[comp.sys.mac] Word 4.0 upgrade coupon arrives

nagel@beaver.ics.uci.edu (Mark Nagel) (04/23/89)

I received my Microsoft Word 4.0 upgrade packet today in the mail.
This was the one where you had to reserve it sometime last year (or
the year before that?)  Anyway, you have to send $50 plus $5.50
shipping plus applicable sales tax.  For CA, it was 5%.  Maybe they
are using the tax tables for when they first announced the upgrade :-)
The upgrade includes the Word Finder Thesaurus, Automac III, and
SuperPaint 1.1.  It says to expect a 2-4 week delivery delay.  Payment can
be by check. money order, or credit card.

Mark Nagel @ UC Irvine, Department of Information and Computer Science
                            +----------------------------------------+
ARPA: nagel@ics.uci.edu     | Charisma doesn't have jelly in the     |
UUCP: ucbvax!ucivax!nagel   | middle.  -- Jim Ignatowski             |

tjs@dadent.wustl.edu (tom sullivan) (04/23/89)

In article <12496@paris.ics.uci.edu> nagel@beaver.ics.uci.edu (Mark Nagel) writes:
>I received my Microsoft Word 4.0 upgrade packet today in the mail.
>This was the one where you had to reserve it sometime last year (or
>the year before that?)  Anyway, you have to send $50 plus $5.50
>shipping plus applicable sales tax.  For CA, it was 5%.  Maybe they
>are using the tax tables for when they first announced the upgrade :-)

Hey wait a minute. My packet says they want $75. What gives?

tom

callen@inmet (04/25/89)

>>I received my Microsoft Word 4.0 upgrade packet today in the mail.
>>This was the one where you had to reserve it sometime last year (or
>>the year before that?)  Anyway, you have to send $50 plus $5.50
>>shipping plus applicable sales tax.  For CA, it was 5%.  Maybe they
>>are using the tax tables for when they first announced the upgrade :-)
>
>Hey wait a minute. My packet says they want $75. What gives?
>
>tom

Yeah, what he said! I distinctly recall sending in that "reserve a
copy for $50" dealie.

Gawd, I hate Microsoft!

kehr@felix.UUCP (Shirley Kehr) (04/25/89)

In article <222@wuee1.wustl.edu> tjs@dadent.UUCP (tom sullivan) writes:
<In article <12496@paris.ics.uci.edu> nagel@beaver.ics.uci.edu (Mark Nagel) writes:
<>I received my Microsoft Word 4.0 upgrade packet today in the mail.
<>This was the one where you had to reserve it sometime last year (or
<>the year before that?)  Anyway, you have to send $50 plus $5.50
<>shipping plus applicable sales tax.  For CA, it was 5%.  Maybe they
<>are using the tax tables for when they first announced the upgrade :-)
<
<Hey wait a minute. My packet says they want $75. What gives?
<

The key is in the second line: you had to reserve your copy last summer.

Shirley Kehr

ngg@bridge2.3Com.Com (Norman Goodger) (05/02/89)

In article <222@wuee1.wustl.edu> tjs@dadent.UUCP (tom sullivan) writes:
>>I received my Microsoft Word 4.0 upgrade packet today in the mail.
>>This was the one where you had to reserve it sometime last year (or
>>the year before that?)  Anyway, you have to send $50 plus $5.50
>>shipping plus applicable sales tax.  For CA, it was 5%.  Maybe they
>>are using the tax tables for when they first announced the upgrade :-)
>Hey wait a minute. My packet says they want $75. What gives?

Microsoft had a program last year where they sent out cards where if you 
returned them, you would get a discount to $50 for the upgrade from $75.
So if for some reason you never recieved the card, never sent in the card,
you received a different upgrade letter I guess, one that says $75...



