jimr@maths.su.oz.au (Jim Richardson) (08/23/90)
Here is the list of signatories to the Open Letter to HP. Sorry again for the
delay. (Of course the European list arrived four hours after my posting say-
ing it hadn't :-)
My thanks to all the signatories, and special thanks to Jonathan Ball and
Colin Dente for their help in collecting signatures. Apologies to anyone who
has been omitted or misquoted: please let me know and I will post a supplement
if necessary.
The whole point of the "netpower" campaign is to encourage HP to use the
network to provide more effective customer support. We've been able to use
the net ourselves in the campaign up to now. But the time has come when we
have to "bootstrap" HP onto the network by using old-fashioned means.
So I would like to urge everyone who signed, and anyone else interested, to
snail-mail or FAX one or more copies of the Open Letter and the signature list
to suitable people in HP. Choose HP staff whom you know already, as highly
placed as possible; those who read netnews or HP's internal notes system have
probably seen a copy already, so are not necessarily the best people to
choose. You might like to coordinate with other signatories from the list who
are located in your area, so as to cover as many HP staff as possible without
too much duplication.
If you have time to write a covering letter detailing your own particular
concerns, that will help the overall campaign enormously, as it will relate
the general issues described in the Letter to local conditions and individual
problems. If you don't have time, just send a "with compliments" note.
I will only mention the name of one person from HP: the CEO John Young. It
is important that he should receive copies from plenty of the US signatories,
who are in the best position to send them to him.
The signature list is now available in two-column PostScript form in the
previously announced FTP archive (directory netpower on maths.su.oz.au: see
article <1990Aug22.134114.1959@metro.ucc.su.OZ.AU> for details).
--
Jim Richardson
Department of Pure Mathematics, University of Sydney, NSW 2006, Australia
Internet: jimr@maths.su.oz.au Phone: +61 2 692 2232 FAX: +61 2 692 4534
--
<start of signature list>
SIGNATORIES
-----------
There are 67 separate signatures containing 76 names, from 56 institutions and
companies in twelve countries. Of those sites where the hardware in use is
identified, 30 have Apollos and 9 have HP machines; one has both. The 37
sites which specified how many nodes they own have a total of about 1750
Apollos and 420 HP machines.
Signatures are sorted (with a few exceptions) first by country, then by re-
versed electronic mail address.
ARGENTINA
Our company is a software developing one, we own an HP-3000 but we develop
also for HP-1000's and HP-9000's. As we see it, the e-mail will allow much
better service because once a question is posted an directed to the appropiate
person we could have a direct communication link. Today there is too much
intermediation slowing the process and scrambling the communication.
Ing. Eduardo Salom | Fax: +54 (1) 334-8964 and 34-5437
SoftWare Plus SA | Voice: +54 (1) 826-2532 and 824-7554
Larrea 1218 - 2.A | CompuServe: 73000,74 ** BIX: swp ** Delphi: SWP
(1117) Buenos Aires | UseNet: ..!uunet!m2xenix!eduardo
Argentina | InterNet: eduardo@psg.com -and- swp@dci2sp.das.net
-----
AUSTRALIA
Guy Carpenter, Systems Administrator,
Marine Geophysics, Dept of Geology, James Cook University, Qld 4811 Australia
Internet: glgac@marlin.jcu.edu.au
Phone: +61 77 81 4981 FAX: +61 77 251 501
-----
(Dr) Rowland Sammut, Associate Professor
Department of Mathematics, University College, University of New South Wales,
Australian Defence Force Academy, Canberra, ACT 2600 Australia
Internet: ras@maadfa.ma.adfa.oz.au Phone: +61 6 268 8892 FAX: +61 6 268 8886
-- The Mathematics Department has an Apollo DN10010 and
about 15 Apollo workstations, used primarily for research.
We share all of the concerns raised in this letter.
