peter@aucs.UUCP (Peter Steele) (01/29/88)
Here's a toughy. Many of you have probably seen the guided tours that come with Macs. We have a Mac Lab of several SEs and want to make the Guided Tour available on a public read-only network volume. The first thing I tried was to simply copy all the tour files to my hard disk to see if it would run on something other than its original floppy and from what I can tell, it works fine. So next, I copied the appropriate files to a public volume that is accessed over AppleTalk (via PhoneNET) and the guided tour works fine up to the point it finishes its intro phase and takes you to the "main menu" screen. At that point, it simply freezes and I have to re-boot. I though this might be caused by the network volume being read only, but the exact same symptons occur when I execute the tour on this volume in read/write mode. In theory, there should be no difference in running this tour on the network volume if it works both on a floppy and a SCSI hard disk. In practice, this doesn't seem to be the case. Does any one in net.land have a clue as to what might cause the guided tour to lock up? We're running MacJANET file server software with 12 SEs in the lab and an SE as our server. All comments appreciated. -- Peter Steele Acadia Univ. Wolfville NS Canada B0P1X0 (902)542-2201x121 UUCP:{uunet|watmath|utai|garfield}dalcs!aucs!Peter BITNET:Peter@Acadia -------------Internet:Peter%Acadia.BITNET@CUNYVM.CUNY.EDU-------------
tecot@apple.UUCP (Ed Tecot) (02/04/88)
I'm not at all familiar with the guided tour, but I'll take a crack at it anyway. My guess is that the guided tour wants to be booted from; unless you can copy the system file to the network and boot from it (you can't under AppleShare), you will be unable to run the tour. And even then, the system might be significantly different from the normal working system so that you would have to dedicate a server just to the guided tour. My recommendation; keep the tour on floppies; each user will only use it once, and those that do will probably not be able to boot from a network without assistance. It's much easier to have someone stick a floppy in a drive and turn on the machine. _emt
gillies@uiucdcsp.cs.uiuc.edu (02/05/88)
My mac II guided tour is very finicky. I think it will only run if you have the control panel set to the right combination of shades / pixel and b/w v.s. color (and maybe 0K ram cache). I cannot remember which settings you need, but if your Mac II guided tour won't boot, this could be the problem. I was appalled. I opened my brand-new "easy to use computer", connected the cables, inserted the guided tour disk, and booted the machine. It immediately crashed. Whether the tour runs depends on the state of the PRAM! I had to boot the finder and fiddle with the control panel to make it run! A novice user would be sunk! Apple? Are you listening? Please fix the guided tour so it always runs. Don Gillies {ihnp4!uiucdcs!gillies} U of Illinois {gillies@p.cs.uiuc.edu}
paul@aucs.UUCP (Paul Steele) (02/06/88)
In article <7321@apple.UUCP> tecot@apple.UUCP (Ed Tecot) writes: >I'm not at all familiar with the guided tour, but I'll take a crack at it >anyway. My guess is that the guided tour wants to be booted from; unless >you can copy the system file to the network and boot from it (you can't >under AppleShare), you will be unable to run the tour. And even then, >the system might be significantly different from the normal working system >so that you would have to dedicate a server just to the guided tour. Thanks for the suggestion. However, the tour runs just fine when I copy it to a hard disk and do not use the system/finder on the tour disk. Ed's comment appears not to be the reason that the tour fails when run from a MacJANET network volume, which is the only place it seems to fail. I have contacted the developers of MacJANET but have not heard back yet. Paul H. Steele USENET: {uunet|watmath|utai|garfield}!dalcs!aucs!Paul Acadia University BITNET: Paul@Acadia Wolfville, NS Internet: Paul%Acadia.BITNET@CUNYVM.CUNY.EDU CANADA B0P 1X0 (902) 542-2201x587