[comp.sys.mac] Macworld nasty practices again

fulk@cs.rochester.edu (Mark Fulk) (06/13/90)

Once again, Macworld is dunning "subscribers" who didn't want the
magazine.  I got one or two unasked-for issues, and a series of bills,
in the mail.  I replied to the bills saying that I didn't want the
magazine, as I had already had a subscription once and had cancelled
it.  I still don't want a subscription; the magazine, simply put,
stinks.  Now I have a form letter from a collection agency on my desk.

At some point, someone is going to have to sue MacWorld to get them to
stop this dishonest practice.

Mark Fulk

lehotsky@server4.osf.org (Alan Lehotsky) (06/13/90)

Yup - MacWorld did the same thing to me, and went one better!

They sent me a form saying you qualify for a FREE subscription.  I
filled it out and sent it back.  After about 2 issues, I got a bill.
I wrote "I don't want this if I have to pay for it" and mailed it back.

They keep sending bills (which I am now officially ignoring) even
though they've escalated to the "collection agency".  They've stopped
sending magazines.

And guess what!  Just the other day, I got another letter saying that
I qualify for a free subscription!

Maybe if I threaten to write a letter to MacUser, MacWorld will get
around to fixing this?

Al Lehotsky

unhd (USENET News System) (06/13/90)

In article <1990Jun12.173619.18388@cs.rochester.edu> fulk@cs.rochester.edu 
(Mark Fulk) writes:
> Once again, Macworld is dunning "subscribers" who didn't want the
> magazine.  I got one or two unasked-for issues, and a series of bills,
> in the mail.  I replied to the bills saying that I didn't want the
> magazine, as I had already had a subscription once and had cancelled
> it.  I still don't want a subscription; the magazine, simply put,
> stinks.  Now I have a form letter from a collection agency on my desk.
> 
> At some point, someone is going to have to sue MacWorld to get them to
> stop this dishonest practice.
> 
> Mark Fulk


It's good to know that I am not alone.  I am in the middle of the same 
dilema.  One nasty message to the MACWORLD sales department did no good 
and so I had to send another to the collection agency and am waiting for 
their reply.  This is so infuriating!!!!!


tjb

mec@cbnewsj.att.com (michael.e.connick) (06/15/90)

In article <1990Jun12.173619.18388@cs.rochester.edu> fulk@cs.rochester.edu 
(Mark Fulk) writes:
> Once again, Macworld is dunning "subscribers" who didn't want the
> magazine.  I got one or two unasked-for issues, and a series of bills,
> in the mail.  I replied to the bills saying that I didn't want the
> magazine, as I had already had a subscription once and had cancelled
> it.  I still don't want a subscription; the magazine, simply put,
> stinks.  Now I have a form letter from a collection agency on my desk.


Has anyone in this situation tried complaining to their local
Postmaster? It sounds like a classic case of mail fraud to me. I have a
feeling if the US Postal Inspectors go after MacWorld, this practice
will be stopped VERY quickly!

-----------------------------------------------------
Michael Connick    mec@mtfmi.ATT.COM    201-957-3057
AT&T Bell Labs     MT 3F-113	        (Dept. 79151)

jtn@potomac.ads.com (John T. Nelson) (06/16/90)

>It's good to know that I am not alone.  I am in the middle of the same 
>dilema.  One nasty message to the MACWORLD sales department did no good 
>and so I had to send another to the collection agency and am waiting for 
>their reply.  This is so infuriating!!!!!

How about a letter to your local better business bureau.  How about a
letter to MacUSER or MacWeek?  Better yet dunn MacWorld with notices
of your own.  Or just ignore them... you CAN'T be forced to pay for
unsolicited mail/subscriptions.

MacWorld's tactics are obvious and pathetic.  Tell them where they can
stick their subscription.