harrow@exodus.dec.com (Jeff Harrow, NCSE BXB1-2/E02 DTN=293-5128) (08/28/87)
Well, my Apple color monitor just arrived (who says Christmas is in December?). My initial impression is that it is FAR clearer than the NEC Multisync that I had borrowed while waiting for the Apple one. Especially B&W text is much easier to read, and it appears that more gradations of color are visible in the color-picker. All in all, MUCH better. However, 2 strange things: o When looking at a page of B&W text, there is a slight smudge to the right of the line of characters, and o There is that rumored horizontal line about 2/3 down the screen. Can anyone provide info on whether these are "normal" events, or sample defects? Especially the line seems just too obvious a defect in the otherwise astounding clarity of the screen... Jeff Harrow DEC 617/264-5128
korn@cory.Berkeley.EDU (Peter "Arrgh" Korn) (08/28/87)
In <11546@decwrl.DEC.COM>, harrow@exodus.dec.com (Jeff Harrow, NCSE BXB1-2/E02 DTN=293-5128) said: >Well, my Apple color monitor just arrived (who says Christmas is in December?). >... >However, 2 strange things: >... >o There is that rumored horizontal line about 2/3 down the screen. > >Can anyone provide info on whether these are "normal" events, or sample >defects? Especially the line seems just too obvious a defect in the >otherwise astounding clarity of the screen... Hmmm... I'm having the same problem with my *non-apple* Sony monitor (the line, not the smudge). Same place too. Methinks there are a set of defective video cards out there. Also, I do notice a slight lack of clean focus on the left edge (is this what you were refering to Jeff?). Apple? How about it. What's the word on these two things (especially since my warranty expires in about a month). Peter -- Peter "Arrgh" Korn korn@ucbvax.Berkeley.EDU {decvax,dual,hplabs,sdcsvax,ulysses}!ucbvax!korn
preese@dewey.soe.berkeley.edu (Phil Reese) (08/28/87)
In article <20321@ucbvax.BERKELEY.EDU> korn@cory.Berkeley.EDU.UUCP (Peter "Arrgh" Korn) writes: >In <11546@decwrl.DEC.COM>, harrow@exodus.dec.com (Jeff Harrow, NCSE BXB1-2/E02 DTN=293-5128) said: >>Well, my Apple color monitor just arrived (who says Christmas is in December?). >>... >>However, 2 strange things: >>... >>o There is that rumored horizontal line about 2/3 down the screen. >> >>Can anyone provide info on whether these are "normal" events, or sample >>defects? Especially the line seems just too obvious a defect in the >>otherwise astounding clarity of the screen... > > >Hmmm... I'm having the same problem with my *non-apple* Sony monitor (the At the BMUG meeting last night an answer to this question was suggested. This answer supposedly came from a SuperMac Tech person. It seems that in the larger Sony trinitron monitor, both Apple's and SuperMac's monster, there are support wires inside the CRT to help keep the inside in and the outside out. It is a shadow of one of these wires that you are seeing in your screens. Take it or leave it as an explanation. Phil Reese SESAME Group School of Ed, UC Berkeley preese@garnet.berkeley.edu {decvax,dual,hplabs,sdcsvax,ulysses}!ucbvax!garnet!preese
north@apple.UUCP (Donald N. North) (08/28/87)
