[comp.sys.atari.st] SM124 Differences ?

XBR3D815@DDATHD21.BITNET (07/27/88)

Hi Atarians!

Is someone out there in netland who knows a difference between older and the
newest SM124 B&W-monitors which could explain the following behavier:

Mega ST4 and old (Oct. 87) Monitor:
    In reverse mode (light text on black background) is brightness dependent
    on information on screen ! If you have >20 charcters displayed, text is
    light, but if characters are deleted the text begins to fade so that you
    have to adjust the brightness control! But if now more caracters are typed
    text becomes brighter again so the brightness control has to be adjusted
    the second time and so on.

Mega ST4 and new (Mar. 88) Monitor:
    The symptom does not occur !

This is not dependent on the ST! We tried several ST4 and one ST2 with the
same results.
Is there a possible fix for this behavier ? Perhaps can someone at Atari give
some hints? We know solder irons and will change the monitor circuitry
if necessary, so please HELP!!!!

Werner W. Braun                    xbr3d815 @ ddathd21.bitnet

wheels@mks.UUCP (Gerry Wheeler) (07/28/88)

In article <8807270941.AA03440@ucbvax.berkeley.edu>, XBR3D815@DDATHD21.BITNET writes:
> Is someone out there in netland who knows a difference between older and the
> newest SM124 B&W-monitors which could explain the following behavier:
> Mega ST4 and old (Oct. 87) Monitor:
>     In reverse mode (light text on black background) is brightness dependent
>     on information on screen !
> Mega ST4 and new (Mar. 88) Monitor:
>     The symptom does not occur !

I haven't seen this problem on the Atari, but I have seen it on other
systems.  (Usually the ones with a cheap monitor.) And, I recall from
somewhere in the dark past that monitors used to come with a switch
labelled "DC offset" or some such.  This allowed you to set the monitor
for automatic brightness when you used it for television work, and to
disable that feature for computer work.  Maybe your monitor is set up
the wrong way? Maybe it needs repair? I use an old old monochrome
monitor on a 520ST and it has no problem whatsoever. 

-- 
     Gerry Wheeler                           Phone: (519)884-2251
Mortice Kern Systems Inc.               UUCP: uunet!watmath!mks!wheels
   35 King St. North                             BIX: join mks
Waterloo, Ontario  N2J 2W9                  CompuServe: 73260,1043

VBRANDT@DBNUAMA1.BITNET (08/02/88)

In Info-Atari16 digest #333, motsj1!mcdchg!clyde!watmath!mks!wheels            s
(Gerry Wheeler) writes:

>In article <8807270941.AA03440@ucbvax.berkeley.edu>, XBR3D815@DDATHD21.BITNET
> writes:
>> Is someone out there in netland who knows a difference between older and the
>> newest SM124 B&W-monitors which could explain the following behavier:
>> Mega ST4 and old (Oct. 87) Monitor:
>>     In reverse mode (light text on black background) is brightness dependent
>>     on information on screen !
>> Mega ST4 and new (Mar. 88) Monitor:
>>     The symptom does not occur !

>I haven't seen this problem on the Atari, but I have seen it on other
>systems.    (...)
>the wrong way? Maybe it needs repair? I use an old old monochrome

It sure does need repair. I had the same problem when I bought my Mega4 a few
months ago. I had a program that reversed the screen colors (to white on black)
cleared the screen, displayed the word "ONLINE" and waited for serial input.

The screen picture would break down completely, the "ONLINE" would vanish. Only
after something came in from the serial line, the picture would slowly reappear
and life would revert to normal.

I took the monitor to my dealer, and this is what he told me:

The problem is known. Atari manufactured a whole bunch of these monitors, but
refuses to deal with the problem, claiming that it is caused by 'unavoidable
parts tolerances'. Any monitor shipped to Atari would be returned unrepaired.

The problem, however, can be solved by internally 'tweaking' several adjustment
controls (you can see that I'm no EE). Since my SM124 was still under warranty,
he took it in, and ONE DAY later, it was fixed.

So: if your monitor is under warranty, see if your dealer can help you. If not,
get someone with a 'scope and the necessary knowledge to fix it.

I hope this helps.

PS: I am not commenting the attitude of Atari towards this problem, but it sure
    does augment my prejudice against Atari marketing strategies.

Bitnet:  VBRANDT@DBNUAMA1                              Volker A. Brandt
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poole@forty2.UUCP (Simon Poole) (08/06/88)

In article <8808021217.AA02247@ucbvax.berkeley.edu> VBRANDT@DBNUAMA1.BITNET writes:

.......
>
>I took the monitor to my dealer, and this is what he told me:

>The problem is known. Atari manufactured a whole bunch of these monitors, but
>refuses to deal with the problem, claiming that it is caused by 'unavoidable
>parts tolerances'. Any monitor shipped to Atari would be returned unrepaired.

Was this Atari Germany  or Atari US?  I would be  suprised if somebody
from Atari  US had said something  like that, but not  at all (in fact
it's what I expect) if it was Atari Germany.


-- 
----------------------------------------------------------------------------
UUCP:   ...mcvax!cernvax!forty2!poole			Simon Poole
BITNET: K538915@CZHRZU1A
----------------------------------------------------------------------------

VBRANDT@DBNUAMA1.BITNET (08/10/88)

In Info-Atari16 Digest #343, mcvax!cernvax!ethz!forty2!poole@uunet.uu.net
(Simon Poole) writes:

>In article <8808021217.AA02247@ucbvax.berkeley.edu> VBRANDT@DBNUAMA1.BITNET
> writes:
  (...)
>>The problem is known. Atari manufactured a whole bunch of these monitors, but
>>refuses to deal with the problem, claiming that it is caused by 'unavoidable
>>parts tolerances'. Any monitor shipped to Atari would be returned unrepaired.

>Was this Atari Germany  or Atari US?  I would be  suprised if somebody
>from Atari  US had said something  like that, but not  at all (in fact
>it's what I expect) if it was Atari Germany.

This, of course, was Atari Germany. And, equally of course, it was precisely
the kind of behaviour anyone expects who has *ever* had dealings with Atari
Germany.(No smiley faces here.)

Bitnet:  VBRANDT@DBNUAMA1                              Volker A. Brandt
UUCP:    ...!unido!DBNUAMA1.bitnet!vbrandt             Angewandte Mathematik
ARPAnet: VBRANDT%DBNUAMA1.BITNET@CUNYVM.CUNY.EDU       (Bonn, West Germany)