-----
/\/\ Robin Brown (Mr), Apollo System Administrator
/ / /\ Computing Services Group
/ / / \ BHP Melbourne Research Laboratories
/ / / /\ \ 245 Wellington Rd Mulgrave Vic 3170 AUSTRALIA
\ \/ / / / Phone : +61-3-560-7066, Fax : +61-3-561-6709
\ / / / ACSnet : robinb@bhpmrl.oz.au
\/\/\/ Internet: robinb%bhpmrl.oz.au@uunet.uu.net
BHP-MRL has one DN10040 and five DN3500/4500's. Our main concerns
include availability of patch tapes and latest software releases, as well
as the apparent lack of adequate communication between HP's Australian
and American offices, both on product supply and service issues.
-----
------------------------------------------------------------------------------
Ashleigh Quick | ACSnet: AGQ@dstos3.dsto.oz
Defence Science and Technology Organisation| Internet: AGQ@dstos3.dsto.oz.au
PO Box 1600 | Phone: (Intl) (+61 8) 259 6975
Salisbury 5108, Australia | (Local) (08) 259 6975
------------------------------------------------------------------------------
DSTO operates a network of 50 Apollo workstations. As a user writing special
purpose software, I have found the response to APRs to be poor, but have had
good support from other users of the net. A response from those who have
developed the operating system would solve many problems very quickly.
-----
David le Comte
Exicom (Aust) Pty Ltd
R & D Manager.
ph: 61 2 7248772 fax: 61 2 7248738
internet: davelec@exicom.oz
The department has a HP9000/360, two DN3550s, and a DN3010.
(It also has 7 SparcStations and some Solbournes but whos asking)
-----
Dr Barry Mc Innes Internet : barry@giaea.oz.au
Computer Centre Manager Phone : +61 51 220 350
Monash University College Gippsland FAX : +61 51 222 876
Switchback Rd, Churchill, 3842
Victoria AUSTRALIA
The college has an HP3000/950 and an HP-UX 9000/825 and the problem of
lack of funds to get software and hardware support from HP has been of
major concern to us for many years. The lack of access to patches and
the cost of simple enquires to HP could be overcome with HP support of
an Internet newsgroup.
-----
Mark Goodwin mark@bruce.cs.monash.oz.au
Senior Programmer (and Apollo administrator)
Dept. Comp. Sci., Monash University, Clayton Vic., Australia.
Phone +61 3 5655196
-----
(Dr) Jim Richardson, Computer Systems Officer
Department of Pure Mathematics, University of Sydney, NSW 2006, Australia
Internet: jimr@maths.su.oz.au Phone: +61 2 692 2232 FAX: +61 2 692 4534
-- The University's Mathematics Departments have an Apollo DN10010 and
about 130 Apollo workstations. Our particular concerns include prompt
response to APRs via email, and our perception that communications be-
tween HP's Australian and US offices are poor on service issues.
-----
Brian Booth, PTTO1 Telematic and Security Systems Section
Telecom Australia Research Laboratories
P.O. Box 249 Clayton Victoria AUSTRALIA 3168
E-Mail: b.booth@trl.oz.au | FAX: +61 3 5685085 | VOICE: +61 3 5416719
--Telecom Research Labs has an Apollo DN10000 and 28 Apollo
workstations--
-----
AUSTRIA
Michael Haberler mah@nestroy.wu-wien.ac.at, mah@awiwuw11.bitnet
University of Economics and Business Administration
Augasse 2-6, A-1090 Vienna, Austria
Tel: +43 (222) 347-541 x796 (9-18 CET) Fax 347-555
-----
Michael K. Gschwind mike@vlsivie.at
Institute for VLSI-Design mike@vlsivie.uucp
Technical University, Vienna e182202@awituw01.bitnet
We are one of four CS departments that have Apollos. Our major
concerns are the perception that communications between HP's Austrian
and US offices are poor on service issues. Also, since the Austrian
market is more of an end-user market, real UNIX (ver bsd4.3) experts
are hard to come by at the local office. I would like to point
at that prompt response to APRs by email would be very welcome.
