[comp.sys.mac] Slow deliver from Chip Merch & Mac Conn

rrw@naucse.UUCP (Robert Wier) (12/07/89)

 What's going on these days. The old reliable companies noted for
 fast deliveries are moving like thick molasses in January.

 I ordered 4 boxes of Sony DSDD disks from Mac Connection a few 
 weeks ago.  They warned me that they wouldn't ship for 48 hours
 due to the order system change over, but that they had them in 
 stock (I know, I know, you can get 'em elsewhere cheaper... but
 when I need 'em, I need 'em FAST!).  Sure enough, a box arrived
 on the day promised, but with only 1 BOX (10) of disks.  The other
 3 boxes were BACKORDERED!  It took a week before the rest of the
 order showed up.  Now, I really have like MacConnection, but at
 least 50% of the reason I order from them is their speed (and
 the fact they used my picture in one of their ads awhile ago).
 However, someone either lied or was just incompetant since
 they told me that my disks were IN STOCK.

 Similarly, having just taken delivery on a MAC IIci, we put out
 for bid 8 megs of SIMMS.  Awarded it to Chip Merchant, who said
 they had 'em IN STOCK.  Guess what... 3 weeks have now gone by,
 and on checking last Monday (Dec 4th) they said it would be ANOTHER
 2 WEEKS.  ARRGH!  Using 1 meg of memory on a ci is like running
 a jet engine with only 1 pint of fuel in the tanks...

 On our POs going out from now on, if a company says they have 
 something in stock, I'm putting an "auto-cancel" clause if 
 shipment isn't made within 10 business days....

 I'm posting this 'cuz I'm pissed.....

---------------------------------------------------------------------
  - Bob Wier                             Northern Arizona University
   summer:Ouray, Colorado                 winter:Flagstaff, Arizona
   USENET: ...arizona!naucse!rrw  | BITNET: WIER@NAUVAX  | WB5KXH