kdale@BBNCC-EUR.ARPA.UUCP (03/12/87)
I'm *really* angry right now, so please bear with any unprofessionalism you may
see here.
I ordered a PC system from S & S Wholesalers, Inc. of Miami Beach, FL on Jan
28, 1987. The brand is irrelevant, but what is happening is not. The invoice
is dated 28 Oct, 1986 for starters. The quoted price for shipping and handling
was 3% for use of a credit card (fair enough) and 6% for shipping (I use an APO
address, being in Germany and all...). The actual amount charged came to
13.78%. I would have expected the system to be shipped first class for that
much money, but **NO**, it was shipped fourth class.
I was told that it shipped on Wednesday, 28 Jan, the same day that I ordered
it, but the postage indicateds that it was shipped Monday, 9 Feb. I still have
not received the monitor.
Now the good part: I ordered a brand new system. I received a system that has
an ominous label that says, "Refurbished by the Manufacturer". They sent me a
g**damn repaired unit?? No sign of a shipping invoice. No sign of the
external disk drive that I also ordered.
And to top it off, they sent me outdated system software! The new version has
been available for four or five months now, and they sent me this old sh*t!
Impression: I think these turkeys decided to move some unwanted merchandise and
decided that some military geek stuck in Europe would be a prime target. Well,
I am neither military nor stuck anywhere, and I don't *think* I'm a geek.
Conclusion: stay tuned for explanations. I am not condemning them to hell for
all eternity....yet. But I'd advise holding off any purchases/orders from them
until they have a chance to respond. Not only will I call them as soon as they
open for business, but I'll also send this message to them and explain that the
eyes of the world (hopefully) are on them. I will certainly post results, or
non-results, as the case may be.
Keith M. Dale
Defense Data Network Project Adminstrator - Europe
BBN Communications Corporation
*** Disclaimer: the opinions expressed herein are strictly my own, and not
those of my employer's or the Department of Defense's. ***rsm6306@ritcv.UUCP (03/14/87)
In article <8703121649.AA23788@ucbvax.Berkeley.EDU> kdale@BBNCC-EUR.ARPA (Keith Dale) writes: >I'm *really* angry right now, so please bear with any unprofessionalism you may >see here. > >I ordered a PC system from S & S Wholesalers, Inc. of Miami Beach, FL on Jan Here I thought I was the only one being shafted by these people. I ordered $150 of ST software from them. When I placed the order, they said thesoftware that I wanted was *IN STOCK* I asked 2 different times to make sure there was no confusion. They said since the software I wanted was in stock, it would ship the same day. It has been *WEEKS* since I ordered the software and I still have not received it. Their customer service people give me a song and dance about their computers being down and delaying the order. I strongly urge people to think twice before lifting the phone to call these people to place an order. There are reputable outfits out there that will give you good prices and good service. So far I have not gotten either from S&S. Has anybody done a survey of people on this newsgroup to find out how different mail order outfits perform? I think it is time we did such a survey. I will work up a form and send it out to the group next week, compile the results and report to the group. Randy Marks rsm6306@ritcv.UUCP
df@nud.UUCP (Dale Farnsworth, NO7K) (03/16/87)
In article <8703121649.AA23788@ucbvax.Berkeley.EDU> kdale@BBNCC-EUR.ARPA (Keith Dale) writes: >I ordered a PC system from S & S Wholesalers, Inc. of Miami Beach, FL on Jan >28, 1987. > ... >I was told that it shipped on Wednesday, 28 Jan, the same day that I ordered >it, but the postage indicateds that it was shipped Monday, 9 Feb. I still have >not received the monitor. I have only dealt with S & S Wholesalers once, but I must say that I was quite satisfied with their response. I ordered a SC1224 color monitor, paid by personal check, which they said they would hold for 2 weeks. They shipped the monitor 14 days after they received my order and they paid for all the postage. I was very pleased. -Dale -- seismo!noao!mcdsun!nud!df 602/438-5739 ihnp4!mot!nud!df
engst@batcomputer.tn.cornell.edu (Adam C. Engst) (03/19/87)
I realize that this may not necessarily be appropriate, but for all those poor souls getting shafted by various companies (blacpatch, S&S) I would like to recommend Lyco Marketing & Consultants (or something like that). Of course I have no connection with them other than an extremely satisfied customer on several occassions. adam
malice@wolf.UUCP (03/21/87)
> > I realize that this may not necessarily be appropriate, but for all those > poor souls getting shafted by various companies (blacpatch, S&S) I would like > to recommend Lyco Marketing & Consultants (or something like that). Of course > I have no connection with them other than an extremely satisfied customer > on several occassions. I just (tonight) got my 1040ST from Lyco. They are great. Nice discounts and nice service. Recommended if you plan to go mail-order, and maybe if you aren't. Their order number is 1-800-233-8760. [message really sent by billw@wolf on another's account]