jasst3@cisunx.UUCP (sullivan jeffrey a.) (09/15/87)
Apple's policy was(is) that all new macs sold after Aug. 11 would have HyperCard bundled, right? Well, I just got a new SE today, and my dealer told me that they didn't have Hypercard and didn't know when they'd be getting it, and further had never heard from Apple that they'd be bundling Hypercard with Macs anyway. Does anyone know if I am supposed to contact Apple and have them mail me my copy of HyperCard? I really wanted to get it with the Mac (Hypercard is one of the final tip-offs for me to get my SE now as opposed to waiting). I am a bit disappointed in Apple for not at least making sure that all new SE owners at least KNOW when or even if they will be getting HyperCard. If anyone out there knows what I should do, I'd appreciate the help. P.S. Is Multifinder out yet or not? WIll I be getting this free too? I thought so, but now I don't know. When will it be released if it's not yet out?
david@hpsmtc1.UUCP (09/17/87)
Hold down the command key (propeller one) and pull down the file menu and choose protect stack. Then set the level back to scripting or whatever. Your friendly neighborhood Hypercard Jedi in Training David Williams Macintosh Rebel Forces Hewlett Packard Deep in the heart of Cupertino A couple of Blocks away from Apple
russell@acf3.NYU.EDU (Bill Russell) (09/18/87)
Your dealer is yet another aspiring used-car saleman. Call Apple and TELL THEM ABOUT THIS CROOK. Apple was pretty careful with the one dealer I like, trust, and speak to to make sure that at least as many Hypercards as the dealer had inventoried Macs were shipped to them. What your dealer did was sell his allotment to the horde who begged him for copies without holding back enough to cover sales -- then he LIED to you. I don't know why I still get upset about dealers; all these stories should be pretty old-hat by now. -r (Richard Reich as russell@nyu)
chuq@plaid.UUCP (09/18/87)
In article <3876@cisunx.UUCP> jasst3@cisunx.UUCP (sullivan jeffrey a.) writes: >Apple's policy was(is) that all new macs sold after Aug. 11 would have >HyperCard bundled, right? Well, I just got a new SE today, and my dealer >told me that they didn't have Hypercard and didn't know when they'd be >getting it, My belief is that all Mac's shipped by Apple after a given date would have Hypercard in the box. That doesn't mean all machines sold to the consumer, since there will be a supply of Mac's in inventory without it. >Does anyone know if I am supposed to contact Apple >and have them mail me my copy of HyperCard? Not that I'm aware of. Best to just find someone with a copy and get one from them, or shell out the $49 for the package. > I am a bit disappointed in Apple for not at least making sure that >all new SE owners at least KNOW when or even if they will be getting >HyperCard. Does anyone (like at Apple) knwo if they boxes will be marked when they start shipping the new software? Or is it random luck, open the box and see? >P.S. Is Multifinder out yet or not? WIll I be getting this free too? I >thought so, but now I don't know. When will it be released if it's not yet >out? If it wasn't in your box, and there wasn't a card to send in, don't expect it to show up later. I haven't seen multifinder yet (has it shipped, anyone? I'm waiting!). Chuq Von Rospach chuq@sun.COM Delphi: CHUQ We live and learn, but not the wiser grow -- John Pomfret (1667-1703)
dgold@apple.UUCP (David Goldsmith) (09/18/87)
In article <28414@sun.uucp> chuq@sun.UUCP (Chuq Von Rospach) writes: >In article <3876@cisunx.UUCP> jasst3@cisunx.UUCP (sullivan jeffrey a.) writes: >>Apple's policy was(is) that all new macs sold after Aug. 11 would have >>HyperCard bundled, right? Well, I just got a new SE today, and my dealer >>told me that they didn't have Hypercard and didn't know when they'd be >>getting it, > >My belief is that all Mac's shipped by Apple after a given date would have >Hypercard in the box. That doesn't mean all machines sold to the consumer, >since there will be a supply of Mac's in inventory without it. > All Macs sold after August 15 are supposed to have HyperCard bundled. It is not physically in the box; rather, your dealer is supposed to give you a copy when you pick up your Mac. Any time a dealer says they don't know about an Apple program or product, you should have them check on AppleLink. All dealers have access to AppleLink precisely to resolve questions like this. -- David Goldsmith Apple Computer, Inc. AppleLink: GOLDSMITH1 UUCP: {nsc,dual,sun,voder,ucbvax!mtxinu}!apple!dgold CSNET: dgold@apple.CSNET, dgold%apple@CSNET-RELAY BIX: dgoldsmith
jmpiazza@sunybcs.uucp (Joseph M. Piazza) (09/18/87)
In article <28414@sun.uucp< chuq@sun.UUCP (Chuq Von Rospach) writes: <In article <3876@cisunx.UUCP< jasst3@cisunx.UUCP (sullivan jeffrey a.) writes: <<Apple's policy was(is) that all new macs sold after Aug. 11 would have <<HyperCard bundled, right? Well, I just got a new SE today, and my dealer <<told me that they didn't have Hypercard and didn't know when they'd be <<getting it, < <My belief is that all Mac's shipped by Apple after a given date would have <Hypercard in the box. That doesn't mean all machines sold to the consumer, <since there will be a supply of Mac's in inventory without it. < <<Does anyone know if I am supposed to contact Apple <<and have them mail me my copy of HyperCard? < <Not that I'm aware of. Best to just find someone with a copy and get one <from them, or shell out the $49 for the package. Gee, you're awfully generous with his money. :-) << I am a bit disappointed in Apple for not at least making sure that <<all new SE owners at least KNOW when or even if they will be getting <<HyperCard. < <Does anyone (like at Apple) knwo if they boxes will be marked when they <start shipping the new software? Or is it random luck, open the box and see? << ... <If it wasn't in your box, and there wasn't a card to send in, don't expect <it to show up later. That would be a poor attitude (to say the least). Seems to me it can be handled like many other manufactures handle rebates. Mail in a copy of your receipt with the date clearly marked and they give you your rebate. Simple. Or perhaps like car rebates (I haven't had one but it can't be all that complicated). Flip side, joe --- Cogito ergo equus sum. CS Dept. SUNY at Buffalo 14260 UU: ...{rocksvax|decvax}!sunybcs!jmpiazza CS: jmpiazza@cs.buffalo.edu BI: jmpiazza@sunybcs
