[comp.sys.atari.st] Ramblins...

Flash@UMASS.BITNET (Rick Flashman) (03/19/87)

Peter Santangeli writes:

>    These guys are either BLIND or just plain aren't willing to spend the
>time to find the problem. Frankly, I am EXTREMELY PISSED OFF. I spent over
>$2000 on atari equipment. Yah, the software isn't great, I can live with that.
>I CAN'T LIVE WITH RUDE AND INEFFECTIVE SERVICE.

Peter,

   Maybe you want to take a road trip down to Amherst, Mass? I run an
Atari ST Sales and Service center, and our technician is a master at
hardware. We could run right through it and solve it all. I know it
is kind of sad, but Atari's requirement to have a "real" tech has
degraded to soup. Our local competition has some high school kid who
is never in and does nothing. Atari's official word is "So what? Until
someone complains by official channels.." Soooo, we are now making
money by fixing the computers for our competition. (As long as it is
out of warranty...)
   But we can probably figure it out, if not, search for another
dealer, I believe that even in Toronto there should be several honest
and capable dealers available.

On other stuff. Mail order places.

S&S took three weeks to deliver something for me that they claimed
would be shipped the next day UPS BLUE! And they still send it UPS
BLUE three weeks later. But by that time I got it from somewhere
else, and I refused it. (heh heh)

CMO (Computer Mail Order) seems to be pretty good and honest. I got
a printer from them. FAST. They are pretty good on whether something
is in stock or not. "We have 2 in stock..." And they ship fast.

Then of course, there is always your dealer. Find a good one who
discounts, and then you wont have to sweat it while waiting for an
UPS truck.

Rick Flashman

1040 N. Pleasant Street, #381, Amherst, MA  01002. (413) 549-0173
Flash@UMASS.BITNET   -or-    Flash%UMASS.BITNET@WISCVM.WISC.EDU
                   R-FLASHMAN on GEnie

store2@ihuxi.UUCP (03/23/87)

In article <870318220143.00000BBD.AQEH.MA@UMass>, Flash@UMASS.BITNET (Rick Flashman) writes:
> 
> Then of course, there is always your dealer. Find a good one who
> discounts, and then you wont have to sweat it while waiting for an
> UPS truck.
> 
A lot easier said than done, even in a large urban area like Chicago.  I
wish we had a good local Atari dealer like you that was willing to take
the time and effort to learn Atari repair and sold at a discount.


					Kit Kimes  
					AT&T--Information Systems Labs
					...ihnp4!iwvae!kimes

"I'm carrying the weight of all the useless junk a modern man accumulates.
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