6029334@pucc.Princeton.EDU (Robert Trevor) (03/15/88)
My SE's 20SC died on me about two weeks OUT of warranty! The finder refused to acknowledge its existence, and all the obvious tricks (FirstAid, HD SetUp, etc) also failed. (SetUp indicated hardware failure, and recommended seeing a dealer.) The local university affiliated dealer claimed the disk was DOD and I am $470 the poorer for a relacement. The best part comes next...the replacement disk was VERY noisy (relative to my old one and all the other SE 20's on campus I listened to). It 'rattled' as well as 'beeped'/'squeeked' (not the system beep, I reset that to make sure). Quite a few 'discussions' after that and a couple of (apparently) 'replacement' drives (at least the dealer claimed he put in new ones...), and I am left with a much noisier machine (on writes/reads) than I started out with. Not bad for $470 three and a half months after the purchase? The dealer claimed that Apple have switched their replacement drives to Mini Scribe (from Rodime), and that these are just noisier. (A colleague posted a question to AppleLink sometime back about this, but got no response.) If any of you have had similar problems with the 'Apple' drives, I be interested in receiving some mail. Thanks.