isle@dartvax.UUCP (Ken Hancock) (09/19/87)
In article <3876@cisunx.UUCP> jasst3@cisunx.UUCP (sullivan jeffrey a.) writes: >Apple's policy was(is) that all new macs sold after Aug. 11 would have >HyperCard bundled, right? Well, I just got a new SE today, and my dealer >told me that they didn't have Hypercard and didn't know when they'd be >getting it, and further had never heard from Apple that they'd be bundling >Hypercard with Macs anyway. It sounds as if you have a run-of-the-mill dealer. (No offense to dealers on here.) I've found most that I've used rely on customers to tell them what they're supposed to get. HyperCard should have been included in the SE box. So, I'm not sure what you should do. Calling both Apple and getting on the dealer's case would be your best bet. :) Ken -- Ken Hancock // UUCP: isle@dartvax // Join the ____________// BITNET: isle@u2.dartmouth.edu // SMILE :) DISCLAIMER://_________________________________________________// Revolution! If people weren't so sue-happy, I wouldn't need one!//_______________
shap@sfsup.UUCP (J.S.Shapiro) (09/20/87)
In article <28414@sun.uucp>, chuq%plaid@Sun.COM (Chuq Von Rospach) writes: > My belief is that all Mac's shipped by Apple after a given date would have > Hypercard in the box. I just bought a Mac II and got HyperCard - in a separate box. Unless they are prepared to seriously redesign the packaging I don't see how they will get it into that box. I was simply given the HyperCard package. Was I supposed to get the multifinder too? Anything else I should have gotten with the deal that I didn't know about? Jon
chuq%plaid@Sun.COM (Chuq Von Rospach) (09/21/87)
>It sounds as if you have a run-of-the-mill dealer. (No offense to dealers >on here.) I've found most that I've used rely on customers to tell them >what they're supposed to get. Another (not so nice) possibility is that the dealer is a gray market dealer who buys their stuff not from Apple, but from another Apple dealer (in violation of that dealer's sales agreement). Since they have not official standing with Apple, Apple wouldn't tell them anything or ship them stuff... Another reason to buy from an authorized dealer... chuq Chuq Von Rospach chuq@sun.COM Delphi: CHUQ We live and learn, but not the wiser grow -- John Pomfret (1667-1703)
maddie@pnet01.CTS.COM (Tom Schenck) (09/21/87)
Well, BEING a dealer, I can say they probably ran out of Hypercard. It's a
product that goes quickly, and for a good reason : It's FUN. As for getting
your copy free, just stop in at the dealer and show him your recept. If he
doesn't give you one, tell you you'll call Apple, THEN he'll give you one!
UUCP: {cbosgd, hplabs!hp-sdd, sdcsvax, nosc}!crash!pnet01!maddie
ARPA: crash!pnet01!maddie@nosc.mil
INET: maddie@pnet01.CTS.COMshap@sfsup.UUCP (J.S.Shapiro) (09/21/87)
In article <7127@dartvax.UUCP>, isle@dartvax.UUCP (Ken Hancock) writes: > In article <3876@cisunx.UUCP> jasst3@cisunx.UUCP (sullivan jeffrey a.) writes: > > ... Problems about hypercard deleted ... > So, I'm not sure what you should do. Calling both Apple and getting > on the dealer's case would be your best bet. :) > > Ken In this case I agree with Ken - it sounds like your dealer isn't being particularly helpful. In general, however, the dealers are decent folk, and having been one (thought not for Apple), I can safely say that the amount of information they get from their manufacturers is usually miniscule, even when the manufacturer tries real hard. There are just too many dealers, and getting the information ends up costing the dealer money he doesn't have. So by all means contact both Apple and your dealer. Contact the dealer first. Most of them are decent enough and will be happy to correct any error they have made. If they don't, gripe to Apple about the dealer *and* about inadequate enforcement of their dealer agreements. If they do, then they may just not have known. You should still gripe to Apple - about inadequately communicating their policies to their dealers.
cheeser@dasys1.UUCP (09/23/87)
The kindly folks at Apple Tech Support East would like to make available
to the users of the net a publication called Tech Tidbits. Tech Tidbits
is published weekly and contains questions and answers recieved at Apple
about the apple lines of computers. In addition there are articles and
news of interest to the owners of Apple computers. There are two versions
of Tech tidbits, one for the apple // series and one for the Mac series.
The Apple // version is available on comp.sys.apple for any that are interested
in previewing it. If you would like to see tech tidbits posted here, let
me know and I will post it to the net on a weekly basis, till Tech East
sets up its own node in a few months. The current edition is a catch up of
several months worth of tidbits, to be followed by a shorter catchup
version for the past month, after which time it will be the relatively
short weekly postings.
Let me know at:
cheeser@dasys1.UUCP
or:
{allegra,philabs,cmc12}!phri\
{bellcore,cmc12}!cucard>!dasys1!cheeser
iihnp4!hoptoad/
--
cheeser
--
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Jonathan Bing, Master (cheeser) ...ihnp4!hoptoad!dasys1!cheeser
Time flys like an Arrow, Fruit Flies like Bananas!
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