carter@ferrari.mst6.lanl.gov (Dave Carter) (12/22/90)
In article <1990Dec21.154732.21748@noose.ecn.purdue.edu> jmoore@cidmac.ecn.purdue.edu (James D Moore) writes: >In article <2173@shodha.enet.dec.com> alan@shodha.enet.dec.com ( Alan's Home for Wayward Notes File.) writes: >> >> This reply is mostly a commentary on how things ought to work >> and some suggestions on how to get there from here. It is NOT >> an official statement by Digital Equipment Corp. (henceforth >> called DEC). DEC does not read News though many of the people >> that work there do. maybe DEC should? i mean, if DEC is truly interested in customer support, as i know they are (being a former employee of DEC), maybe they should have someone responsible for answering questions and relating the problems that are brought up in comp.sys.dec and comp.unix.ultrix (etc.) to the appropriate people. - dave