[comp.sys.mac] Printing problems

heacock@kuhub.cc.ukans.edu (Doug Heacock) (02/09/90)

I've asked about this before (with no response), but the problem
persists, so here we go again:

I'm using a Mac SE (20MB disk, 2.5M RAM) with MS-Word 4.0 to print
medium-length documents (5-20 pages) that frequently contain small
bitmapped graphic images (mostly portions of screen dumps, sometimes
MacDraw images) on a LaserWriter Plus over an AppleTalk network.  I'm
running System 6.0.3, and the LaserWriter printing resources are
version 5.2.  The problem is that about half the time one of the
following problems surfaces:

	1. I can't print the document at all--the printer just hangs
	   with no error message, or

	2. I can print part of the document, but the printer hangs
	   after a few pages, or

	3. I can print the document, but some of the graphic images
	   may not print at all.

I have tried removing all INITs and cdevs, reinstalling all the system
software and printing resources, all to no avail.  The problem appears
to be intermittent, because documents that didn't print one time
sometimes print normally at another time, with no changes made.

I realize there isn't much you can tell me with no more than this to
go on, but it would console me to know if anyone else out there has
experienced similar problems.  If so, what (if anything) have you
been able to do about it?  
-- 
+===========================================+============================+
| Doug Heacock, Academic Computing Services | heacock@kuhub.cc.ukans.edu |
| The University of Kansas, Lawrence, KS    | heacock@ukanvax.bitnet     |
+===========================================+============================+

etaw302@ut-emx.UUCP (Allen Wessels) (02/09/90)

If you are printing under MultiFinder, either allocate more memory to Word or 
run under the Finder.  If you are running Print Monitor, turn it off.

Actually, in this case, I'd suspect a network problem or a memory problem with
the LaserWriter.  There are some jobs that are too tough for the LW+ to handle.

You might try "Grouping" any MacDraw images before you paste them into Word.

craig.treleaven@canremote.uucp (CRAIG TRELEAVEN) (02/10/90)

[Description of Word 4 printing problems deleted]
>software and printing resources, all to no avail.  The problem appears
>to be intermittent, because documents that didn't print one time
>sometimes print normally at another time, with no changes made.

   Possibly your problem is in your network.  There were a couple of 
'weak' nodes in the Phonenet network in my old office.  The weather 
seemed to have something to do with it!  We had a good technician come 
in and add resisters in the right places -- presto, no more mysterious 
problems.  Might be worth a try
   Craig Treleaven
---
 * Via ProDoor 3.1R 

casseres@apple.com (David Casseres) (02/13/90)

Here's something to try when printing fails on a document containing 
bitmap images:  turn off the "Faster Bitmap Printing" feature in the Page 
Setup dialog.  You'd never guess, but that's what it's for!

David Casseres
     Exclaimer:  Hey!

dswt@stl.stc.co.uk (Stewart Tansley) (02/13/90)

I think Doug's problem (and now mine too, of yesterday!) is due to
Word 4 mucking around with PICTs, as reported in the Word 4 bug list
recently posted to comp.binaries.mac. It's item 42i on page 5. 
What do others think?

(Author: David Sachs, Edition: 3/11/89.)

Stewart.

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