[comp.sys.hp] mail problem b/t HPDESK & foreign system

phong@topaz.ucq.edu.au (10/15/90)

I am using HP300 (MPE XL Operating System) and HPDESK ver B.03.B0.
I have a problem on mailing between HPDESK and foreign systems. When mail 
is delivered by the truck from foreign system, a ARPA file is created and
the field sender in the ARPA file is looked this :-
Sender:  "J wilkinson (J.wilkinson@ucq.edu.au)"@[vaxen/ux]
                                  |                  |
                           foreign address        gateway

if the length of the string inside the () bracket is longer than 32
characters then HPDESK will ignore that string and therefore the sender 
address will become "J wilkinson /vaxen/ux" which is incorrect and cannot 
be used for replying.

Is anyone out there knows how to overcome the 32 characters restriction
or any different format of the sender field that HPDESK is also used,
please mail to me on the email address below.

Thank in advance.
Have a nice day.
Phong.

------------------------------------------------------------------------------
 Phong Thanh LA,                                 PSInet: p.la@ucq.edu.au 
 University Computing Services,                  AARNet: p.la@ucq.edu.au
 University College of Central Queensland,       Phone: +61 79 360806         
 Rockhampton, QLD. 4702                            Fax: +61 79 361361           
 Australia.                                      [DTE 050527372000077]   
------------------------------------------------------------------------------

eduardo@m2xenix.psg.com (Eduardo Salom) (10/19/90)

>from: eduardo@m2xenix.psg.com (Eduardo Salom)

Phong, as I understand you should address the mail in this way:
To:  J wilkinson (ucq.edu.au) /vaxen/ux   or maybe
To:  J.Wilkinson (ucq.edu.au) /vaxen/ux
      ^
in general UserName (ForeignSystem) /system/gateway
if you like to try my address from into HP-Desk should be
eduardo (psg.com) /....
When I send messages from Internet to HP-Desk the receiver wasn't able
to reply the message, the address must be entered by hand each time.
Hope it helps.

-- 
 Eduardo J. Salom    | eduardo@psg.com      ..!uunet!m2xenix!eduardo
 Larrea 1218 - 2.A   | BIX: swp     CIS: [73000,74]     DELPHI: swp
 (1117) Buenos Aires | FidoNet: Eduardo_Salom@4:900/112.7
 Argentina           | VMS-Mail: PSI%0311061703053::SWP

james@hpopd.HP.COM (James Kay) (11/08/90)

> I am using HP300 (MPE XL Operating System) and HPDESK ver B.03.B0.
> I have a problem on mailing between HPDESK and foreign systems. When mail 
> is delivered by the truck from foreign system, a ARPA file is created and
> the field sender in the ARPA file is looked this :-
> Sender:  "J wilkinson (J.wilkinson@ucq.edu.au)"@[vaxen/ux]
>                                |                  |
>                          foreign address        gateway
> 
> if the length of the string inside the () bracket is longer than 32
> characters then HPDESK will ignore that string and therefore the sender 
> address will become "J wilkinson /vaxen/ux" which is incorrect and cannot 
> be used for replying.
> 
> Is anyone out there knows how to overcome the 32 characters restriction
> or any different format of the sender field that HPDESK is also used,
> please mail to me on the email address below.
> 
> Thank in advance.
> Have a nice day.
> Phong.
> 
> -----------------------------------------------------------------------------
> Phong Thanh LA,                                 PSInet: p.la@ucq.edu.au 
> University Computing Services,                  AARNet: p.la@ucq.edu.au
> University College of Central Queensland,       Phone: +61 79 360806         
> Rockhampton, QLD. 4702                            Fax: +61 79 361361           
> Australia.                                      [DTE 050527372000077]   
> -----------------------------------------------------------------------------

I have been passed your message to answer.

Though I cannot be certain this will work with the address format
that you are using, what you could do is to change your application
to add on the end of the input IPC file to the arpa truck an
indicator that will force the foreign address part to be extended,
rather than as part of the name. ie

JOE SOAP /NODE &
(FOREIGN ADDRESS)  rather than

JOE SOAP (FOREIGN ADDRESS) / NODE.

You should put an ascii "1" in the column to the right of the
"suppress message header" indicator.

The extended foreign address field can be up to 512 characters long.

I hope this is helpful (and indeed works!)

Regards


Martin Leech
HPDESK development team
HP UK.

bobk@hpcuha.cup.hp.com (Bob Kentwortz) (11/14/90)

I know we do use the gateway access (over a lan connection) to an HP9000
system running HP-UX.  Our address from desk to unix looks like:

	 ux_acct (ux_acct)/loc/sub_loc

where ux_acct is my unix account name, loc and sub_loc are location code
and sublocation codes.  The mail is dumped onto the unix hub and directed
to ux_acct, where ever that account lives.  This implies that all ux_acct's
are unique - or that there are more than one gateway.  Also, we use the 
autoforward on the hpdesk to redirect our mail to the unix hub over the
gateway.  This eliminates the need for desk users to know our unix acct
names.  I don't know if this solves your problem, but it works for us.

bobk@hpda.hp.com