-----
CANADA
Paul Goldsmith (goldfish)
<goldfish@concour.cs.concordia.ca>
(Shirley Maclaine told me there would be LIFETIMES like this)
-----
Mike Peterson, System Administrator, U/Toronto Department of Chemistry
E-mail: system@alchemy.chem.utoronto.ca
Tel: (416) 978-7094 Fax: (416) 978-8775
Our main concerns about our HP/Apollo equipment are the large number of
problems with and deficiencies of the BSD UNIX / TCP/IP / Ethernet
environment, the lack of system security as delivered/installed,
and the very slow response to submitted APR's (not just stating it has
been received, but actually fixing the problem).
-----
Dr. Glenn R. Heppler
Assistant Professor
Department of Systems Design Engineering
University of Waterloo,
Waterloo, Ontario
CANADA N2L 3G1
heppler@watale.uwaterloo.ca
-----
Paul H. Calamai
Associate Professor
Systems Design Engineering
University of Waterloo
Waterloo, Ontario
CANADA N2L 3G1
phcalamai@watfun.waterloo.edu
(519) 885-1211 x3182
-----
Lance R. Bailey, Systems Manager | Robarts Research Institute
email: lrb@rri.uwo.ca | Clinical Trials Resources Group
vox: 519.663.3787 ext. 4108 | P.O. Box 5015, 100 Perth Dr.
fax: 519.663.3789 | London, Canada N6A 5K8
:: One HP 9000/540, a VAX 8530 and a TBA additional Unix box. This new box
might be a 9000/822.
:: CTRG in RRI conducts Clinical Trials from inception to analysis or parts
thereof. A data collection system spanning North America collects medical
data into the UNIX box.
-----
FINLAND
Eero Pajarre eero@tut.fi
tel: +358-31-162189 Tampere University of Technology
fax: +358-31-162913 PO Box 527, SF-33101 Tampere, FINLAND
I manage a network of 11 Apollo workstations. Software support
should be improved by publishing information about available patches
and known bugs and by enabling either FTP or mail server access to
patches and other suitable information.
-----
FRANCE
Darrell Skinner Ecole Polytechnique
PMIDS@FRPOLY11.BITNET Laboratoire P.M.I.
69.41.82.00 p. 21-54 91128 Palaiseau CEDEX
fax: 69.41.33.92 FRANCE
I am part of a group that that has 3 Apollo workstations, just bought
a DN10000 and upgraded everything to Aegis 10.2, and is HOPPING MAD about
problems with the software and especially the support and the very long
delay before knowledge of fixes arrive in France (if they ever do). So
angry is my group, and jealous of neighboring groups with Suns, that
it is not at all certain that we will be keeping the DN10000.
-----
GERMANY
Prof. Dr.-Ing. B.H. Kroeplin, Department Head
Dipl.-Ing. C.A. Rihaczek, System Administrator
Cand. aer. G. Schmid, System Administrator
Department for Statics and Dynamics of Aerospace Structures (ISD),
University of Stuttgart, 7000 Stuttgart 80, West Germany
Internet: rihaczek@asterix.luftfahrt.uni-stuttgart.de
Phone: +49 711 685-3899
Fax: +49 711 685-3706
The ISD have two Apollo DN10000, twenty Apollo DN3500, and four
Apollo DN2500. Our particular concerns include bad experiences with:
- poor knowledge at the HP administration about existing
service contracts,
- little or no information provided by the local support
representative about software updates, new releases, known bugs,
- lack of availability of software patches by means of ftp,
- unsuccessful filing of apr's (no acknowledgement),
- tremendous delays in shipment of hardware (VTAPE).
-----
JAPAN
Masahiro Kitagawa, Researcher and Network manager
Physical Science Lab., NTT Basic Research Labs., Tokyo Japan.
