lemay@lorelei.Sun.COM (Laura Lemay) (09/12/89)
OK, comp.unix.questions has a post that's posted every month with a whole bunch of "most commonly asked questions on this newsgroup." I've been reading this newsgroup for two years now. We need one. But obviously this is a HUGE task for one person. So I'm going to make it easy. Pick your favourite most commonly asked question by a new user on this bulletin board. Write a few paragraphs to answer it. Send it to me. I'm a tech writer, so I'll make it into english-speak, rather than tech-speak (so all you programmers, don't be afraid), compile everything, and then post it to the net for comments. Then we'll see about cronning it to send out every month.... Some suggestions for the questions everyone's most sick of hearing: 1. How do I download files? (ALSO: what does SIT! mean??) 2. Whats the most recent version of X? 3. How do I get a postscript file of a mac document? 4. (lots of other postscript printing questions) 5. How do I rebuild the desktop (why would I want to rebuild the desktop?) And this list is just what I saw while reading this newgroup from the last week! :-) -Laura Lemay lemay%lorelei@sun.com Redhead. Drummer. Geek.
gford@nunki.usc.edu (Gregory Ford) (09/12/89)
>Some suggestions for the questions everyone's most sick of hearing: >1. How do I download files? (ALSO: what does SIT! mean??) >2. Whats the most recent version of X? >3. How do I get a postscript file of a mac document? >4. (lots of other postscript printing questions) >5. How do I rebuild the desktop (why would I want to rebuild the desktop?) Let's not forget: 6. How to FTP -- ******************************************************************************* * Greg Ford GEnie: G.FORD3 * * University of Southern California Internet: gford%nunki.usc.edu@usc.edu * *******************************************************************************
lemay@lorelei.Sun.COM (Laura Lemay) (09/12/89)
>Pick your favourite most commonly asked question by a new user on this >bulletin board. Write a few paragraphs to answer it. Send it to me. >I'm a tech writer, so I'll make it into english-speak, rather than tech-speak >(so all you programmers, don't be afraid), compile everything, and then >post it to the net for comments. Then we'll see about cronning it to >send out every month.... I've changed my mind. It seems to me now that it might make a lot more sense just to compile a list of the most-often asked questions and then solicit volunteers to write something about each one. That way I won't get duplicates. Plus, its a neater way to start a discussion on this newsgroup. So send mail, post, whatever -- what are the most commonly asked qeustions by newusers on this group? (the ones that really drive you nuts because youknow 10,000 people are going to post about it, its so obvious....) -Laura Lemay lemay%lorelei@sun.com Redhead. Drummer. Geek.
levin@bbn.com (Joel B Levin) (09/12/89)
In article <5043@merlin.usc.edu> gford@nunki.usc.edu (Gregory Ford) writes: | |>Some suggestions for the questions everyone's most sick of hearing: [Suggestions 1-6 omitted] The perennial: 7. The little apple thing in the corner of my screen keeps blinking, and I can't make it stop. Is my Mac broken? /JBL = Nets: levin@bbn.com | or {...}!bbn!levin | POTS: (617) 873-3463 |
gillies@m.cs.uiuc.edu (09/13/89)
How about:
8. How do I generate postscript (you tell them...) Where did this
Postscript0 file come from? Why can't I print a file generated using
command-F on a 3rd-party printer? (need laserprep). Why does my
printer (brand X) gag on the laserprep? (where X=imagen usually)
All these questions are answered in the SUMEX archive, in the file
tips> generating-postscript.txt
Don Gillies, Dept. of Computer Science, University of Illinois
1304 W. Springfield, Urbana, Ill 61801
ARPA: gillies@cs.uiuc.edu UUCP: {uunet,harvard}!uiucdcs!gilliesnilesinc@well.UUCP (Avi Rappoport) (09/14/89)
I do customer support, and the two mac things my customers have the most trouble with are: Open File and MultiFinder Partition Size. "I can't see my file when I go to Open" (because the popup folder menu is *not* exactly intuitive) "Why do I always run out of memory" (setting MF partition size is totally obscure!) Avi -- Help me justify my online bills: ask me EndNote questions, please! -- Avi Rappoport nilesinc@well.UUCP, Niles.Assoc on AppleLink 415-655-6666 2000 Hearst, Berkeley, CA 94709
sellers@ncrcae.Columbia.NCR.COM (Todd Sellers) (09/19/89)
In article <8400156@m.cs.uiuc.edu> gillies@m.cs.uiuc.edu writes: > > [Complaints about people asking questions deleted.] > >All these questions are answered in the SUMEX archive, in the file >tips> generating-postscript.txt > > >Don Gillies, Dept. of Computer Science, University of Illinois >1304 W. Springfield, Urbana, Ill 61801 >ARPA: gillies@cs.uiuc.edu UUCP: {uunet,harvard}!uiucdcs!gillies Great, so I guess you'll be the liason for all of us who do not have access to the SUMEX archive. I'll just send my requests to you and you can get me the stuff that I need. Yeah, thats the ticket. +--------------------------------+--------------------------------------------+ | Todd Sellers | EMail to (sellers@ncrcae.Columbia.NCR.COM) | | NCR E&M Columbia | or (todd@pibtest.Columbia.NCR.COM) | | West Columbia, South Carolina | <THIS SPACE INTENTIONALLY LEFT BLANK> | | 29169 | <INSERT YOUR FAVORITE DISCLAIMER HERE> | +--------------------------------+--------------------------------------------+