jac@petsd.UUCP (Jim Clausing) (10/25/88)
Since I sent in the form for my TML Pascal II upgrade, I have moved.
Unfortunately, in the move I seem to have lost the letter with the
phone number and cannot seem to find the correct one anywhere. I
called them once before to tell them about my address change, but I
still haven't received the upgrade and was wondering two things,
1) is the upgrade shipping yet?; and
2) does anyone out there have the number (and could you please send it)?
Any assistance is greatly appreciated.
--
Jim Clausing CI$: 74726, 2015
Parallel Processing Tools Grp. GEnie: J.CLAUSING
Concurrent Computer Corp. Pseudo-domain: jac@petsd.ccur.com
Tinton Falls, NJ 07724 UUCP: {rutgers, princeton}!petsd!jacjkjl@munnari.oz (John Lim) (10/27/88)
I would also like to complain that i havent received my upgrade to TML Pascal ][ yet. I ordered it in August, and am still waiting... I'll be moving in December also, so i dont want it to arrive in january !!! john
jac@petsd.UUCP (Jim Clausing) (10/29/88)
Well, since I asked the original question and several people have e-mailed
me the answer, I might as well be the one to post it. The phone number
for TML is (904)636-8592 (they are located in Jacksonville, FL).
Now, for my customer support report. The first time I called, I did so
to early in the morning, apparently at 9:00AM EDT, they aren't in yet.
When I called back the guy I talked to was extremely kind and helpful.
He had to go check on the UPS logs to find out exactly when mine had
been shipped and then he called me back (within about 10 minutes). The
end result was that we figured out what happened to it, they shipped out
a new copy that afternoon and I expect to have it by Monday.
Standard disclaimer: I have no connection with TML except as a reasonably
happy customer. Concurrent Computer Corp. and I never have opinions on
the same topic, so if any of the above are opinions, they must be mine
'cuz I'm sure their not CCC's.
--
Jim Clausing CI$: 74726, 2015
Parallel Processing Tools Grp. GEnie: J.CLAUSING
Concurrent Computer Corp. Pseudo-domain: jac@petsd.ccur.com
Tinton Falls, NJ 07724 UUCP: {rutgers, princeton}!petsd!jac