slb@drutx.ATT.COM (Sue Hendrix) (10/03/88)
A friend of mine went to his local Apple dealer (Colorado
Computer Systems in Westminster, CO) inquiring about the
System 6.0.2 upgrade. He was informed that the only way
the upgrade was available would be with documentation for
$40, OR he could get 1 year's worth of system upgrades for
$100. Is this true? He's wondering if this dealer is out to
hose him or if this is really new Apple policy. Does anybody
know the straight scoop? Apple?
Thanks.
--
Sue Hendrix
drutx!slb
I was Sue Brezden. Whew! This feels better.kucharsk@amdahl.uts.amdahl.com (William Kucharski) (10/04/88)
Unless we have unusually nice dealers in the Bay Area, the price of a System
upgrade is having the four 800k disks to copy it onto. Perhaps your friend
should try a different dealer...
--
William Kucharski
ARPA: kucharsk@uts.amdahl.com
UUCP: ...!{ames,decwrl,sun,uunet}!amdahl!kucharsk
Disclaimer: The opinions expressed above are my own, and may not agree with
those of any other sentient being, not to mention those of my
employer.ajq@mace.cc.purdue.edu (John O'Malley) (10/04/88)
In article <bcY4T7biEz1010ANi.M@amdahl.uts.amdahl.com> kucharsk@amdahl.uts.amdahl.com (William Kucharski) writes: >Unless we have unusually nice dealers in the Bay Area, the price of a System >upgrade is having the four 800k disks to copy it onto. > William Kucharski If I'm not mistaken, it's legal to get updates of the actual system software simply by taking four blank disks to a dealer (or other authorized source) along with proof that you purchased a Macintosh. Standard proof is any original Apple-labeled System Tools disk. Dealers sell a complete update package, including new original disks and new manuals, for about $50. Or, you (or your company/university) can pay $100 for two complete update packages per year, which includes permission to make as many copies of the software as necessary (like for everyone on campus). Ifya don't need the manuals, you can get the software itself for free. Not a bad deal! John O'Malley / Macintosh / Purdue University / (317) mace.cc.purdue.edu!ajq / Project Specialist / Computing Center / 494-9944
sbb@esquire.UUCP (Stephen B. Baumgarten) (10/04/88)
In article <8849@drutx.ATT.COM> slb@drutx.ATT.COM (Sue Hendrix) writes: >A friend of mine went to his local Apple dealer (Colorado >Computer Systems in Westminster, CO) inquiring about the >System 6.0.2 upgrade. He was informed that the only way >the upgrade was available would be with documentation for >$40, OR he could get 1 year's worth of system upgrades for >$100. Is this true? He's wondering if this dealer is out to >hose him or if this is really new Apple policy. Does anybody >know the straight scoop? Apple? Unfortunately, relying on an incompetent dealer network is *old* Apple policy. This guy sounds like a real ripoff artist. System Software is free if you bring in your Apple System Software diskettes. If you want the docs as well, you can buy the latest System Software for around $49 (for which you get a complete, shrink-wrapped package). Apple is supposed to have a "Consumer Evangelist" you can call about bozos like this one. Do any of you guys at Apple know for sure? -- Steve Baumgarten | "New York... when civilization falls apart, Davis Polk & Wardwell | remember, we were way ahead of you." {uunet,cmcl2}!esquire!sbb | sbb%esquire@cmcl2.nyu.edu | - David Letterman
hoofb@psu-cs.UUCP (Bruce Hoof) (10/06/88)
In article <8849@drutx.ATT.COM> slb@drutx.ATT.COM (Sue Hendrix) writes: > >A friend of mine went to his local Apple dealer (Colorado >Computer Systems in Westminster, CO) inquiring about the >System 6.0.2 upgrade. He was informed that the only way >the upgrade was available would be with documentation for >$40, OR he could get 1 year's worth of system upgrades for >$100. Is this true? He's wondering if this dealer is out to >hose him or if this is really new Apple policy. Does anybody >know the straight scoop? Apple? That's right. You can buy the updates seperately, at a rate of two per year, or get the Year program for about $100. Which would you chose? Bruce -- ------------------------------------------------------------------------------ DISCLAIMER: I am not attached to any organization. I am just a poor student getting through school. Hopefully soon. -----------------------------+------------------------------------------------- Bruce Hoof | uunet \ hoofb@psu-cs (LOCAL) Computer Science Student | ucbvax }!tektronix!psu-cs!hoofb (UUCP) Portland State University CS | gatech / hoofb@cs.pdx.edu (CSNET) Portland Center for Advanced | ihnp4 / hoofb%cs.pdx.edu@relay.cs.net (ARPANET) -----------------------------+-------------------------------------------------
