mig@cunixb.cc.columbia.edu (Meir) (06/17/91)
In article <1991Jun14.230631.19955@sdd.hp.com> pont@sdd.hp.com (Jorge Pont) writes: > >Can anyone help me with a hard drive failure? > >The hard drive in my SE has failed for the second time. >The original drive was a 20 mb Miniscribe. It failed after 6 months >of use. The people at Computerland replaced it for ~ $300. >The disk they put in just failed (it lasted for about 1.5 years). >The symptoms of the failure are a repetitive initialization mechanical >noise, and total failure to recognize the drive. > >My questions are: > >- Do the hard drives in the SE have a high failure rate? >- What are my options if I don't want to spend $400 to get it > fixed at Computerland? (I can do the actual replacement myself.) >- How can I get Apple to pay for it? >- Who (of some weight and substance) in Apple do I fire a very angry > complaint letter to? (I want to tell them what I think about > the reliability of their product). > >Could you please e-mail me the response? (I don't read this newsgroup.) > >Thanks in advance, from a sad Mac user. > >Jorge (pont@sdd.hp.com) First, I would try to find out WHY two the drives failed! Second, I am not a Mac guru. Nevertheless, if you can use a standard SCSI drive, you will find them cheap. For example, Griffin (1800-472-4743) sells the Quantum low profile (LPS-52S) 52 MB SCSI for $225. * * * * * * ====================== Meir Green * * * * * * ====================== (Internet) mig@cunixb.cc.columbia.edu * * * * * * ====================== meir@msb.com mig@asteroids.cs.columbia.edu * * * * * * ====================== (Amateur Radio) N2JPG