mf1@ukc.ac.uk (Michael Fischer) (03/18/89)
My new Mac II is not finding the internal scsi drive (HD 40). This is the second time this has happened. Only connections are interal hd40, b/w monitor, 1/4 bit video, mouse, kb, 1 meg ram. Worked fine the previous evening, using hypercard v1.02. On booting hear a few `clunks', the light on the drive pulses yellow at about 3-4 hz, and the query icon comes on the screen asking for a disk. Sometimes the scsi drive pulses the light again at this point. Booting from the utilities disk, I run the HD setup program, which also fails to find the drive, although a very short pulse is emited from the drive light, maybe 1/20 second. I have reset the parameter ram [eg COMMAND/SHIFT/OPTION Control Panel], disconnected the power altogether, and unplugged all externals (mouse kb monitor), and drained the capacitors. Still persists. I sent it off to the distributer the first time, they claimed it booted normally on arrival on service report, although my conversation with them suggested they ran HD Setup. Any ideas? Thanks... Michael Fischer mf1@ukc.ac.uk@ACUK.bitnet
mmccann@hubcap.UUCP (Mike McCann) (03/19/89)
Here at our service center, we have seen several Mac IIs come in with the same problem...unable to find the internal scsi drive. Every time the drive motor was frozen (couldnt spin). Sometimes, simply tapping on the drive will free it up. Most people opt for drive replacement (they paid the big bucks for AppleCare so why not replace the drive). Hope this helps, -- Mike McCann (803) 656-3714 Internet = mmccann@hubcap.clemson.edu Poole Computer Center (Box P-21) UUCP = gatech!hubcap!mmccann Clemson University Bitnet = mmccann@clemson.bitnet Clemson, S.C. 29634-2803 DISCLAIMER = I speak only for myself.