[comp.sys.hp] Softbench and VUE

aaron@minster.york.ac.uk (06/05/91)

There seems to be a serious compatibility problem with VUE,
Softbench and cluster configuration on HP-UX 7.03.

I use the server for a rather small cluster as my workstation,
and cluster clients can log on to the server without any problems
(the server is a gateway to a larger net so this is vital) until
I run softbench, when the server becomes unreachable from the
clients, which eventually fall over and die.

Any pearls of wisdom on this problem would be greatly appreciated
as the wheels of HP officialdom grind extremely slowly and 
inefficiently in the UK.

It annoys me that a veiled reference toa Softbench/VUE problem
is mentioned in the installation manual, but not enough details,
as if HP are trying to sweep it under the carpet.

Disclaimer: This message was written on a Sun

bcripe@hpcvlx.cv.hp.com (Brian E. Cripe) (06/07/91)

> There seems to be a serious compatibility problem with VUE,
> Softbench and cluster configuration on HP-UX 7.03.

The cluster I work on uses this very configuration without any
problems, so I am hopeful we can solve your problems.

> I use the server for a rather small cluster as my workstation,
> and cluster clients can log on to the server without any problems
> (the server is a gateway to a larger net so this is vital) until
> I run softbench, when the server becomes unreachable from the
> clients, which eventually fall over and die.

How do the cluster clients "log on to the server"?  Rlogin or telnet
from a terminal emulator window?  What do you mean by "the server
becomes unreachable" and "fall over and die"?  What are the exact
symptoms you see?

> Any pearls of wisdom on this problem would be greatly appreciated
> as the wheels of HP officialdom grind extremely slowly and 
> inefficiently in the UK.

I don't yet have any pearls of wisdom as I don't have a clear picture
of your problem and I don't know of any particular problems with this
configuration.

> It annoys me that a veiled reference toa Softbench/VUE problem
> is mentioned in the installation manual, but not enough details,
> as if HP are trying to sweep it under the carpet.

I'm not sure what the "veiled reference" is as I don't have an installation
manual handy.  [And I'm not sure which installation manual you mean.  VUE?
SoftBench?]  Chapter 15 of the VUE System Administration Manual is titled
"Moving From Softbench to HP VUE" [a somewhat misleading title] and 
describes the interactions between Softbench and VUE.  There is also a
text file installed with VUE that contains much of the same information.
It is in /etc/newconfig/vue/doc/vue_softb.info.  One of these two
sources might provide some help.

	Brian Cripe

tay@hpcvlx.cv.hp.com (Mike Taylor) (06/08/91)

> Any pearls of wisdom on this problem would be greatly appreciated
> as the wheels of HP officialdom grind extremely slowly and
> inefficiently in the UK.

I'm curious, is it the U.K. Response Center that is grinding extremely 
slowly and inefficiently?  That is the organization you should be 
contacting for problems like this, if you have a ResponseLine support
contract.

I realize the budget constraints at a University are often constricting,
but it may be very worth investigating if you do not have such a 
contract.


Pax,

Mike Taylor
Current Products Engineering & Online
Interface Technology Operation

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    "I get stranger things than you free with my breakfast cereal!" 
                                                   - Zaphod Beeblebrox

aaron@minster.york.ac.uk (06/10/91)

>I'm curious, is it the U.K. Response Center that is grinding extremely 
>slowly and inefficiently?  That is the organization you should be 
>contacting for problems like this, if you have a ResponseLine support
>contract.

Yes, we have one of those. 

Aaron Turner

aaron@uk.ac.york.minster