Internet: kitagawa%wave.ntt.jp@relay.cs.net, Phone: +81 422 59 3719
We have 13 HP9000/S300 workstations running HPUX and connecting to the
network. (and tens of HP-Basic workstations.) Our problem is: YHP,
Japanese representative of HP, often cannot locate BUGS and tend to
pretend that "It's FEATURE". HPUX's RMB on X11 cannot talk with other
vendor's X11 servers. Isn't it a serious BUG ? We've been waiting
for response for 4 months but still haven't got it. Please use HP's
famous worldwide computer network to improve overseas customer service.
-----
THE NETHERLANDS
Eric Wassenaar, Computer Systems Manager
Organization: NIKHEF-H, National Institute for Nuclear and High-Energy Physics
Address: Kruislaan 409, P.O. Box 41882, 1009 DB Amsterdam, the Netherlands
Internet: e07@nikhef.nl Phone: +31 20 592 0412 Telefax: +31 20 592 5155
Our Apollo network consists of about 40 workstations, including a DSP10020
and a DN10020. I am particularly interested in adequate response to APRs
via email, and to the public archive.
-----
(Ing) Albert Willemsen, System Manager.
Philips' Research Laboratories, Eindhoven, The Netherlands.
Internet: willemsn@clouseau.prl.philips.nl Phone: (040) 744327
-- I am partly responsible for the (about) 45 systems of the
(about) 380 Apollo systems, that are here on site. I agree
in general with the contents of the Open Letter.
-----
Willem Jan Withagen (ir)
Eindhoven University of Technology DomainName: wjw@eb.ele.tue.nl
Digital Systems Group, Room EH 10.10 BITNET: ELEBWJ@HEITUE5.BITNET
P.O. 513 Tel: +31-40-473401
5600 MB Eindhoven
The Netherlands
-- The Digital systems group has 15 Apollos in a University
Apollo population of about 100.
Although we are in general satisfied with the online service
from the Dutch sales office, is there a big discrepancy with
the problems that need to be "solved" at the homebase.
The issueing of APR's was advised against, due to lack of
response.
-----
SWITZERLAND
Dr. A.A. Rademakers.
Org: CERN, European Organization for Nuclear Research.
Mail: 1123 Geneve, Switzerland
Phone: (22)7674024, 7674489 or 7672060 Fax: (22)7670600
E-mail: rdm@cernapo.cern.ch or rdm@cernvm.bitnet
My particular concerns include prompt response to APRs via email, and
my perception that communications between HP's Geneva and US offices
are poor on service issues. Further, I want to stress that Apollo's
supperior DM features should not get lost during some future OS upgrade.
These features (integrated editor and window control via keyboard)
should at least be incorporated in or on top of Motif. Otherwise
the reason to buy HP/Apollo would vanish.
-----
Prof J.-P. Eckmann University of geneva (a basis of about 15 apollos)
Email: eckmann@sc2a.unige.ch
-----
UNITED KINGDOM
Colin Dente | JANET: dente@uk.ac.man.ee.els
Manchester Computing Centre | ARPA: dente@els.ee.man.ac.uk
University of Manchester, UK | UUCP: ...!ukc!man.ee.els!dente
Tel: +44-61-273-3286 FAX: +44-61-274-3889
I manage an internet of about thirty Apollos. I am particularly concerned
with poor response to security-related issues from HP, and would like to
see some sort of emergency response system set up, perhaps similar to the one
that Sun has recently announced.
-----
Jim Reid
jim@computer-science.strathclyde.ac.uk
Department of Computer Science, Strathclyde University
Richmond St., Glasgow, Scotland G1 1XH
I fully support any steps that may make HP pay attention to its customers.
Internet access to support staff, bug lists, patches and fixes, notification
of problems etc. would be a great leap forward, especially when the service
we get (and pay an arm and a leg for) is not as good as it should be.
