[comp.sys.atari.st] Atari 520 exchange

davis@ux1.lbl.gov (Jeffrey Davis) (10/13/88)

Hello,

My atari recently began having problems and I took it in to 
a local shop.  I was told after about a five minute cursory
examination that it would need a new motherboard probably and
the best thing I could do was send it in to ATARI with $95 
dollars and exchange it for another 520.  Apperantly the 
520 (old model) is no longer produced.  
	This seems fine but I am concerned about getting 
a ``reconditioned'' 520.  Has anyone had bad experiences 
with the trade in?  Would I be better off doing something 
else (perhaps getting a new mother board from atari and putting 
it in myself) will I get back what I sent them?  I am concerned 
about sending a computer which worked fine until three days ago 
to the great computer graveyard at Atari.  I would like to hear 
from anyone who has had experience with this service...
					Jeff Davis
JCDavis@LBL.GOV or JCDavis@LBL.BITNET or CXRO::DAVIS or
davis@ux1.LBL.GOV        

BobR@cup.portal.com (Bob BobR Retelle) (10/17/88)

Jeff Davis asks:
> I am concerned about getting a ``reconditioned'' 520.  Has anyone
> had bad experiences with the trade in?

Some friends of mine recently sent in their 520ST to Atari under the "exchange
plan and got back a brand new 520 ST, for $95.
 
According to Neil Harris, Atari has put aside a number of new machines for
thi)s exchange plan, so you don't have to worry about getting
a "reconditioned" ST...   the one my friends received was obviously a new
machine, in fact it was the most recent version of the 520 ST motherboard...

This "exchange plan" is one of the shining stars in an otherwise rather
bleak Atari universe...
 
BobR

DSP1858@TAMVENUS.BITNET (10/31/88)

Hello.  Does Atari have any kind of exchange whereby one can exchange his
Atari 520 for a new Mega computer?
                                        Thanks,
                                        David Scott Pope

towns@atari.UUCP (John Townsend) (11/02/88)

in article <8811010106.AA01068@ucbvax.Berkeley.EDU>, DSP1858@TAMVENUS.BITNET says:
> 
> 
> Hello.  Does Atari have any kind of exchange whereby one can exchange his
> Atari 520 for a new Mega computer?
>                                         Thanks,
>                                         David Scott Pope

No. Atari only does replacements on units of the same model number. 
(i.e. You send in a 520ST, you get a 520ST back..) We do not have any
type of upgrades on 520/1040 to MEGA computers.

-- John Townsend
   Atari Corp.

danscott@atari.UUCP (Dan Scott) (11/02/88)

in article <8811010106.AA01068@ucbvax.Berkeley.EDU>, DSP1858@TAMVENUS.BITNET says:
> 
> 
> Hello.  Does Atari have any kind of exchange whereby one can exchange his
> Atari 520 for a new Mega computer?
>                                         Thanks,
>                                         David Scott Pope

Sorry, Atari does not have any type of program for turning in old equipment
for new.

Dan Scott

Atari Corp.

jlong@afit-ab.arpa (Jeffrey K. Long) (11/03/88)

What happens if you send in an older 520ST, do you get a new 520STFM as the
replacement?