jimd@gssc.UUCP (Jim DePorter) (04/13/88)
I am 'helping' take care of a business that just purchased 3 mac SE-20s, LaserWriter NT, 2.5MB per machine, a single page Radius and a two page Radius. The systems are using Multifinder, TOPS and either WriteNow and/or Excel. Problem one is that this is an appraisal firm and they print out 50-100 page documents, but after about 15 pages the printing stops, the light on the NT keeps flashing for ? amount of time and then a timeout error appears on the screen (the file is still there, would you like to reprint?). All I hear about is how great the Victor 9000 running Wordperfect is, and how it can print ALL of the pages and even let you keep typing at the same time (problem two). I know there is some problems running WriteNow under Multifinder, but if I disable TOPS the 55 page test document prints out fine. Any answers? Problem two, they wanted a print spooler. Great, instead of spending $120 a copy for Super Laser Spool I would get printmonitor working under multifinder. Great, the only problem is that when the job is being sent to the printer neither mouse nor keyboard input shows up until the page finishes, not good. How about Super Laser Spool, it's only $120 a copy and if it does transparent spooling it's worth it. Gosh, it doesn't work with Multifinder. Bad, the users now can not live without Multifinder. Try work around, start system with finder and Super Laser Spool, Cmd option double click on Multifinder. Works fine until printing starts and then "GREAT SHIMMERING RECTANGLES" the system hangs. What fun. And to think I told them that the Mac would be easier than an MSdos machine to get operational. Everyone there loves the Mac (I'm not always sure if I do 8-)), but these small problems are the worst. Oh yes, I tried calling TOPS Talk (415-549-5955), but their machine must be having troubles also, as nothing answers. Thanks, jimd tektronix!sequent!gssc!jimd "We now have a solution to every problem, we now need a resolution of our solutions!"
hpoppe@scdpyr.ucar.edu (Herb Poppe) (04/13/88)
Jim DePorter mentions in is posting: > Oh yes, I tried calling TOPS Talk (415-549-5955), but their >machine must be having troubles also, as nothing answers. All the TOPS phone numbers changed effective March 28: Main line (415) 769-9669 Sales (415) 769-8700 Tech Services (415) 769-8711 Upgrade line (4150 769-8808 FAX (415) 769-8772 TOPS Talk (415) 769-8774 Herb Poppe NCAR INTERNET: hpoppe@scdpyr.UCAR.EDU (303) 497-1296 P.O. Box 3000 CSNET: hpoppe@ncar.CSNET Boulder, CO 80307 UUCP: hpoppe@scdpyr.UUCP
jwhitnel@csi.UUCP (Jerry Whitnell) (04/14/88)
In article <5668@gssc.UUCP> jimd@gssc.UUCP (Jim DePorter) writes: | I know there is some |problems running WriteNow under Multifinder, but if I disable TOPS the |55 page test document prints out fine. Any answers? WriteNow is suppose to be coming out with a new version this month to fix the MultiFinder problems. You might give T/Maker a call and check the current status. |jimd Jerry Whitnell Been through Hell? Communication Solutions, Inc. What did you bring back for me? - A. Brilliant
tbetz@dasys1.UUCP (Tom Betz) (04/17/88)
In article <5668@gssc.UUCP>, jimd@gssc.UUCP (Jim DePorter) writes: > I am 'helping' take care of a business that just purchased 3 mac SE-20s, > LaserWriter NT, 2.5MB per machine, a single page Radius and a two page Radius. > The systems are using Multifinder, TOPS and either WriteNow and/or Excel. < Chronology of disaster omitted out of mercy> .... What fun. And to think I told them that the Mac > would be easier than an MSdos machine to get operational. Everyone > there loves the Mac (I'm not always sure if I do 8-)), but these > small problems are the worst. > Oh yes, I tried calling TOPS Talk (415-549-5955), but their > machine must be having troubles also, as nothing answers. > > Thanks, > jimd > tektronix!sequent!gssc!jimd > > "We now have a solution to every problem, > we now need a resolution of our solutions!" ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Make me real glad we decided to replace our trusty Apple ///s with 80386's running Xenix instead of sticking with Apple iron!! Sheeeesh! tb -- Tom Betz {allegra,philabs,cmcl2}!phri\ Big Electric Cat Public Unix {bellcore,cmcl2}!cucard!dasys1!tbetz New York, NY, USA {sun}!hoptoad/
Eric_Shockwave-Rider_Larson@cup.portal.com (04/19/88)
In article <5668@gssc.UUCP>, jimd@gssc.UUCP (Jim DePorter) writes: > I am 'helping' take care of a business that just purchased 3 mac SE-20s, > LaserWriter NT, 2.5MB per machine, a single page Radius and a two page Radius. > The systems are using Multifinder, TOPS and either WriteNow and/or Excel. < Chronology of disaster omitted out of mercy> .... What fun. And to think I told them that the Mac > would be easier than an MSdos machine to get operational. Everyone > there loves the Mac (I'm not always sure if I do 8-)), but these > small problems are the worst. > Oh yes, I tried calling TOPS Talk (415-549-5955), but their > machine must be having troubles also, as nothing answers. > > Thanks, > jimd > tektronix!sequent!gssc!jimd > > "We now have a solution to every problem, > we now need a resolution of our solutions!" ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | Make me real glad we decided to replace our trusty Apple ///s with 80386's | running Xenix instead of sticking with Apple iron!! | Sheeeesh! | tb | Tom Betz {allegra,philabs,cmcl2}!phri\ Are you trying to tell me that a net of Xenix machines is easier to maintain than a net of Macs?? Hogwash! To jimd .. First, why are you running TOPS in the first place?? It is not a reasonable net solution unless you are trying to move files from one machine to another for editing or some such. Second, are you sure that all the Macs on your net are running the same system software? Thirdly, did you know that there is a new version of SuperLaserSpool out that specifically supports MS Word 3.01 and Multfinder? Forthly, make sure that you are running clean systems, i.e. an absolute minimum number of inits. The simpler you keep things, the more reliable you will be.