End


-- 
Norm Goodger				SysOp - MacInfo BBS @415-795-8862
3Com Corp.				Co-Sysop FreeSoft RT - GEnie.
Enterprise Systems Division             (I disclaim anything and everything)

krein@dg.dg.com (Todd Krein) (05/02/89)

In article <595@bridge2.3Com.Com> ngg@bridge2.3Com.com (Norman Goodger) writes:
>In article <222@wuee1.wustl.edu> tjs@dadent.UUCP (tom sullivan) writes:
>>>I received my Microsoft Word 4.0 upgrade packet today in the mail.
>>>This was the one where you had to reserve it sometime last year (or
>>>the year before that?)  Anyway, you have to send $50 plus $5.50
>>>shipping plus applicable sales tax.  For CA, it was 5%.  Maybe they
>>>are using the tax tables for when they first announced the upgrade :-)
>>Hey wait a minute. My packet says they want $75. What gives?
>
>Microsoft had a program last year where they sent out cards where if you 
>returned them, you would get a discount to $50 for the upgrade from $75.
>So if for some reason you never recieved the card, never sent in the card,
>you received a different upgrade letter I guess, one that says $75...
>
>
>

Yup'er. I got the same scoop. So, I gets on da phone, and calls Microsoft.
"What gives?" I says... After givin' da whole story tree, many foh-ur times, 
and bein' askt'ed to call anudder numba (1-206-882-8088), I spoke wid a really
nice lady who lookt'd me up in her data-base, like. She said, "ok". Told me
ta write some stuff on my upgrade for'm, 'n send it in wid $50 + s/h.

End o' story! I'm mail'n it soon, but I tinks we what sent the upgrade
for'm is ok....


Todd Krein
krein@dg.UUCP

-- 
Todd Krein
krein@dg.UUCP		

xpress@Portia.Stanford.EDU (Brad Hochberg) (05/04/89)

>>Microsoft had a program last year where they sent out cards where if you 
>>returned them, you would get a discount to $50 for the upgrade from $75.
>>So if for some reason you never recieved the card, never sent in the card,
>>you received a different upgrade letter I guess, one that says $75...
>
>Yup'er. I got the same scoop. So, I gets on da phone, and calls Microsoft.
>"What gives?" I says... After givin' da whole story tree, many foh-ur times, 
>and bein' askt'ed to call anudder numba (1-206-882-8088), I spoke wid a really
>nice lady who lookt'd me up in her data-base, like. She said, "ok". Told me
>ta write some stuff on my upgrade for'm, 'n send it in wid $50 + s/h.
>
>
>End o' story! I'm mail'n it soon, but I tinks we what sent the upgrade
>for'm is ok....
>
>Todd Krein
>krein@dg.UUCP


Same thing happened with me.  I called Microsoft about the $50 upgrade form
last September (I think, or whenever they announced it) fo I had not gotten
one.  They said not to worry for they hadn't mailed them yet (even though the
deadline to return them had passed) and that I would be getting one.  I also
asked them about the Word Finder/MacroWorks III disk which I also hadn't
received.  They sent one out to me after much ado.

I called them again when I heard 4.0 was shipping.  They once again told me
they hadn't sent out upgrade forms yet.  BTW, they told me to call another
number also.  Finally I was put through to a nice lady who looked me up in
their database and told me I could get the upgrade for $50 (plus $5.50 s/h)
if I mailed my upgrade form to her with a note.  I wonder if we talked to the 
same person. Her name was Carolyn.

She was the first and only helpful person I have ever talked to at Microsoft.
Even when I worked for an Apple dealership and used their dealer numbers I 
still got lousy support and service.  I hope they get their act togther soon.

However I haven't had any problems with Excel and upgrades.  They always send
me those upgrade forms.  I only use it once in a while but I use Word almost
everyday.  Funny how that works :-)

--Brad

-- 
Brad Hochberg              | "The only time I show any consistency these days
Stanford University        |  days is when I'm making a cup of tea."
xpress@portia.stanford.edu | --Mats Wilander, after getting bounced in the
                           |   in the first round of the WCT Finals in Dallas