>>Well, my Apple color monitor just arrived (who says Christmas is in December?). >>... >>However, 2 strange things: >>... >>o There is that rumored horizontal line about 2/3 down the screen. >> >>Can anyone provide info on whether these are "normal" events, or sample >>defects? Especially the line seems just too obvious a defect in the >>otherwise astounding clarity of the screen... >Hmmm... I'm having the same problem with my *non-apple* Sony monitor (the >line, not the smudge). Same place too. Methinks there are a set of >defective video cards out there. Also, I do notice a slight lack of clean >focus on the left edge (is this what you were refering to Jeff?). There is nothing wrong ... the 'line' you see is a tension wire in the Sony Triniton tube to keep the aperture grill from flopping around (and your image converged) as it heats up. ALL Trinitrons have it (the larger ones have a pair) - it's just easier to see on the Mac2 since the screen is mostly white. Apple specifically had the tube installed UPSIDE DOWN so the wire would be nearer the bottom of the screen (outside the 'peak' viewing area) so it would be as invisible as possible. Once you see the wire(s), you will forever see them in EVERY Trinitron you happen to look at (they tend to jump out at you once you know they are there ...). *** THERE IS NOTHING WRONG WITH EITHER YOUR MONITOR OR VIDEO CARD *** -- Don North Apple Computer, Inc. Advanced Technology Group UUCP: {voder,nsc,dual,sun,ucbvax!mtxinu}!apple!north CSNET: north@apple.CSNET {{ Facts are facts, but any opinions expressed are my own, and do not }} {{ represent any viewpoint, official or otherwise, of Apple Computer, Inc.}}
russell@acf3.NYU.EDU (Bill Russell) (08/29/87)
Billy Steinberg, a NY mac wiz _and_ the guy who does the video for the Bill Cosby Show among other things says that ALL Sony trinitron tubes ever made have had this line. It's just the way it is.... -r (Richard Reich as russell@nyu)
eades@softcore.UUCP (09/02/87)
In article <11546@decwrl.DEC.COM> harrow@exodus.dec.com (Jeff Harrow, NCSE BXB1-2/E02 DTN=293-5128) writes: > >o There is that rumored horizontal line about 2/3 down the screen. > >Can anyone provide info on whether these are "normal" events, or sample >defects? Especially the line seems just too obvious a defect in the >otherwise astounding clarity of the screen... > I too, just received my monitor, and was concerned with the line you speak off. This is apparently normal for Sony monitors and has something to do with stabilizing the image on the screen although its quite annoying to see this on such an otherwise flawless screen. If anyone can add more information about this characteristic, it would be much appreciated. Mark Eades eades@sun.com
ryan (Ryan Jorgenson) (08/04/89)
I have a concern with Apple's Color Monitor (13"). I have a MacIIcx with
8 bit video card and the Apple Color Monitor. My concern is that after the
monitor has warmed up for a bit (~20 min), it begins making soft "poping" noises
as if a small static buildup internally had just been discharged to ground.
I checked our Color monitor that we have at work on a MacIIx, and it seems to
do the same thing (except it isn't as noticeable as it is drowned out by the
noisier fan in the IIx).
Should I be worried? My monitor is still under Applecare, but I don't want
to send it away if I don't have to.
Thanks in Advance,
---------------------------------------------------------------------------
ryan@amc-vlsi.uucp | Ryan Jorgenson
ryan@amc-vlsi.ucalgary.ca | The Alberta Microelectronic Centre
| Calgary, Alberta Canadajbence@sonia.math.ucla.edu (James K. Bence) (08/10/89)
In article <829@amc-vlsi.UUCP> ryan (Ryan Jorgenson) writes: >I have a concern with Apple's Color Monitor (13"). I have a MacIIcx with >8 bit video card and the Apple Color Monitor. My concern is that after the >monitor has warmed up for a bit (~20 min), it begins making soft "poping" >noises >ryan@amc-vlsi.ucalgary.ca | The Alberta Microelectronic Centre > | Calgary, Alberta Canada Ok, I've got the same problem (?) with my 3 week old Mac IIcx. Anybody else out there heard of this also? James Bence UCLA Math Dept.
