mmccann@hubcap.clemson.edu (Mike McCann) (12/06/89)
I need some information on a problem tracking system for a Mac. I want to be able to track all of our calls to our microcomputer support center here on campus and know were every call is as far as status, how long it took for the persons call to be answered, what was the final answer to the question, etc. I would like for any Mac on our local network to be able to access this database (through AppleShare if possible) so that several different people can handle problem by using this tracking system at the same time. Any help or information (company names, phone numbers) would be helpful. Thanks, -- Mike McCann (803) 656-3714 Internet = mmccann@hubcap.clemson.edu Poole Computer Center (Box P-21) UUCP = gatech!hubcap!mmccann Clemson University Bitnet = mmccann@clemson.bitnet Clemson, S.C. 29634-2803 DISCLAIMER = I speak only for myself.