[comp.sys.mac] Help with Appleshare !!!!

danny@garnet.berkeley.edu (Danny "Iceman" Lee) (02/02/89)

	Hi there !!!  I am experiencing problems on an Appleshare
network.  I am currently using Appleshare 2.0.1 with System 6.02
on 15 MacPluses, 4 SE's and 2 Mac II's hooked up via Appletalk and
Phonet.  The problem is that some machines can not recognize the
laserwriters while others can.  The same problem occurs with some
machines "logging" onto the server; some Pluses see it while others
don't.  I've checked all the connections on each machine and they
seem to be fine.  I've also tried reinstalling the laserwriter
drivers as well as the Appleshare drivers but no dice.  Any help
would be greatly appreciated.  Thanx in advance.  Please email me
directly if possible.

danny@garnet.berkeley.edu

denbeste@bgsuvax.UUCP (William C. DenBesten) (02/03/89)

From article <19807@agate.BERKELEY.EDU>, by danny@garnet.berkeley.edu (Danny "Iceman" Lee):
> I am experiencing problems on an Appleshare
> network.  [...]  The problem is that some machines can not recognize the
> laserwriters while others can.  The same problem occurs with some
> machines "logging" onto the server; some Pluses see it while others
> don't.

There are 2 causes of this.  First, check to make sure that the
everything is properly connected electrically.  Can the two machines
on each end see each other or a common point, such as a LaserWriter or
file server.  Can the machine at the end of each branch see this
common point, or a point that can see the common point.  Keep in mind
that if it looks physically connected, it does not necessarily mean
that it is electrically connected.  Also make sure that there are not
any shorts.  Some communication can go on, even in the presence of a
short.  I suspect that communication can not cross the short, however,

When I set up our network, I disconnected all the nodes and made sure
that the resistance between the two wires was infinite.  I then
shorted the wires at one node and made sure that everyone had low
resistance.  Make sure that you remove the shorting block when you are
done.

The second thing to check for is reflections on the network.  Do you
have any branches without a phone-net box on the end of them.  Are all
splices soldered?  When you install a branch, do not cut the backbone,
just strip the wire.  Is there a terminating resistor on each end of
your network?  Did you use the same guage wire everywhere.  Every
splice, particularly between wires of different guages is a bad thing.

Install a terminating resistor on a machine that can not see the
server.  Does this change what it can see?  Does this change what
others can see?  If it does not solve all the problems, note how the
resistor changed the network and go onto the next machine.  After you
have tried the troubled machines, try the untroubled machines.  If you
don't find the one perfect spot, put one in the spot that does the
most good, and hunt down a second spot to solve the rest of the
problems.  In my case one resistor on the back of one machine solved
all the problems.

My network is set up as a 22 gauge wire backbone in the hallway.  Each
office has a 30 foot modular wire from the mac to a modular jack
attached via screws to the uncut backbone in the hallway.  Next time,
I would run the backbone into each office and make the branches 4 feet
long, to minimize the different wire gauges.  I could also instruct
people to disconnect from the wall when they remove their machine.

I have found that Mac IIs are less succeptable to problems than pluses
or SEs.  Moving a II (if you have one) around with you may help
determine if the network is physically connected.  I would also
recommend running responder (free with system 6.0) on each machine,
and using interpoll (published by apple, about $100) to determine
which machines can communicate with which machines, and if the packets
can travel without getting lost or corrupted.

Once, after I performed major surgery on our network, I found that to
restore order, I had to shut off all the macs and restart them before
all the problems went away.  Perhaps this would be the best starting
point.  I suspect that the problem was that connecting two the halves
caused two machines to share one address.

I have figured out most of this by trial and error.  Some of it came from
the little book that farallon gives away with their connectors.
-- 
          William C. DenBesten |       denbeste@bgsu.edu
      Dept of Computer Science | CSNET denbeste%andy.bgsu.edu@relay.cs.net
Bowling Green State University | UUCP  ...!osu-cis!bgsuvax!denbeste
  Bowling Green, OH 43403-0214 |