mmccann@hubcap.UUCP (Mike McCann) (03/23/88)
I have encountered a problem with the ImageWriterIIs in our MacLabs on campus...smudged printouts. Our first thought was the reinked ribbons that we are using were causing the problem but the ribbons work fine in our new ImageWriterIIs (platnum - 3 months old, the others that smudge are beige - 18 months old). We replaced all the old aluminum foil type printhead shields with the new printhead sheild, we clean the printhead and the printhead sheild to get all the crud of them and of course we adjust the distance of the printhead from the paper (the smudging stops when the pins no longer meet the paper - no smudging , no printout). Our last thought is physical wear on the printer but what part is wearing out? If you have any suggestions or comments, please let me know. Thanks in advance, Mike McCann