mdh@mitre.org (Mike Houle (version .6 beta)) (10/06/89)
About a Month ago, I asked people if they thought getting a Macintosh with a internal Hard Disk was a good Idea. I said that money was not a problem, I just wanted to know about quality. I was really qurious if apple did extra tests on the Hard Disks that they buy from the various manufactures. The basic response was to forgo buying the hard disk from apple, and get a 3rd party hard disk instead. I am only mentioning the mailed replies, becuase I assume most people have seen the posted replies... The responses were as follows. [all files were trimmed down a bit... sorry, if I removed something you thought was important... Also, some editing was done to remove the words that were in the article, but really should not be posted to the entire public net. they are in brackets and caps (i.e. [BAD] instead of something not to nice.) ] ----------------------------------------------------------------------- From: stafford@cs.uoregon.edu Emphatically NO -- Apple's drives are NOT the way to go; I should know. I just bought a IIcx && my apply-supplied Quantum 80 went [BAD] just at the end of the warranty. I got a new drive, and payed out hard-earned $$ to get [MYSELF] covered by Applecare, since I don't have any faith that the new drive will last longer than the last. If $$ is not an issue, get a CDC-Wren drive; very fast, good LONG warranty, and a reputation for soliditity that I would have been better off paying attention to. ----------------------------------------------------------------------- From: dplatt@coherent.com (Dave Platt) Apple does not manufacture its own drives. They purchase drive modules in quantity from manufacturers such as Quantum (mostly, these days), Rodime, Seagate, Miniscribe, and others. They write the driver/installer software so that it will work for each of these drives, put the drives in Apple-labelled boxes, and ship them. [.... some stuff deleted, nothing naughty though.....] You can buy drives that are essentially identical to those that Apple purchases and resells, for lots less money. For example, a Quantum 40- or 80-meg drive from a reputable third-party reseller will often cost 40-50% less than the same drive purchased through Apple, and it will come with a better warranty and often with better format/install software. Brands that have earned a reputation for excellent performance and top quality include CDC/Imprimis (the Wren Runner series for the Mac is very good indeed, I hear) and Priam. Both of these brands will cost you more per meg than some other brands (although probably less than Apple charges for Quantum drives) but you'll get excellent performance and very good reliability. The Quantum drives that Apple uses have been suffering from some severe reliability problems lately. Word is that Quantum has identified the problem("stiction" due to lubricant thickening, leading to a failure of the drive to spin up when powered on); they're upgrading their production lines so that new drives won't have the problem, and (according to Mac the Knife's column this week) will be releasing new drive-controller ROMS that will upgrade old drives to avoid the problem. Recent-production Quantum drives might be an OK bet. I'd recommend avoiding Seagate drives... their smaller ones are fairly slow, and I've heard that their large drives aren't very reliable. Avoid Miniscribe like the plague, no matter what attractive price you see! They're in a great deal of financial trouble, their quality control has gone to hell, and they may not survive very long. Out of 6 330-meg Miniscribe drives that we received from our OEM vendor, four died within a month. Rodime's older drives are OK (I have a 100-meg Rodime in my Mac II; 28 milliseconds access time). Their new "Cobra" series looks quite impressive. Rodime has also had some financial problems of late, but it looks as if they will recover OK. If I were about to buy a new drive for a Mac-II-class machine, I'd save up my bucks and buy a Wren or a Swift (both CDC/Imprimis drives). CDC has been in the disk-drive business for a LONG time (they were making disks when I was back in college in the mid-70s). [.... more misc. stuff deleted ....] I've heard good things about MicroTech... they sell a whole line of disks (both internal and external), and will freely discuss the advantages and limitations of each of their configurations. You can find their phone number and address in any issue of MacWorld or MacWeek. ----------------------------------------------------------------------- From: att!ll1a!cej My advice is *don't* by a hard drive from Apple. Some major points: 1) Apple does *not* make hard drives. They sell other manufacture's drives. And they have generally been selling drives from two or three different manufacturers at a time, and changing manufacturers over time. So other people's experience's may have no bearing on your's. 2) Apple charges you more for the exact same drive you can get elsewhere. (You said money wasn't the point, but I believe you were really saying that you didn't want to pay less and get a cheaper drive. However, I can't imagine you want to pay more to get the same thing. [or less - see point 4]) 3) *Many* of the hard drive problems that you have heard of on the net have in fact been with "Apple" hard drives. (Not Apple's fault since they didn't make the drives - however just 'cause it says Apple doesn't mean it can't be defective.) 4) Apple only gives you a 90-day warranty, even on the hard drives. Yet the manufacturer may offer a 1-year or longer warranty on the very same drive. 5) [Unsupported personal testimony] I bought my drive for my Mac II as an 'add-on', and I have *never* been sorry. Not for an instant. (It was a Rodime, BTW) If you *really* want the "Apple" drive, then my advice it to find out what brand and model it *really* is, and by that as an add-on. BTW, if the drive maker's drive doesn't support "driver-level partitioning" I wounldn't by it. You'll thank me for this advice if you ever do decide you need to partition the drive. I've used 'after-the-fact" disk partioners, such as SUM's, and they just don't work right in *all* circumstances. Yep, I lost all the data on my drive that way. Then Rodime came to the rescue - they were one of the first to upgrade their driver to support partitioning. (The new version was even on mac.comp.binaries.) And to this day (2 years later) the worst PD nightmare crash hasn't dropped a single bit from any partition. That just *can't* be said for 'after-the-fact" partitions. ----------------------------------------------------------------------- From: decvax!uunet.UU.NET!actnyc!jsb (The Invisible Man) The most reliable disks you can get for the Mac are the Wren series from Imprimis. They are resold in external cases by many many companies, and if you want one internal you can get it from MicroNet. In addition to being more reliable, they are generally 50-70% faster than the Quantum ProDrives (the ones Apple and everyone else use). Remember that typically, the transfer speed is more important than access time. The access times for the Wrens is marginally better than the Quantums, and the transfer time is about 66% better than the Quantums. Alexis Rosen temporarily at uunet!actnyc!jsb [ Alexis, I tried to e-mail you to inform you that I was going to use this message in my summary, but the mail bounced. I am sorry if you did not want this printed, but it does not seem treating, damning, or as if it could in any way hurt anybody. so I printed it. ] -- Mike Houle | mdh@linus.mitre.org | 90% of a project is making mistakes ! UUCP -> decvax!linus!mdh | the other 90% is covering up those ! ARPA -> mdh%linus@mitre-bedford | mistakes