-----
Andrew D. Nimmo | JANET: andrewn@uk.ac.sussex.eaps
VLSI & Graphics Research Group, | INTERNET: andrewn%uk.ac.sussex.eaps
EAPS II, University of Sussex, | @nsfnet-relay.ac.uk
Falmer, BRIGHTON, | BITNET: andrewn%uk.ac.sussex.eaps@uk.ac
East Sussex, BN1 9QT | UUCP: ...mcsun!ukc!syma!andrewn
TEL: +44 273 606755 x 2617 | or andrewn@syma.uucp
-----
Bob Nutter, Computer Officer
Dept. of Computation, University of Manchester Institute of Science & Technology
PO Box 88, Manchester M60 1QD, UK. tel:+44 61 200 3386 fax:+44 61 228 7040
email:b.nutter@umist.ac.uk, ran@cns.umist.ac.uk
-Responsible for one of the University's apollo networks, particlularly
concerned with poor APR response, patch availability, etc, etc, etc!
-----
A. P. Marriott (apm@apollo1.electrical-engineering.umist.ac.uk)
P. R. Hartland
G. Rubner
all at Dept EE & E, UMIST, Manchester UK.
-----
David Boreham, INMOS Limited | mail(uk): davidb@inmos.co.uk or ukc!inmos!davidb
Bristol, England | (us): uunet!inmos.com!davidb
+44 454 616616 ex 547 | Internet: davidb@inmos.com
We have over 200 workstations on-site, of which 8 are Apollo machines.
We are concerned about receiving APR reports over the net and would
like to see patch information via mail servers in the US or X.25 in the UK.
We CAN NOT use FTP since we are in the wrong continent and lack an
internet connection.
-----
USA: COM
Vince Skahan Boeing Aerospace and Electronics
(206) 237-8604 ARPA: vince@atc.boeing.com
UUCP: bcsaic!vince
plus
Steve Pirollo - pirollos@pgate.boeing.com
Darren Leeman - leemand@pgate.boeing.com
Gary Burton - burtong@pgate.boeing.com
Brian Dillmore - dillmoreb@pgate.boeing.com
-----
Eric Smith (206) 342-9681 (wk)
Boeing Computer Services ....uunet!bcstec!evtprp0b!root
M/S 03-87, P.O. Box 24346, Seattle, WA 98124-0346
-- I support a mixed network of 43 Apollo's including: 3000's,
3500's, 4500's, a 2500, and one 10010. My concern's include:
security, patch tapes, and particularly notifications of
known bugs and security holes.
-----
Denis Bohm (usenet: decwrl!vlsisj!denis)
(internet: vlsisj!denis@decwrl.dec.com)
Software Engineer
VLSI Technology, Inc.
San Jose, CA 95131
-----
James Walker, Member of Technical Staff jjw1@gte.com
GTE Laboratories Incorporated, 40 Sylvan Road, Waltham, MA, USA 02254
>> We are currently doing research into the next generation <<
>> of distributed CASE tools, and are using 3 DN4000's, with <<
>> hopes of expanding to a parallel machine (a DN10000???). <<
>> Our concern is finding out about bugs and patches in a <<
>> prompt manner, and having access to contributed public <<
>> domain and freely-distributable programs. <<
-----
I have a 31 node ring & 10 node ring at my site, mostly DN3010's .
HINT: The preferred platform at my site is SUN, mostly ss1+ .
-------------------------------------------------------------------
Len DiPaola dipaola@soleil.nj.semi.harris.com
Apollo System Administrator __ __ __ _ _ __ _
Harris Semiconductor ||----|| //\\ || \\ || \\ || //\
724 Route 202 m/s 150 _/\/\/\_ //__\\ ||==/ ||==/ || \\
Somerville, N. J. 08876 ||----|| // \\ || \\ || \\ || _//
201 or 908-685-6289 "" "" " " "" " "" " "" ""
--------------------------------------------------------------------
-----
Tony John, Computer Applications Engineer
Military Avionics Division, Honeywell Inc, Minneapolis, Minnesota, USA
Internet: tjohn@ike.mavd.honeywell.com Phone: 612-542-4238 FAX: 612-593-6249
-- Military Avionics Division's (MAvD) Apollo network consists of 18 Apollo
workstations in two buildings. Our main concern is the terrible HP/Apollo
response to security related issues.
