shiffman%basselope@Sun.COM (Hank Shiffman) (02/05/89)
I had a few experiences with different mail order operations this week and thought others might be interested in the results. I called MacLand on Tuesday to order a disk drive after seeing their ad in MacWorld. I raised a technical question and was immediately put through to someone who provided the answers. When I was reconnected with the order desk I placed my order and was told the amount of the shipping charge and the total price for my order. (No other mail order house I called this week volunteered this information.) I was also told that the drive I wanted was back ordered and that they expected to receive a shipment two days later. (Again, the other operations didn't volunteer the availability status of the items in my order. I had to ask.) BTW, the drive arrived on Friday via Federal Express, just three days after I placed the order. Now *that's* service! -- Hank Shiffman (415) 336-4658 AI Product Marketing Technical Specialist ...!sun!shiffman Sun Microsystems, Inc. shiffman@Sun.com Zippy sez: NEWARK has been REZONED!! DES MOINES has been REZONED!!