gelphman@adobe.COM (David Gelphman) (08/10/89)
In article <829@amc-vlsi.UUCP> ryan (Ryan Jorgenson) writes: >I have a concern with Apple's Color Monitor (13"). I have a MacIIcx with >8 bit video card and the Apple Color Monitor. My concern is that after the >monitor has warmed up for a bit (~20 min), it begins making soft "poping" noises >as if a small static buildup internally had just been discharged to ground. ... >ryan@amc-vlsi.uucp | Ryan Jorgenson I had this problem with the first Apple Color monitor I got which was in Nov. 1987 (the first crop). After a while it started making LOUD POPPING NOISES (with sparks) and scared the hell out of me. I took it in for service, they 'fixed' it. I took it home and it started doing it again. I complained again and they replaced the monitor. I haven't had any difficulty since. Better safe than sorry. David Gelphman Adobe Systems Incorporated
tod@parsely.uucp (Tod Oace) (08/11/89)
In article <1571@sunset.MATH.UCLA.EDU> jbence@math.ucla.edu (James K. Bence) writes: >In article <829@amc-vlsi.UUCP> ryan (Ryan Jorgenson) writes: >>I have a concern with Apple's Color Monitor (13"). I have a MacIIcx with >>8 bit video card and the Apple Color Monitor. My concern is that after the >>monitor has warmed up for a bit (~20 min), it begins making soft "poping" >>noises >>ryan@amc-vlsi.ucalgary.ca | The Alberta Microelectronic Centre >> | Calgary, Alberta Canada > > >Ok, I've got the same problem (?) with my 3 week old Mac IIcx. >Anybody else out there heard of this also? > >James Bence >UCLA Math Dept. My 1 week (going on 2!) old IIcx monitor seems to be doing the same thing, although I'd describe the sound as more of a soft snapping sound. Also, I've mostly noticed it after I've turned it off. Scarey? I haven't noticed how long it lasts though. -- Tod Oace (tod@parsely.UUCP) ...!tektronix.TEK.COM!psu-cs!parsely!tod
jm5b+@andrew.cmu.edu (James Eduard Mace) (08/11/89)
In response to the questions about Apple Color Monitors making soft popping sounds (like static) after warming up... A couple of weeks ago, I noticed that mine was experiencing this problem. Being somewhat concerned (and still under warranty) I took it in for service. I was informed that this was a known problem with the monitors. Apparently in humid conditions, you can get static discharges inside the monitor. I was told not to worry about it. Nonetheless, I am probably going to put my IIcx and monitor on AppleCare. This seems to be a logical explanation, since I have brought my Mac in to work where it is air-conditioned and the monitor now seems to be perfectly happy. --Jim ----------------------------------------------------------------------- James Mace (jm5b+@andrew.cmu.edu) Department of Biological Sciences, Carnegie Mellon University Pittsburgh, PA "If we knew how it worked, it wouldn't be called research" -----------------------------------------------------------------------
stuart@cbnewsc.ATT.COM (S. D. Ericson) (08/11/89)
In article <1066@adobe.UUCP>, gelphman@adobe.COM (David Gelphman) writes: [actually, he responds: ] > I had this problem with the first Apple Color monitor I got which was > in Nov. 1987 (the first crop). After a while it started making LOUD POPPING > NOISES (with sparks) and scared the hell out of me. I took it in for service, > they 'fixed' it. I took it home and it started doing it again. I complained > again and they replaced the monitor. I haven't had any difficulty > since. > Better safe than sorry. > > David Gelphman > Adobe Systems Incorporated I had this problem with my Apple color monitor as well - LOUD popping noises that would sometimes affect the image on the screen. I tried to examine it from a safe distance, and it seemed to be from the tube itself. People here on the net suggested that it might just be a short, but it did turn out to be a broken tube. $400! Ouch! There went all my software purchases! In any case, you shouldn't fool around with such noises in a HIGH-voltage item like a monitor. The first poster mentioned applecare, so it's already paid for! Even if you don't have applecare, get it checked out, and save yourself trouble later. (Both Mac-wise and maybe health-wise) Maybe the Sony tubes aren't so great. But mine was one of the first batch too. I HATE Apple's 90-day warranty. If I had burned it in 8-hours a day, 5 days a week for the 90-day period, they would have had to pay for this. But I was extremely busy by the time the color monitors finally arrived. A One-Year warranty would have covered that. Ooops. Flame off..... Stuart -- Stuart Ericson AT&T Bell Laboratories | Note: area code 312 USEnet: att!ihlpa!stuart IH 1C215 | becomes 708 on ARPA: stuart@ihlpa.att.com 2000 N. Naperville Road | 11/1 Thanks to Voice: (312) 979-4491 Naperville, Il 60566-7033 | Illinois Bell :-(
pwp@shamash.cdc.com ( HOUFAC) (08/12/89)
My wifes company had similar problems with a batch of new PS2 systems they got from IBM. (Big company, IBM corporate account.) After *much* complaining by the users IBM replaced 'em all. --Pete Poorman Control Data Corporation Houston, Texas pwp@shamash.cdc.com