Mike_G_Newman@cup.portal.com (02/01/89)
Those of you following this column know that I have had a variety of adventures of late dealing with vendors of Mac products. An update: I finally got my Jasmine Direct Drive 45 -- about 60 days after I ordered it. It came via DHL, with no hint as to the reason for the delay. Anyway, it is heaven compared to my old serial HD-20. I received a second copy of Lishtspeed Pascal 2.0. Both were mailed on the same day (12/8/88), both had international postage (not necessary) and both had customs declaration forms (also not necessary) filled out by the same clerk. I still haven't received Just Enough Pascal, although I ordered it the same time as I ordered the LSP 2.0 upgrade. However, Symantec has charged my credit card for JEP. (Actually, they charged, credited and then charged again!) No written word yet from Microsoft on an upgrade to Word 4.0. (You'll recall that I received an early AM phone call from a MS marketing rep who told me that international customers don't get upgrade notices from MS.) Interestingly enough, our local dealer, back in the States to attend MacExpo, reported that he attended a meeting with Bill Gates at which Gates expressed surprise at our dealer's report that his customers don't get upgrade notices. I wonder if Gates will get things fixed for us? I just received today my copy of the October 88 APDA Catalog in which it is announced that Apple is taking over APDA. I kind of wondered why I got the second APDA enrollment form from Apple earlier this year. Incidentally, both Apple and APDA think I'm foreign, too. I was required to fill out the 'Product End-Use Questionnaire' and sign the 'Letter of Assurance'. (Note, however, that Jasmine had no trouble shipping DEScryptor to me. This makes me think that our rather unique status might make good fodder for a spy novel: Evil Russian agents steal Jasmine Hard Drive with DES encryption software enabling Ministry of Agriculture to securely encrypt data about failed wheat harvest....) *=================================================================* * Michael G Newman | Mike_G_Newman@cup.portal.com * * Now or Never | sun!cup.portal.com!Mike_G_Newman * * P.O. Box 1510 | MCI: mnewman (333-1196) * * Saipan MP 96950 USA | voice: (670)234-7726 * *=================================================================*