cheeser@dasys1.UUCP (Les Kay) (12/06/87)
TECH TIDBITS
East Coast Technical Support
Usenet Edition - Macintosh Back Issues, Volume 8
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
--------------------------
* * * MACINTOSH FAMILY * * *
=============================
AppleColor High-Res RGB Monitor Display
=======================================
Recently we have received a number of questions about the MacII Color Monitor
and a "line" that shows up on the bottom 1/3 of the screen.
This line is showing up on the lower third of the RGB screen while a full white
screen is being displayed, for example, when a folder is opened up to full
screen size on the desktop.
This line is inherent to Sony Trinitron CRT design and is NOT a manufacturing,
CPU or video card problem. The grey line is caused by a thin horizontal wire in
the CRT that is required to stabilize the vertical grid of fine wires that act
as a color mask in the Trinitron design.
This design and Sony were chosen for Sony's ability to mass produce a very high
quality CRT that met Apple's demanding electrical, production, and performance
specifications following an extensive vendor search.
--------------------------
MacII Miniatures - Contributed by Debbie Van Gronigen, MSR, Nashville
================
The 8/28 Tech Tidbits mentions several bit-mapped graphics programs that do work
on the Macintosh II with the proper monitor setting. I've discovered that
HyperCard requires the 2 bit mode as well, or you'll get those same 1x1
minatures of the Home Card. [Thanks Debbie!]
--------------------------
* * * PRINTERS * * *
LaserWriter ROM Rev 47 Confusion
================================
There seems to be some confusion about the new LaserWriter ROMS. We hope this
recap will help resolve some of the questions you may have.
Overview
The new ROMs incorporate the Rev 47 PostScript Code. This new code provides for
the construction of fonts up to 25% faster and handles bit map graphis up to
35-40% faster.
Options for Upgrading
* Version 47 Postcript is to be installed in BOTH the LaswerWriter and the
LaserWriter Plus. This is a dealer installation. Finished goods is now selling
the LaserWriter with four 1M Rev 47 ROMs, and the LaserWriter Plus with eight 1M
Rev 47 ROMs.
- LaserWriter Owners - The new ROMs are included in the LaserWriter Plus Upgrade
Kit (MO191) and LaserWriter owners, therefore can obtain the new ROMs by
upgrading their LaserWriter to a LaserWriter Plus. In other words, the only way
a LaserWriter owner can obtain the new ROMS is by upgrading to a LaserWriter
Plus.
-LaserWriter Plus Owners can obtain the new ROMs by purchasing the LaserWriter
Plus Upgrade Kit at a reduced price.
--------------------------
* * * NETWORKING * * *
Lost Our Password - Call a Locksmith?
=====================================
Q: We lost our Admin key for AppleShare, and didn't write it down anywhere. Do
we have to start from scratch? Please say we don't!
A: No, you won't have to start from scratch, although there are some seven or
eight steps you must complete in order to correct your problem. The
step-by-step procedure is outlined on Page 137 of your AppleShare
Administrator's Guide. You will have to make sure that you have a backup copy
of the Users & Groups file before you start. Refer to the "Backing Up Users and
Groups Lists" section of the manual in Chapter 2 for more information.
--------------------------
New AppleLink Access number in Tampa - Effective 9/12/87
========================================================
CITY OLD NUMBER NEW NUMBER
------------------- ------------ ------------
TAMPA, FL 813-877-6515 813-286-8525
--------------------------
* * * THIRD PARTY SOLUTIONS * * *
=================================
Cross Assemblers
================
Q: Do you Know of any cross assemblers for the Z80, 8051, 8031 microprocessor
that would run on a Macintosh?
A: Page 100 of the Winter 1986 Wheels for the Mind has the following
product listing: Project: Assembler/Editor/Loader
"This application was designed to allow efficient programming of Intel
8051/8031/8751 microcontrollers. Using the Macintosh window environment,
this package provides instant visual access to all steps of program
development. It is ideal for programming serially networked MCS-51 based
devices or for high-speed data collection and appliance control via
external lab computers. For futher information, please contact: Richard
Crandall, Reed College, Portland, OR 97202; (503) 771-1112 ext. 277."
--------------------------
Color Printing for Mac II
=========================
Q Do you know of any companies who have color printing for the Macintosh II?
A One option comes from Lightspeed, Inc,. which is offering a color page
layout system that includes a Macintosh II, 300 dpi input scanner and page
layouut software. The system also includes eithier a film recorder or color
thermal transfer printer. Lightspeed's address is 47 Farnsworth, Boston, Ma
02210.
--------------------------
Apple to Burroughs Connection
=============================
Q: Is there a way to make a connection between a Mac and a Burroughs?
A: A solution for an Apple CPU to Burroughs connection is now available from a
company called 'Midwest Data Source'. They have several products for micro to
Burroughs connections. The available products support the Macintosh and Apple
II lines as well as a host of other micros. Where applicable, 'mainframe end'
software is available as well. For data sheets and information on these
products call: Midwest Data Source at 513/752-3311.
--------------------------
* * * TECH.EAST * * *
======================
Lost, Found, STOLEN
===================
The following equipment was stolen from Newburgh City School District. This
equipment was new and blank warranty cards were also taken. If you have any
information, please get in touch with Barry Weiss, Director of Computer
Education, Board of Education, City School District of the City of Newburgh,
914/561-3232.
