[comp.sys.hp] DeskWriter problems

wwtaroli@rodan.acs.syr.edu (Bill Taroli) (12/19/90)

Well, I've been nothing but happy with my DeskWriter (2278A model) until just
recently. I've been printing some rather lengthy documents from a few different
applications. With some documents, I start getting the line

               Datacomm buffer overrun - no DTR handshaking

. I consulted the manual, which says that this points to a cable problem. I
reseated the cable on both ends tried again... with the same result. I assume
that the cable itself isn't bad since normal control signals (offline, out of
paper, etc) are making their way back to the Mac. I assume that at least the
offline indicator involves the DTR line.

Two different documents I've had this happen to so far are a 20-page Word
document with just text and one small figure, and a rather large (full page)
PICT file with the Memory Map of a Plus (I own an SE, but someone tried
printing this and got the error). I've been unable to print either of these 
from front to end with any luck. I was able to print the Word document because
I'd sectioned it out from the start... but I'm stuck with a nice PICT file that
won't print.

Any suggestions?

BTW, here's my stats...

MacEnvy           System Environment Report (2.0)
==========================================================================
Filename:         MacEnvy Report
Report Date:      Tuesday, December 18, 1990  21:24:44
==========================================================================

Item              Type/Status
----------------  --------------------------------------------------------
Machine:          Macintosh SE

Memory:           16384K  (16 megabytes)
Processor:        Motorola 68030
Coprocessor:      Not installed
PMMU Chip:        Installed (in 68030)
Sound Chip:       ASC not present
Graphics:         Standard QuickDraw (B/W)
Keyboard:         ADB Standard (U.S.)
ADB Devices:      2 devices attached
SCSI Chip:        NCR 5380 installed
Clock Chip:       New clock chip (256 bytes)
ROM Version:      256K (Version 118), rev. 1
ROM C7 Info:      $B2E362A8 (Mac SE ROM)

System:           Version 6.0.5  (409K)
Finder:           Version 6.1.5
MultiFinder*:     Version 6.1b9  (active)
Localized For:    U.S./Canada (0)
File System:      HFS (Hierarchical)
Debugger:         Installed at $0001BB60
RAM Cache:        32K, cache disabled
Current App:      "DAJHandler"
User Name:        "Bill Taroli"
Printing To:      DeskWriter (A.02.00)
AppleTalk*:       AppleTalk is not loaded.
File Server:      No remote volumes found

SCSI Devices:     0 - - - - - - 7
SCSI Drives:      1 SCSI drive @ ID# 0
Sony Drives:      1=800K, 2=800K, 3=None
Controller:       IWM chip (GCR only)
Other Drives:     None
Boot Volume:      Desktop  (43 MB)
Volume Use:       34939K used, 8271K free
Catalog Info:     703 files, 94 folders
Catalog Size:     512K + 512K extents
Boot Blocks:      Version 23
Startup App:      "MultiFinder"

Monitors:         1 screen device
Main Screen:      512 x 342 pixels
 Resolution:      72 x 72 pixels per inch
 Pixel Depth:     1 bit/pixel (monochrome)
Alt Screen:       N/A
 Resolution:      N/A
 Pixel Depth:     N/A
NuBus Cards:      Slot Manager not present

PRAM Status:      Last write valid ($A8)
Modem Port:       9600 baud, D=8, S=2, N
Printer Port:     9600 baud, D=8, S=2, N %
Boot Drive:       External (drive #2)
Default Font:     Garamond
Speaker Vol:      Current setting = 2
Mouse Setup:      Dbl-Click = 32, Scaling: On
Key Repeat:       Rate = 2, Threshold = 16
Blink Rates:      Caret = 32, Menu: 2 times
Latitude:         0! 0' 0" North
Longitude:        0! 0' 0" East
Time Zone:        0 hr, 0 min east of GMT


Any help is greatly appreciated.

Regards

-- 
*******************************************************************************
* Bill Taroli (WWTAROLI@RODAN.acs.syr.edu)    | "You can and must understand  *
* Syracuse University, Syracuse NY            | computers NOW!" -- Ted Nelson *
*******************************************************************************