cheeser@dasys1.UUCP (09/28/87)
References:
TECH TIDBITS
SPECIAL ON-LINE SERVICES EDITION U
March through August, 1987 Macintosh - Volume III
MACINTOSH FAMILY
Macintosh SE & II Guided Tour
=============================
The new Guided Tours for the Macintosh II and SE use "Garamond" font to
display text in dialogs. If you start the Guided Tour Engine after booting
from a hard drive or other system disk, your dialog text will be distorted. To
ensure proper operation, either boot directly from the Tour Disk or use the
Font/DA Mover to install the Garamond font in your System file.
Still More Errors!
==================
There is a Public Domain Macintosh Error Code Desk Accessory available for
those of you who like to keep such information at the "tip" of your Mouse. A
word of caution: Some of the error codes, which were implemented as
programming resources, are not particularly useful for diagnostic purposes,
but can be useful in many instances. You can obtain it from Microcomputer
Insight, P. O. Box 551, Station U, Toronto, Ontario, Canada M8Z 5Y9.
Macintosh SE Technical Trivia
=============================
For a real treat, press the interrupt button (Not the reset button) on the SE.
>From the Debugger prompt type "G 41D89A" and then press return. (There's a
SPACE between the G and the 4).
Microsoft Word
==============
Q: Using Microsoft Word 3.0 (System 4.1, Finder 5.5) text appears fine on the
screen, but when printed to an ImageWriter complete lines of text are lost.
Any suggestions?
A: According to Microsoft, this is a known problem in version 3.0. They
suggest that you hold down the SHIFT key while selecting REPAGINATE from the
DOCUMENT menu. This is supposed to do a more thorough job of repaginating.
This should be corrected in the next revision of Word.
Macintosh II Trivia
===================
The Macintosh II with its 68020 microprocessor and 32-bit data bus can open
and close applications and files, access data, execute graphics and
calculations up to four times faster than the Macintosh Plus. The 68881
floating-point co-processor works with the 68020 to perform operations such as
multiplication, division, sine and cosine calculations. When used, the 68881
enables the Macintosh II to perform these operations 40 to 200 times faster
than the 68020 alone.
MacSE, MacII and AppleLink
==========================
AppleLink 4.0 must be updated to work properly with the SE or Macintosh II.
The more adventurous AppleLink junkie can find this elusive patch in the
Headlines & Guide ICON, open the AppleLink Helpline folder and then the
AppleLink: Helpful Hints and Software Updates. The patch is appropriately
named "New Products Patch" and requires approximately one minute to download.
PARM Keys Revisited
===================
To zero Parameter RAM in the Macintosh SE, hold down the Shift, Option, and
COMMAND keys while selecting the Control Panel. We had previously indicated in
the May 8th Technical Tidbits that you should use the Control key. Thanks to
everyone who pointed out our error.
Multiple Macintosh Systems
==========================
Q: With previous versions of the system software, you could keep different
system files in folders with separate applications. Running a particular
application would launch its own system. This doesn't seem to be the case
with
4.1/5.5. Is there some trick we can use to allow automatic system switching?
A: You should avoid, at all costs, the temptation to have more than one System
and Finder on the same disk! A large percentage of Technical Support Links
and phone calls deals with very unusual and serious compatability problems
that result from having multiple System and Finders on a hard drive.
MiniFinder
==========
Q: Is there any way to put files from different folders into the same
MiniFinder? If so, how?
A: No, you can only use files from one folder with MiniFinder. There are
several "ShareWare" applications that can span folders. "WayFinder" and
"Oasis" have this capability and can be found on commercial networks such as
CompuServe and GEnie.
Glue
----
Q: Is there any utility that will let me look at a file created by a word
processor that I don't have?
A: Yes. Glue is a product which permits a user to save a printed file to
disk.
A second Glue user can then print the saved file without accessing the
application used to create the original file. Glue is also
useful for Spreadsheets and DeskTop Publication applications.
Custom Mac and Third-Party Printer Drivers
==========================================
DataPak has a program available "Interface For the Macintosh" for developing
custom interfaces between the Macintosh and many different third-party
printers. DataPak * 14011 Ventura Blvd * Suite 401 * Sherman Oaks, CA 91423
Macintosh SE Security Kit
=========================
Q: I have several customers that need Security Kits for the Macintosh SE. Do
you know of any suppliers?
