dmr@csli.Stanford.EDU (Daniel M. Rosenberg) (10/05/89)
I know this was discussed before, but I didn't actually find an answer in my slogging through comp.sys.mac. We have an SE/30 with a Quantum (I suppose -- haven't opened the case) HD80 which has worked marvelously so far, but now fails to get started on power-up. What was the cause of this? Our Macintosh is just a few weeks old. Is the solution really to leave the thing on all the time? Please respond by email. Thanks very much, and sorry for any rehashing. -- # Daniel M. Rosenberg // Stanford CSLI // Eat my opinions, not Stanford's. # dmr@csli.stanford.edu // decwrl!csli!dmr // dmr%csli@stanford.bitnet
FTWILSON@pucc.Princeton.EDU (Frederick Todd Wilson) (10/06/89)
In article <10539@csli.Stanford.EDU>, dmr@csli.Stanford.EDU (Daniel M. Rosenberg) writes: >I know this was discussed before, but I didn't actually find an answer >in my slogging through comp.sys.mac. We have an SE/30 with a Quantum >(I suppose -- haven't opened the case) HD80 which has worked marvelously >so far, but now fails to get started on power-up. What was the cause of >this? Our Macintosh is just a few weeks old. Is the solution really to >leave the thing on all the time? > Though I'm not certain, I believe I recently read here that Apple had recognized the problem, and formulated a solution. Whatever, the specific solution was, it involved working through your dealer. They should now be aware of whatever policy Apple has determined. Todd Wilson My statements do not reflect the opinions of Apple or Princeton University
stevel@eleazar.dartmouth.edu (Steve Ligett) (10/10/89)
flame on: In many articles people write something like: > My SE/30 hard drive doesn't always boot. - (Or the monitor, or the hard drive, or the keyboard, or the mouse, - or *something* smokes, squeals, snaps, shimmies, or is broken.) > Our Macintosh is just a few weeks old. ^-----------------------------------^ > Is the solution really to > leave the thing on all the time? - (Or, can I open the Mac and fix it myself? - Or, shall I just ignore the problem and hope it goes away?) Folks, if you buy a new Macintosh (or car, or whatever), and it's broken, have it fixed! If you *think* there is a problem, take the computer to your dealer, and have them (at least attempt to) fix it! If you screw with it yourself, or you live with an intermittent problem during the warranty period, you really can't blame the dealer for charging to fix it when your Mac dies completely, 2 days after the warranty is up. Get your complaint down on paper. flame off. (thanks, I feel better now.) -- Steve Ligett steve.ligett@dartmouth.edu or (decvax harvard linus true)!dartvax!steve.ligett