[comp.sys.mac] Failed 80meg drives/Quantum Warranty?

FlashsMom@cup.portal.com (NancyAnn none Sheridan) (09/22/89)

The Apple 80's are Quantums, aren't they?  DOesn't Quantum have a 2 year 
guarantee?  So said somebody on MacNet.

c8s-an@franny.Berkeley.EDU (Alex Lau) (09/23/89)

In article <22385@cup.portal.com> FlashsMom@cup.portal.com (NancyAnn none Sheridan) writes:
>The Apple 80's are Quantums, aren't they?  DOesn't Quantum have a 2 year 
>guarantee?  So said somebody on MacNet.

Quantum is prohibited by their contract with Apple from passing
on the two-year warranty (which, I read somewhere, was recently
upgraded to five years) to the masses. Thanks, Apple.

--- Alex
UUCP: {att,backbones}!ucbvax!franny!c8s-an
INTERNET: c8s-an%franny.berkeley.edu@ucbvax.berkeley.edu
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straka@cbnewsc.ATT.COM (richard.j.straka) (09/25/89)

In article <17531@pasteur.Berkeley.EDU| c8s-an@franny.Berkeley.EDU.UUCP (Alex Lau) writes:
|In article <22385@cup.portal.com| FlashsMom@cup.portal.com (NancyAnn none Sheridan) writes:
||The Apple 80's are Quantums, aren't they?  DOesn't Quantum have a 2 year 
||guarantee?  So said somebody on MacNet.
|
|Quantum is prohibited by their contract with Apple from passing
|on the two-year warranty (which, I read somewhere, was recently
|upgraded to five years) to the masses. Thanks, Apple.

Something doesn't sound right.  If my implied warranty on drives sold to
Apple is less than drives sold to everyone else, who is going to get my best
drives that go out the door?

I can see Apple's reasoning in not wanting to let the hardware repair business
go elsewhere lead them to make a contract read like this, but it sure would
seem like this is shooting themselves in the foot.  Maybe Apple should take
a lesson from the automotive industry: 5 years and 50K miles on disk drives,
1 year and 12K miles on the rest.  1/4:-)
-- 
Rich Straka     att!ihlpf!straka

MSDOS: All the wonderfully arcane syntax of UNIX(R), but without the power.