A: The Grimes Company has announced a Security Kit for the Macintosh SE. For
more information contact the Vendor at (714) 671-3931 or AppleLink D0202.
Macintosh Connectors
====================
Q: I have been trying to find a source for DB19 connectors for the Macintosh?
Can you assist?
A: Try the following Vendors: JDR Microdevices: (408) 995-5430 or, AMP Inc. at
(215) 647-1000.
DISK DRIVES
Parking Heads
=============
Q: How can I lock Apple Hard Drive heads?
A: Apple's Hard Drives have no provision for "locking" the heads. During a
power off, the heads are "parked" on an unused section of the platter, however
no physical locking is possible.
PRINTERS
Perplexed about Plotter Pens?
=============================
Q: I have many education customers who use the Apple Color Plotter, and like
it very much. However, replacement pens are no longer available on the Apple
Price List. Where can Plotter users procure these pens?
A: Please check with Sun Remarketin at (800) 752-7631. They are an excellent
source of discontinued or "Orphaned" Apple products. Their Spring catalog
shows a supply of Plotter Pens.
ImageWriter II - Printing in Hex
================================
Q: Recently, I have been seeing strange problems with ImageWriter II's. I
have
had several complaints that occasionally the output of the printer is a
hexadecimal code dump. This problem seems to happen with several different
types of software and has happened not only on the Macintosh family but the II
family as well.
A: Actually, this is a "feature" of the ImageWriter II printer and is very
helpful for programmers. Hex printing occurs when the ImageWriter II is turned
on while the select button is accidentally depressed. This can accidentally
happen due to the proximity of the select button to the power switch. If this
occurs, power down, then turn the printer back on, making sure that only the
power switch is depressed.
NETWORKING
AppleShare
==========
Q: About three times a week, when I start up our in-house AppleShare server
(an SE w/20 mb drive), I get a message that there is a problem with the server
volume. I then run the Administration program, and it tells me the volume
needs
to be prepared for AppleShare. I tell it OK, and then during the preparation I
see the message "Repairing access privileges". After that, everything works
fine (until the next time).
A: The most likely cause for this problem is that you are using the Server
volume for other activities. A server volume should not be used for any other
task than being a dedicated Server, not even file copying.
WE NEED YOUR ASSISTANCE
Lost...Found...Stolen!!!
------------------------
Please be on the lookout for the following stolen equipment: Anyone with
information related to the following is asked to call Crime Stoppers in
Columbia, SC, at (803) 799-9001, Link George Loud at R743 or call (803)
786-6100, extension 34.
Macintosh: USC ID# 176386 and Apple S/N F4361E6
Ext Drive: USC ID# 176385 and Apple S/N 460CG2
Macintosh 512K: S/N F42540Q
ImageWriter I : S/N 398530
Ext 400K : S/N Y4490RJ
GOOD NEWS DEPARTMENT
"Apple's support is the best around. I can call anytime during the day and
receive clear, concise answers to my questions. Other vendors sometimes take
two to three days to respond, and then they don't understand the question,
much less have the answer."
"Keep up the good work with Tech Tidbits! It is informative, helpful and
often has info that is difficult to find elsewhere. I look forward to it each
week."
Copyright, August 14,1987 Apple Computer, Inc., East Coast Technical Support.
Permission is hereby granted for the use of Tech Tidbits, in part or in whole,
in any non-commercial publication, or for use by any non-commercial group or
organization or Apple User Group with the following credit: Reprinted from
"Tech Tidbits" with the permission of Apple Computer, Inc., East Coast
Technical Support." Permission to use "Tech Tidbits", in part or in whole,
for commercial use must first be obtained in writing.
Sue Goodin, Editor-In-Chief.
AppleLink Address: Goodin2
Distributed to usenet by cheeser@dasys1.UUCP
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Jonathan Bing, Master (cheeser) ...ihnp4!hoptoad!dasys1!cheeser
Time flys like an Arrow, Fruit Flies like Bananas!
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