comes with
Windows 3.0. When I try to print Finnish characters like A:s or O:s
with the funny little dots on them they appear as black boxes on the
paper. This happens only with the built-in Courier font, all font
cartridges and soft fonts that we have tried work fine.

Any solutions? Hewlett-Packard Finland hasn't got Windows 3.0 yet...
(They also dont have any Macs, even though they have sold thousands of
DeskWriters already. Marvelous support :-( )

akm@dogmatix.cs.uoregon.edu (Anant Kartik Mithal) (06/03/90)

In article <2610.2665a572@cc.helsinki.fi> matikainen@cc.helsinki.fi writes:
>There seems to be a bug in the HP DeskJet driver that comes with
>Windows 3.0. 

I am also having a problem with the deskjet driver. From my
understanding of the help stuff with the driver, if I label my fonts
as temporary, then they will be downloaded when required. This does
not seem to happen, and the only way that I can get the fonts to work
is to mark them as temporary, and have them load at boot time, or
through running the control panel.

It appears that the driver does not download temporary fonts when they
are required: doesn't seem to do any checking to see if the fonts are
there at all.

If anyone has had any luck with this, please e-mail me, and I will
summarize if there is enough interest.

My setup is win 3.0, 386 enhanced mode, deskjet, 128K Ram cartridge,
HP's soft fonts, and I'm running winword, though I have the same
problems with windows write.

thanks,

kartik


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Anant Kartik Mithal					akm@cs.uoregon.edu
Department of Computer Science				akm@oregon.BITNET
University of Oregon					

robertt@hpvcfs1.HP.COM (Bob Taylor) (06/05/90)

Sorry to be the bearer of bad news, but (I realize this is poorly
documented) the DeskJet and DeskJet Plus annot handle a "temporary"
download - it's a firmware issue.  When using the Windows soft font
installer, you must select permanent.  The confusion arises because we
share the soft font installer with the Laserjet, which can do temporary
downloads.  Sorry if this isn't what you wanted to hear -

bob taylor
HP Vancouver