jay@mitisft.Convergent.COM (Jay O'Conor) (07/18/89)
Well, I've had my DeskWriter a couple of weeks now, and for the most part, I really like it. There are a couple of problems that I'm having, and I wonder if anyone else out there might be having similar problems. The first problem (and most annoying) is that MPW 3.0 bombs (ID=12) immediately _after_ printing. The whole document does print, though. The second problem is the Tech Notes stack. The print button doesn't! HyperCard does print (at least the Print Card function). I haven't tried printing to the ImageWriter in either of these cases. I would really hate to have to hook up the ImageWriter any time I have a printing problem just to see if it's the printer's fault or the application. My environment is Mac Plus, 2.5Meg, Warp 9 Photon 20 HD, Jasmine DD100, DeskWriter (of course), Suitcase II, Pyro. I am running under MultiFinder. I know that there are a lot of things I can try in order to track down the problem - and I will try them. I'm just hoping that some DeskWriter owners out there can tell me if they've had these problems - or alternatively, that they havent' had these problems! Thanks, Jay O'Conor Unisys/Convergent
neff@hpvcfs1.HP.COM (Dave Neff) (07/20/89)
I print to a DeskWriter all the time from MPW 3.0 (Mac II, 8 meg) with no problems. Have you tried calling our help line (208-323-2551)? They may not be of much help but it helps us to have a record of what software in what configurations have been seeing "funnys". The DeskWriter software was only tested on more recent releases of the Mac operating system. I don't believe you mentioned which OS version you were using. Dave Neff hpvcfs1!neff