edgar@dasys1.UUCP (Edgar Balagot) (03/01/88)
Mac Connections is the best source for getting extra items that you need for your Macintosh. They may not have the largest selection of Mac software and peripherals, but they sure are the best when it comes to dealing with customers in an honest and corteous manner. They have better than average prices as compared with retail and that customer support is excellent. When you have a problem with an item that you purchased from them, they are more than willing to help you with finding the solution. On the other side of the spectrum, their are those places on the west coast which have no interest except to take your money and give you zilch support if something goes wrong. These are the places to avoid because if you are not satisfied with your equipment, then you are up at a dead end. I will not go into specifics, but all I will say is that I have tried alot of places (mail order houses), and MacConnection is the best by light years in service and customer service even after they have gotten your money. So, to all those potential mail order buyers, please look carefully into a place before buying a single thing from them even if it's only a box of blank disks....It is your hard-earned money..you know!! -- Edgar Balagot Big Electric Cat Public UNIX ..!cmcl2!phri!dasys1!edgar
peter@aucs.UUCP (Peter Steele) (03/02/88)
in article <3205@dasys1.UUCP>, edgar@dasys1.UUCP (Edgar Balagot) says: > > Mac Connections is the best source for getting extra items that you need > for your Macintosh. They may not have the largest selection of Mac software I like them as well. It was really quite an experience ordering from them. One of the few times a company actually seemed to know what they were doing. And if you've ordered from them before, its even better service. I also deal with MacWarehouse. They have a larger selection and better prices and their service is as good. They also have a toll free number for Canadian customers, which MacConnection doesn't have. So I always call MacWarehouse first, then MacConnection... -- Peter Steele Acadia Univ Wolfville NS Canada B0P1X0 (902)542-2201x121 UUCP: {uunet|watmath|utai|garfield}dalcs!aucs!Peter BITNET: Peter@Acadia Internet: Peter%Acadia.BITNET@CUNYVM.CUNY.EDU
drc@dbase.UUCP (Dennis Cohen) (03/03/88)
In article <3205@dasys1.UUCP>, edgar@dasys1.UUCP (Edgar Balagot) writes: > On the other side of the spectrum, their are those places on the west coast > which have no interest except to take your money and give you zilch support > if something goes wrong. These are the places to avoid because if you are While my experiences with MacConnection are excellent, they are no better or worse than my (far more numerous) experiences with ComputerWare, which, being in Palo Alto, is definitely a West Coast operation. Their selection is extensive, prices reasonable, they don't charge until they ship, and always let you know when something will have to be backordered. They are truly a class operation as well. You shouldn't classify things regionally the way you did because there is a mail order facility in the East that is as bad as any of them -- but that doesn't mean that every house in the East blows, just that the one does. ComputerWare takes returns to the extent allowed by the manufacturers and has even shipped replacements before the originals were returned. Dennis Cohen Ashton-Tate Macintosh Division dBASE Mac Development Team -------------------------- Disclaimer: Opinions expressed above are mine and my employer has no claim on them or responsibility for them.