[comp.sys.mac] Hard disk successes

mha@batcomputer.tn.cornell.edu (Mark H. Anbinder) (03/03/89)

In article <429@lakesys.UUCP> macak@lakesys.UUCP (James Macak) writes:
>In article <76000361@p.cs.uiuc.edu> gillies@p.cs.uiuc.edu writes:
>
>>  Don't Buy a CMS-60 disk drive!!!!
>(Several lines deleted.)
>
>Certainly we are going to find some users who have had trouble with CMS drives
>and others who have not.  Likewise with Jasmine, etc.  Anecdotal information
>like this is likely not terribly useful... the people who have had problems are
>the ones who tend to post messages... satisfied users tend to sit back and
>enjoy their drives!  Nevertheless...
>
>I've had my CMS SD-60 for over a year now and have experienced no problems
>with it whatsoever...
>[Remainder of praise deleted]
>
>Jim Macak  <lakesys!macak@csd1.milw.wisc.edu>

Jim is right... those of us who are happy with our equipment SHOULD be
talking about it, so people hear the success stories as well as the horror
stories.  Some might complain about the use of unnecessary bandwidth on
the net, but I think this is one of the best possible uses of the network.

I bought a SuperMac Technologies DataFrame XP60 last 13th September (I
remember the date because it was three years TO THE DAY after I bought my
first Macintosh, a 512, on Friday 13 September 1985 [Friday the 13th isn't
an unlucky day for ME! ;-) ]).  I've had nothing but pleasure from its use.

Before I bought this drive, I'd been using an XP20 borrowed from work,
and I'd gotten used to the convenience.  The reputation of the SuperMac
drive made it easy to decide to go with the same brand when I bought my
own.

I've been told it's slightly slower than most of its competitors, and I
know for certain that it was more expensive than most of the other choices.
However, I have no doubt that I made the right choice.  So far, I haven't
had ANY trouble with it, and I use it VERY heavily.  It's very hardy, and
doesn't complain the least little bit about five-hour car trips, or
running around from machine to machine when I need it elsewhere for one
reason or another.  I've accidentally knocked it into doors and walls, 
and, while I haven't stopped grimacing each time, the drive doesn't seem
to care.

Sure, nothing's forever, so eventually the drive will crash, or I'll hit
it against a wall that one last time.  My colleagues assure me, though,
that when it happens, SuperMac's service network is among the best.

Okay, all of you power users out there, what hard drives are YOU using, and
what's so good about them?

-- 
Mark H. Anbinder                                ** MHA@TCGould.tn.cornell.edu
NG33 MVR Hall, Media Services Dept.             ** THCY@CRNLVAX5.BITNET
Cornell University      H: (607) 257-7587 ********
Ithaca, NY 14853        W: (607) 255-1566 ******* Ego ipse custodies custudio

myers@vms.macc.wisc.edu (jeff myers) (03/05/89)

In article <7495@batcomputer.tn.cornell.edu>, mha@batcomputer.tn.cornell.edu (Mark H. Anbinder) writes...

>I bought a SuperMac Technologies DataFrame XP60 last 13th September (I
>remember the date because it was three years TO THE DAY after I bought my
>first Macintosh, a 512, on Friday 13 September 1985 [Friday the 13th isn't
>an unlucky day for ME! ;-) ]).  I've had nothing but pleasure from its use.

I, too, have an XP60, and have been tremendously satisfied with it.  The
software that comes with it, particularly DiskFit, is worth the higher
pricetag.  I've had the disk for over a year, with zero problems under
heavy use.

For any SuperMac employees that may be listening (:->), the only
suggestion I have is that the company develop and bundle disk drive
partitioning software with DataFrames.  If such is in the works, I'd
love to hear about it before I buy ALSoft's partitioning software.

anson@spray.CalComp.COM (Ed Anson) (03/09/89)

In article <7495@batcomputer.tn.cornell.edu> mha@tcgould.tn.cornell.edu (Mark H. Anbinder) writes:
> those of us who are happy with our equipment SHOULD be
>talking about it, so people hear the success stories as well as the horror
>stories.

I agree. Better yet, I can tell about a horror story that turned good!

I bought one of the original DataFrame 20's. It was DOA. I called customer
support, they apologized profusely, and sent me another immediately.

It was DOA. I called customer support, they not only apologized but sounded
puzzled. They sent me another immediately.

I have been using that drive without any problems for three years now.

The moral of the story is this: Even the best of companies sometimes have
equipment problems. The important thing is what they do about them, and
what the overal track record of the equipment is. The only REAL horror
story is when customer service ignores the service when the equipment fails.
-- 
=====================================================================
   Ed Anson,    Calcomp Display Products Division,    Hudson NH 03051
   (603) 885-8712,      anson@elrond.CalComp.COM

bob@aecom.YU.EDU (Bob Lummis) (03/11/89)

> Okay, all of you power users out there, what hard drives are YOU using, and
> what's so good about them?

I used a DataFrame XP40 for about 10 months, then it broke.  I sent it back
for repair, via the dealer.  It took about 3 months and several phone calls to
get it back.  It worked fine for about 6 months, then failed again.  I got it
repaired again in about 3 weeks, but bought a CMS SD43 for use and am still
using it after about six months.  The XP40 was clearly faster, but the CMS
is cheaper and makes a less intrusive sound (not quieter, but less bothersome).
-- 
Robert C. Lummis, Director of Scientific Computing
Albert Einstein College of Medicine, Bronx, N.Y.
Domain: bob@aecom.yu.edu
UUCP: {uunet,philabs,phri}!aecom!bob

md32+@andrew.cmu.edu (Michael Joseph Darweesh) (03/12/89)

My Rodime 140 MB is great!

25ms
huge
even has a built in cache.

Mine was cheap too-~$1100

Mie Darweesh
md32@andrew.cmu.edu
md32@andrew.bitnet