terrell@laidbak.UUCP (12/07/87)
My Atari 520 ST is crashed, and I need to get it repaired. Does anyone know if there are any trustworthy factory-authorized Atari service centers in the Chicago area? Also, what is the telephone number of Atari service? Also, if I were to send my computer to Atari, will they put in the latest roms? The blitter? I'm reluctant to send the unit to Atari because when I did this last time it took about 3 months to get it back (Atari was doing inventory, and although the replacement system was packed and ready to go, they refused to let anything out of the warehouse until the inventory was over)! Thanks in advance, Eric Terrell
neil@atari.UUCP (Neil Harris) (12/12/87)
In article <1270@laidbak.UUCP>, terrell@laidbak.UUCP (Eric R. Terrell) writes: > > My Atari 520 ST is crashed, and I need to get it repaired. Does anyone > know if there are any trustworthy factory-authorized Atari service centers > in the Chicago area? There's a very good one that I know of. Try the Software Plus stores. They do lots of ST service work, and should be well supplied with spare parts. > Also, what is the telephone number of Atari service? 408-745-2367 is the number for Atari customer relations. They should be able to help you -- but the phones are crazy this time of year. > Also, if I were to send my computer to Atari, will they put in the latest > roms? The blitter? No such luck. The only blitters so far are inside of Megas. > I'm reluctant to send the unit to Atari because when I did this last time > it took about 3 months to get it back (Atari was doing inventory, and > although the replacement system was packed and ready to go, they refused > to let anything out of the warehouse until the inventory was over)! Inventory takes closer to 3 days than to 3 months. Do you remember who at Atari told you that? We're usually pretty good about product turnaround. -- --->Neil Harris, Director of Marketing Communications, Atari Corporation UUCP: ...{hoptoad, lll-lcc, pyramid, imagen, sun}!atari!neil GEnie: NHARRIS/ WELL: neil / BIX: neilharris / Delphi: NEILHARRIS CIS: 70007,1135 / Atari BBS 408-745-5308 / Usually the OFFICIAL Atari opinion