[comp.sys.mac] Kudos to Sony!

ksbolduan@amherst.bitnet (03/06/90)

Just a note of customer satisfaction:

A while ago, I inadvertently initialized five Sony High Denisty disks in the
800k drive of a Mac II. I didn't think that this would really make a
difference, but it basically ends up destroying the disks. My SE/30 couldn't
re-initialize the disks at all. So, on a chance, I sent them to Sony explaining
what had happened. Two weeks later, I received five replacement disks, a hand
signed letter, and an apology for the delay.

Kudos to Sony for their customer support!

Kevin Bolduan '91 Amherst College
KSBOLDUAN@AMHERST