fjo@ttrdf.UUCP (Frank Owen ) (10/13/88)
In article <8849@drutx.ATT.COM> slb@drutx.ATT.COM (Sue Hendrix) writes: > >A friend of mine went to his local Apple dealer (Colorado >Computer Systems in Westminster, CO) inquiring about the >System 6.0.2 upgrade. He was informed that the only way >the upgrade was available would be with documentation for >$40, OR he could get 1 year's worth of system upgrades for >$100. Is this true? He's wondering if this dealer is out to >hose him or if this is really new Apple policy. Does anybody >know the straight scoop? Apple? I called Apple customer relations today. They said that Apple suggests that the dealers allow customers to make copies of the new system software for no charge, but that the dealers are free to NOT provide this service. The software is also availible on BBS's and Compuserve and I think theSource. They also strongly recomended purchasing the upgrade as the documentation is "significantly different" than the System Tools 5.0 package. Can anyone out there verify this? Is the documentation REALLY worth $50?. I would also like to add that I have been unable to find a dealer in the Chicago area that is willing to let me get a copy of the software. They are ALL apparently "out to hose" us. If anyone knows of a Chicago dealer willing to do a little REAL customer support, please let me know. -- Frank Owen (fjo@ttrdf) 312-982-2182 AT&T Bell Laboratories 5555 Touhy Ave., Skokie, IL 60077 PATH: ...!att!ttrdf!fjo
sage@eleazar.dartmouth.edu (David Martosko '91) (10/13/88)
In article <750@ttrdf.UUCP> fjo@ttrdf.UUCP (Frank Owen ) writes: > They also strongly recomended purchasing the upgrade as the documentation >is "significantly different" than the System Tools 5.0 package. >Can anyone out there verify this? Is the documentation REALLY worth >$50?. Not unless you're just learning to set up a Mac system folder or something like that! Don't waste your money unless you are using any of the newer peripheral devices (Apple Scanner, CD-rom SC, et al). The new documentation DOES provide extensive verbiage on which system files to use with which device, and the like. Apart from that, naaah. ------------------------------------------------------------------------------- DISCLAIMER: The opinions expressed herein are mine! All MINE!!! *heh* David Martosko E-mail:sage@eleazar.dartmouth.EDU Dartmouth College HB 2216 Phone:(603) 640-4753 Hanover, NH 03755
mha@batcomputer.tn.cornell.edu (Mark H. Anbinder) (10/13/88)
I wouldn't say that the documentation for the System update 6.0x is worth fifty dollars, but yes, there are significant differences and additions in the documentation. If you're the sort who never picks up a manual and hopes to find all of the features of a program by accident, then don't bother buying the update package to get the manuals. If you want to be sure that you can make the most out of the ENTIRELY NEW features of the new System, then do. Yes, that's right, there are new features that have never existed before on the Macintosh. If you don't have the docs, you might never get the full value out of them. -- Mark H. Anbinder ** MHA@TCGould.tn.cornell.edu NG33 MVR Hall, Media Services Dept. ** THCY@CRNLVAX5.BITNET Cornell University H: (607) 257-7587 ******** Ithaca, NY 14853 W: (607) 255-1566 ******* Ego ipse custodies custudio
kehr@felix.UUCP (Shirley Kehr) (10/14/88)
In article <750@ttrdf.UUCP> fjo@ttrdf.UUCP (Frank Owen ) writes: >I called Apple customer relations today. They said that Apple suggests >that the dealers allow customers to make copies of the new system >software for no charge, but that the dealers are free to NOT >provide this service. The software is also availible on BBS's and >Compuserve and I think theSource. > > They also strongly recomended purchasing the upgrade as the documentation >is "significantly different" than the System Tools 5.0 package. >Can anyone out there verify this? Is the documentation REALLY worth >$50?. > I think so, but then, being a technical writer, I'm sure I'm prejudiced. The Utilities manual alone has 60 more pages, including all of the information about MacroMaker. I don't have the System 5.0 User's Guide at work (only the Mac II book that comes with the machine), so I can't make this kind of comparison, but I'm thinking of buying a System 6.0 set for use at home, if I can get the system to work on my upgraded 512.