-----
Jeff R. A. Hildebrand, Design Automation Engineer
Honeywell Solid State Electronics Center
12001 Hwy 55, Plymouth, MN 55441
Internet: hildebrand@pan.ssec.honeywell.com
Phone: (612) 541-2928
-- I use an Apollo DN4500 for CAD development of IC Physical Layout tools.
My main concern is for prompt, accurate response to problems. I would
appreciate a more open email communication line with the internal HP
personnel either through groups like comp.sys.apollo or direct email.
-----
John Thompson, Apollo Systems Administrator
Honeywell, SSEC. 12001 St Hwy 55 Plymouth, MN 55441
Internet: thompson@pan.ssec.honeywell.com
Phone : (612) 541-2604
Honeywell SSEC has about 60 Apollo workstations, including a DN10020.
A main concern is the apparent lack of coordination between HP/Apollo
and major third-party vendors (Mentor, Cadence) for O/S updates, patches,
and bug-fixes.
-----
+--------------------------------------------------------------------------+
| Paul F Gerwitz WA2WPI | SMTP: gerwitz@kodak.com |
| Eastman Kodak Co | UUCP: ..uunet!atexnet!kodak!eastman!gerwitz |
| 3/56/KP, mc/23302 | |
| Rochester, NY 14652-3302 | (716) 477-3067 |
+--------------------------------------------------------------------------+
- Eastman Kodak has over 250 HP systems including HP/1000, HP/9000 and
HP/3000's used in a variety of applications. Our concerns are timeliness
of support services, communication of information to and from HP and
ensuring that HP is responsive to the needs of our installed base
-----
Steve Hamm ----------- Motorola Inc. Semiconductor Sector CAD
3501 Ed Bluestein Blvd., MD-M2, Austin TX 78762
Ph: (512) 928-6612 Internet: hamm@austoto.sps.mot.com
UUCP: ...cs.utexas.edu!oakhill!austoto!hamm
-----
Jinfu Chen, Senior Software Engineer
Logic IC Division, Motorola, Inc., Mesa, AZ85202
chen@digital.sps.mot.com, (602)898-5338
-----
=============================================================================
Motorola Incorporated Barry R. Spotts
Sector CAD Support 3501 Ed Bluestein Boulevard
Austin, Texas 78721
Internal Address: barry@monarch MailDrop: M-2
UUCP Address: barry@monarch.sps.mot.com (512) 928-6630
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
-----
John Pham
John_A_Pham@cup.portal.com
-----
Christian Schuh, Computer Systems Analyst
Laboratory Computer Facility, Siemens Corporate Research, Inc.
755 College Road East, Princeton, NJ 08540, USA
Internet: schuh@siemens.siemens.com Phone:(609)734 6534 Fax:(609)734 6565
--- We at Siemens Corporate Research in Princeton have one DN10020 and
about 35 Apollo workstations, mostly running Domain/OS SR10.2.
-----
USA: EDU
Jonathan M. Ball
Engineering Design Center Technician
Harvey Mudd College, Claremont, California 91711
jonathan@jarthur.claremont.edu (Internet)
...uunet!zardoz!jonathan@jarthur.claremont.edu (Uunet)
We have eleven DN 3500 and 4500's, which are used for Electrical, Chemical,
Electromagnetic, and Chemical Engineering research and education. We run
BSD 4.3 at SR10.1 and SR10.2.
Our concern is to press for a quality of service and responsiveness from
HP/Apollo to match the excellent hardware and software we have bought.
