harvey@dtrc.arpa (Harvey) (06/01/89)
I just purchased a Xerox Datacopy Model 730GS Scanner. However, because of miscommunication between myself, my supply department and our supplier, the scanner was received without hardware manuals (I think hard supplied without hardware manuals is CRIMINAL), software, or cables. I called Xerox about this and I was told by them that you had to order the scanner kit separately. The advertisements for this scanner in all the trade magazines states "It comes with imaging software, cabling and interface." It doesn't mention in the advertisement that the "imaging software, cabling and interface" along with the hardware manuals cost an extra $600. This tale of woe is neither here nor there, just frustrating. I am currently trying to get our supply department to modify the purchase order to get the "imaging software, cabling and interface". However, if any of you know government procurement it will probably be another 6 months before I receive it. In the meantime, is there anyone out there who can give me some hints on how I might be able to use this scanner until I receive the necessary documentation and equipment, i.e., hardware configuration, public domain or shareware software, etc. I can hook it up to either a Macintosh or a Zenith 248 (IBM Clone). It would be nice to know what the dip switches do. I am sorry that this is long winded and I know some of the blame for this screw-up belongs to me, but I think 99.9% of the blame goes to XEROX and their defective advertising. I did call one of their suppliers before ordering the scanner and they didn't mention anything about unbundled equipment with the scanner. Thank you very much in advance. I would also like to know if anyone else has had this problem also. ----------------------------------------------------------------- Betty Harvey Microcomputer Support Group David Taylor Research Center Department of the Navy (301)227-4901 INTERNET: harvey@dtrc.arpa (130.46.1.3) or harvey@dtvms.arpa (130.46.1.10) ***I don't know the other paths addresses*******************