james@tut.cis.ohio-state.edu (James) (12/22/88)
Well, I never thought it would happen to me but it did! I ordered the Nova 40 hard disk from Microtech Friday. The salesperson said that it would be shipped that day and that I would get it Wed or Thursday. It did not arrive Wed and being a suspecious person, I called them back to get the UPS shipment number. The salesperson first asked what that was and then said that she did not have that information and was not available. I asked to speak to the shipping department and she asked me to wait. Then she said that she would call me back after asking her supervisor. When I did not get a call back in 1 hour like she promised, I called the sales manager who said he would call me back. To make a long story short, they of course did not ship it but offered to send it express at their expense (but admitted no fault). By this time, I was not a happy customer and cancelled the order. A company claiming a 5 year warranty as the main selling point has to work harder to keep their image clean. I refuse to put up with this kind of practice as normal (maybe I am spoiled from dealing with MacConnection). Although this could be an individual problem with the salesperson. Well, I am still looking for a hard disk. I may still go for the Nova, but am leaning toward the drive from Maxcess. If you own one, let me know how you like 'em (especially if heat/power supply stress is a problem mounting inside the SE with 2 floppies). james james@tut.cis.ohio-state.edu