-----
Steven S. Smith, Canada-France-Hawaii Telescope Corp.
steve@cfht.cfht.hawaii.edu
HP 800's and 300's (and soon 400's)
-----
Jim Wright
jwright@quonset.cfht.hawaii.edu
Canada-France-Hawaii Telescope Corp.
-----
Mark Friedman
MIT Artificial Intelligence Lab
545 Technology Sq.
Cambridge, Ma. 02139
Internet: markf@zurich.ai.mit.edu
Phone: (617)253-0765
-----
Nick Williams.
njw@athena.mit.edu ... Project Athena, M.I.T., Cambridge, MA 02139. USA
njw@doc.ic.ac.uk ... Dept of Computing, Imperial College, London SW7 2B7. UK
-----
Stephan V. Schell
System Administrator for HP-9000/835 system
Doctoral Candidate, Dept. of Electrical Engineering & Computer Science
University of California, Davis
schell@llandru.ucdavis.edu Phone: 916-752-1326 / 916-758-2906
-----
Brian J. Smith "I hope caffeine kills me before
UF CIS Department Unix Admin Staff I become a liability to society"
bjs@cis.ufl.edu
-----
"Any sufficiently advanced technology is indistinguishable from a rigged demo."
-------------------------------------------------------------------------------
Brian Bartholomew UUCP: ...gatech!uflorida!beach.cis.ufl.edu!bb
University of Florida Internet: bb@beach.cis.ufl.edu
---
The Electrical Engineering department has been given a donation of 7 clients
and a server, and a full version of Design Center. We expect another
donation of about 30 machines in a few months. So far, we have experienced
a 90% failure rate using HP-Approved procedures to install HP-UX v7.0 on
the server. This is completely and totally unacceptable.
-----
Aaron J Sherman, Systems manager/Programmer
University of Lowell's Center for Productivity Enhancement
1 University Ave.
Lowell, MA 01854
1-508-934-2630
asherman@dino.ulowell.edu or asherman%cpe@swan.ulowell.edu
CPE has about 20 DN3x00's and 1 DN10000. Our major concerns are promopt
response to service calls (sometimes over two-weeks) and the lack of
internal communication at Apollo since the HP takeover.
-----
We currently have 22 hp9000s300 workstations (4 375s, 1 370, 2 345SRXs,
7 345s, and the rest are 340s) and more on currently on order. Being an
educational instition, we're required to run everything that we posibble can.
A lot of this is public domain software, and finding the software for this
architecture is getting harder, and conversely, with more machines I don't have
as much time to port software. Having one site for this software would be
highly advantages, even if it's not the PD stuff, it would be nice to have all
the 'unsupported' hp-ux SW on one site (monitor, X11R4 server and more).
Greg Sylvain Systems Programmer
University of Maryland Baltimore County/Academic Computing Services
UUCP: ...!{uunet}!umbc5!greg
Internet (Arpa) : greg@umbc5.umbc.edu
BITNET : GREGS@UMBC
-----
USA: GOV
John Milburn, Staff Scientist
Advanced Light Source, Lawrence Berkeley Laboratory, University of California
#1 Cyclotron Road MS 46-161, Berkeley, CA 94720
Internet: JEMilburn@LBL.gov Tel: 415/486-6969 Fax: 415/486-4873
-- Lawrence Berkeley Laboratory owns ~120 hp9000s300
workstations, used primarily for mechanical and electronic CAD applications.
Our particular concern is access to patches and support materials via
the Internet.
-----
David C. Hayes - Member of Technical Staff
VLSI Design Group - Advanced Computers and Technology Section
Jet Propulsion Laboratory, Pasadena CA, 91009
Internet: dave@vlsi-mentor.jpl.nasa.gov Phone: 1-818-354-1910
We are a CAD/CAE network of 24 HP/Apollo stations including two
DN10000 systems. I am particularly interested in increasing the
communication lines between HP/Apollo and its users.
