[comp.sys.atari.st] Fun With Your Hard Drive Project

src@cs.odu.edu (Scott R. Chilcote) (03/02/89)

A couple of months ago, I posted asking for help with a hard drive project
I'd been working on for my ST.  I received lots of suggestions and some very
good advice.  I especially thank the Atari reps who offered help -- some good
people work there.

I'd like to pass along some of the experience I've gained from all this.
The drive I built is comprised of a Seagate ST-277R hard disk, an Adaptec
4070 controller board, and a Supra host adapter board.  The result is a 
60 Meg (formatted) hard disk drive with a battery backed clock/calendar,
DMA pass-through, and the potential to add a second inexpensive RLL drive
easily.
 
Rule number 1:  Don't trust mail-order!!  I looked at ads in Computer Slobber
magazine until I found some really low prices on the hard drive and Adaptec
board.  I stayed with the larger advertisements, thinking that those with the
money to advertise big would be more reputable.  I wound up with a bad hard disk
_and_ a bad controller board for my efforts.  The hard disk would not reinitia-
lize to track zero.  The controller board caused crashing whenever a file was
read from the hard disk.  And although I have some technical experience, it
takes a major investment in equipment and understanding to troubleshoot a
setup like this.  Expect to get burned!
 
My approach was to call each company, describe the problem, and send the item
back for testing.  I had to call Seagate directly about the first hard drive
before the mail order company would accept a return.  It took three days of
repetitive dialing and "eternal hold" to reach a human being at Seagate -- 
but after that they were quite helpful.  They described the problem with the
drive and said that it needed to be replaced.  They also told me the mail order
company I was dealing with -- Computer Terminal -- was not an official Seagate
dealer and was not supported by them.
 
Supra was the shining star of the group.  The help I received from them was
invaluable.  The fellow I spoke to there (Mark) warned me that bad drives and
bad controllers (even counterfiet ones!) were "out there".  They had me return
my Supra board, but found nothing wrong with it.  They replaced a couple of the
chips with new revisions anyway, and mailed it back.  I had originally chosen
Supra because their SCSI Host Adapter was cheaper than ICDs, and because their
software wasn't copy protected and _was_ highly regarded.  Supra's HD utilities
are PD, and can be downloaded from GEnie.  Great people!
 
My Adaptec board was the major source of problems.  The 4070 needs to be 
shielded in order to work, when installed against the bottom of the hard disk
(it is drilled for mounting in that position).  At Supra's suggestion, I   
enclosed a piece of aluminum foil in some cardboard, connected an alligator
clip to the foil and grounded it, made sure the whole assembly was insulated,
and slipped it between the controller and the hard drive.  This provided a good
shield.
 
Unfortunately the first Adaptec controller was bad, in an insidious manner.  It
gave errors exactly as if the shielding was inadequate (noise interference).
This caused the programs I executed from the hard drive to bomb immediately.
Finally I got permission to mail this board back to Computer Surplus, while it
was barely in warranty.  They sent me a replacement as soon as they had one, in
spite of the fact that in the meantime, they'd changed distributors -- and the
price was now $40 higher!  Pretty decent of them, considering.
 
So, after three months of hassles, about $60 in phone calls and about $700 in
hardware -- I have a functioning drive.  I'm very pleased now that it works!
Backing up a 60 meg drive onto floppies will be formidable, but it will take a
long time to fill up this much space.  I suggest that anyone planning on making
an ST hard disk in this challenging manner have lots of forbearance.  One has
to constantly trade the urge to get momentary satisfaction for long-term
results!
 
                                                  >>>Scott   

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