3.5" 5.25"
Monitors Printers CPUs Keyboards Drives Drives Mouses
----------------------------- -----------------------------------------------
N7118361 0879254 E712038 085350 Y74ODT1 KEJ2571 153271
N71187O8 0877270 E7122CX 122788 Y740DT2 KEJ2572 150050
N7112395 0879262 E71203A 085353 Y740DR3 KEJ2573 153263
N7118397 0879258 E71202X 086279 Y740DR4 KEJ2574 149570
N7118754 0879196 E7122EH 123250 Y74ODU4 KEJ7145 152950
N7119633 0879230 E7121Q2 098954 Y740DR7 KEJ7146 148309
N7116783 0877232 E7121JF 122716 Y74ODRB KEJ7147 103035
N7119589 0877237 E7122E2 085241 Y740DR9 KEJ7148 152153
Y740DR6
--------------------------
* * * APPLELINK * * *
=====================
2400 BAUD Access on the East Coast
==================================
Alabama Birmingham..............205/323-5011
Connecticut Fairfield...............203/373-2502
Hartford................203/724-7527
Stamford................203/348-3117
D.C. Washington (Rockville)..301/340-5565
Florida Jacksonville............904/399-8281
Miami...................305-635-7826
Orlando.................305/422-0280
Tampa...................813/873-7478
Georgia Atlanta.................404/633-8552
Maryland Baltimore...............301/823-7630
Rockville...............301/340-5565
Massachusetts Boston..................617/868-3269
New Jersey Hackensack..............201/487-1553
New Brunswick...........201/247-0066
Morristown..............201/247-0066
New York New York City...........212/752-5505
Port Chester............914/939-1725
Rochester...............716/454-4150
Schenectady.............518/385-3268
Syracuse................315/422-1244
North Carolina Charlotte...............704/377-6921
Greensboro..............919/272-4724
Raleigh.................919/834-0932
Pennsylvania Philadelphia............215/284-0206
South Carolina Greenville..............803/235-5469
Tennessee Nashville...............615/377-6171
--------------------------
* * * GOOD NEWS DEPARTMENT * * *
=================================
An edited version of Tech Tidbits is now reaching 800+ User's Groups...The first
comment received after Tidbits was posted..."THANKS!!! This is great! Please
send more!" And when Tidbits made its debut on on-line services such as
CompuServe, and linked bulletin board services such as ProLine, UseNet, etc.,
the first comment back was "Great Stuff! Keep it Coming!"
--------------------------
* * * DEPARTMENT OF FUNNY STORIES * * *
=======================================
Customer enters computer store and after some looking around, settles on a box
of printer paper. As the salesperson is ringing up the purchase, the customer
looks around with a puzzled expression. "Is something wrong?" asks the
salesperson. "Yes," replies the customer. "Don't I get a printer to go with
the paper?" - Submitted by Terry Shawn
--------------------------
New Software! - Contributed by Joe Szeremi, Trumble Co., Jacksonville, FL.
=========================================================================
"Customer Calls on Phone: I Have an Apple IIe for 2 years but I never used it.
Now I would like to take some classes."
We asked her what software she had. Her response?
"I got Datalife and a Disk Bank!"
[So - does YOUR dealership provide computer classes in Verbatim Datalife
diskettes and Disk Bank diskette storage boxes?]
--------------------------
The Faithful "Post It"
=====================
A customer had brought a //c into the store complaining that she was having
some problems with the disk drive. When we put her machine on the bench and
found it would not boot, we were about to exchange the drive assembly, and in
the process of doing so, we found the true cause of her problem...
A small (1" X 1") "post-it" had somehow managed to attach itself perfectly on
the read/write head and would follow said mechaism back and forth across the
disk. I am going to recommend he place a similar note on the front of the
computer to remind him to check his diskettes in the future for any more such
'stowaways'......Art Grant, Service Manager, Personal Computer Center Ocala
--------------------------
Bus Lines
=========
I recieved a letter from an end user stating that his previously owned Mac 512
was faster than his present one. I gave him some suggestions on the possible
causes of the problem: different versions of system software or applications,
or maybe the difference between a Mac 512k and a Mac 512k enhanced, and if all
things are the same, it could be a hardware problem, noisy bus lines that cause
the computer to continually retry. I received a letter back saying that he's
using the same software, same model computer, same everything. And yes, he
checked, there are NO bus lines running near his home! - Contributed by Lauri
Fischer - Thanks Lauri!
--------------------------
******************************************************************************
Tech Tidbits, published weekly by East Coast Tech Support, is designed to
communicate Service and Support issues to our Service Providers. The Usenet
Edition has been edited of all extraneous or Service Provider - specific
information, and is provided to the network as a part of our committment to
Community Involvement. We hope tht you find them useful. Feel free to forward
the Tidbits to everyone. All comments, suggestions, and contributions are
greatly appreciated. Please Link all feedback to:
AppleLink Address: Goodin2
CompuServe PPN: 70007,3141
The Source: SIG050
usenet: ihnp4!hoptoad!cheeser
or
Mail to Apple Computer, Inc.
4130 Parkway Plaza Blvd.
Charlotte, NC 28224
Attn: Sue Goodin, Tech Support.
Copyright, August 21,1987 Apple Computer, Inc., East Coast Technical Support.
Permission is hereby granted for the use of Tech Tidbits, in part or in whole,
in any non-commercial publication, or for use by any non-commercial group or
organization with the following credit: Reprinted from "Tech Tidbits" with the
permission of Apple Computer, Inc., East Coast Technical Support." Permission
to use "Tech Tidbits", in part or in whole, for commercial use must first be
obtained in writing.
--
===============================================================================
Jonathan Bing, Master (cheeser) ...ihnp4!hoptoad!dasys1!cheeser
"Pereant, iniquit, qui ante nos nostra dixerunt!" also
"Non illegitimus carborundum!" crash!pnet01!pro-sol!pro-carolina!cheeser