-----
-------------------------------------------------------------------------------
Internet: adam@ncifcrf.gov Adam W. Feigin
UUCP: {backbonz}!ncifcrf!adam Senior Systems Manager
Mail: P.O. Box B, Bldg 430 National Cancer Institute-Supercomputer Center
Frederick, MD 21702 Frederick Cancer Research & Development Facility
-----
USA: MIL
Dennis Cottel, dennis@nosc.navy.mil, 1-619-553-1645
Dave Schmidt, schmidtd@nosc.navy.mil, 1-619-553-1664
Naval Ocean Systems Center, Code 662 Bayside, San Diego, CA 92152-5000
--We manage about 70 Apollo workstations comprising several interconnected
rings spread over the Center, and including a classified network. Our
concerns include transparent networking and redundancy, bug-free software
releases, timely notification of bugs and patches, and increased
availablility of applications.
-----
USA: UUCP, BITNET, etc
Bradley Ward, CEO/Technical Director - Bradley Ward, Inc. Atlanta, GA
..!uunet!gatech!galbp!bwilab3!brad Phone: 404-396-4292 FAX 404-396-6509
BWI develops software for HP platforms for the industrial automation
marketplace. We are a member of HP's "Premier Solution Provider" program,
and support over 100 customer sites, most within Fortune 500 companies.
Our primary interest is in the REQUEST 2 of the open letter. We have
numerous highly qualified developers, each a specialist in his own area.
An Internet source of support would be much more useful than the "general"
type support we get through PICS. WE WILL NOT DROP OR REDUCE OUR LEVEL OF
SUPPORT IF THIS RECOMMENDATION IS FOLLOWED; WE WILL JUST BE MORE SATISFIED.
-----
Reynaldo W. Newman
Manager, Engineering Systems
Titan Linkait, Inc.
3033 Science Park Road
San Diego, CA - 92121
(619) 457-2340
chip!rnewman@nosc.mil
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Scott Ferguson srfergu@erenj.bitnet
My department in Exxon Corporate Research owns 5 workstations, and we hold
a service contract. We're using our machines for a microscopic CT scanner
system, in conjunction with a synchrotron x-ray beamline at Brookhaven
National Labs on Long Island, NY. I've been managing Apollo systems since
1986, and using them since I was a student, as early as 1983.
-----
Greg P. Gibson, Member of Technical Staff
AG Communication Systems, P.O. Box 52179, Phoenix, AZ 85072-2179, USA
Uucp: {ncar!noao!asuvax | uunet!zardoz!hrc | att}!gtephx!gibsong
Internet: gtephx!gibsong@asuvax.eas.asu.edu
Voice: (602) 582-7524 Fax: (602) 582-7111
-- we do R&D development of telecommunications software using
~500 Apollo DN3000, 3500, & 4500s.
-----
I have dealt with Apollo for about three years now. I have also dealt
with other companies with "BAD" service. HP/Apollo is far from "BAD"
by my definition. However I feel that they used to be better and that
they have some room for improvement.
--
--=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--
Bryan Province Glenayre Corp. quintro!bep@lll-winken.llnl.gov
Quincy, IL
"Surf Kansas, There's no place like home, Dude."
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--=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--
Ken Smelcer Glenayre Corp. quintro!kts@lll-winken
Quincy, IL tiamat!quintro!kts@uunet
- Glenayre's Apollo network consists of 19 nodes (DN2500s, DN3000s,
DN3500s and a DSP90). Our major concerns are prompt notification of
bug fixes and new releases of software.
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David Coelho, Executive Vice-President
Vantage Analysis Systems, Fremont, CA, USA
email: ...uunet!vntage!drc voice: (415) 659-0901 fax: (415) 659-0129
Vantage currently maintains a network of roughly 50 Apollo
workstations, ranging from DN3000's to DN10000's. Our
concerns include prompt response to APRs via email and high
quality question/answer dialogue regarding use of Apollo
computers.
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