palle@Jessica.stanford.edu (Palle Henckel) (07/26/89)
Problem: Printing on legal size paper does not work. Everything is set up correctly (I believe). Cassette is letter size so manual feed is being used. The pagesetup is being set for legal size and in Word in print preview it looks exactly legal size with a page full of legal text. But, when printing, it only prints a letter size amount of info and that is what comes out of the printer. It seems to believe that its job is now finished so the rest of the page still is stuck in the printer and must be pulled out manually. The obvious solutions has been tried: replace all software with new copies, viruses had been checked for (none), version numbers: system 6.0.2, laserwriter 5.2, laserprep 5.2. Another SE on the appletalk network has the same problem - so this suggests (but doesn't proove) that it is a problem with the printer. So HELP. Any good ideas out there? Thanks in advance. Palle@jessica.stanford.edu.