promac@iisat.UUCP (Promac Systems) (08/25/89)
Food for the line eater, Yum! Yum!!! I have been reading the atari.st section for the last while now and I must say that it is about time that Atari brought out the "TT"(???). I used to own a complete ST set up right down to the Laser printer, and here are a few things that I have noticed about the machines and the company now that I have nothing to lose(not trying to start a war, but just seeing it the way that I have seen it). I work at a local software house that has about 10 ST machines in different formats, during the last few monthes we have had alot of trouble with the hardware, things like files vanishing, whole directories being wiped out, and things going wrong with the machines in general( anyone want a BIG bag full of dead mice!!!). All of our machines are run off of UPSs' and the drives are cleaned on a regular basis, along with complete backups of the hard drives. It is hard to explain why there seems to be so many problems with the ST?? When I had my system , I had nothing but good luck with ALL of it, but it seems that I must of been one of the lucky ones. The number one reason that I would never buy another Atari product is because of Atari's crappy customer support!!!!! Our local Atari dealer is number one in customer support and has a very large stock of the finest ST software at good prices, but it seems that everytime I talk to him he has NOTHING good to say about Atari. Don't get me wrong, I like the ST itself , but it takes more than a good machine to keep a company going, you have to support your customers. I did sell my ST system and bought an Amiga system mainly based on the following things: 1. You can expand the 2000 to just about any level that you want. 2. My friends at school that had them were very happy with their 500's, and the support from the local dealer was very good. 3. I was getting sick and tired of telling people that I had an Atari because they though that I had some kind of game machine, which it is not. 4. The most important reason being - No matter what you do the Amiga blows the ST away when it comes to graphics(hand down). I wish Atari all the luck in the world with their new Vapor machine(had to get that in, they deserve it!), and I hope that they start to listen to their customers, because without them they out of business. By the way Multitasking is great, I get to produce some bitching ray traced pictures while talking to you! later Barry Comer (before you ride this message off think about it, computer science students grow up to be the developers of real world programs, and when they decide to spend however many man years it takes to supply people with good quality software they are going to look at a company track record before making the move.)
mfolivo@sactoh0.UUCP (Mark F. Newton John) (08/26/89)
In article <68@iisat.UUCP>, promac@iisat.UUCP (Promac Systems) writes: > Food for the line eater, Yum! Yum!!! > > > > I have been reading the atari.st section for the last while now and I must > say that it is about time that Atari brought out the "TT"(???). I used to own > a complete ST set up right down to the Laser printer, and here are a few > things that I have noticed about the machines and the company now that I > have nothing to lose(not trying to start a war, but just seeing it the way > that I have seen it). > > I work at a local software house that has about 10 ST machines in different > formats, during the last few monthes we have had alot of trouble with the > hardware, things like files vanishing, whole directories being wiped out, > and things going wrong with the machines in general( anyone want a BIG bag > full of dead mice!!!). All of our machines are run off of UPSs' and the drives > are cleaned on a regular basis, along with complete backups of the hard drives. > > It is hard to explain why there seems to be so many problems with the ST?? > When I had my system , I had nothing but good luck with ALL of it, but it > seems that I must of been one of the lucky ones. > > The number one reason that I would never buy another Atari product is > because of Atari's crappy customer support!!!!! Our local Atari dealer > is number one in customer support and has a very large stock of the finest > ST software at good prices, but it seems that everytime I talk to him he > has NOTHING good to say about Atari. Don't get me wrong, I like the ST itself > , but it takes more than a good machine to keep a company going, you have to > support your customers. > > I did sell my ST system and bought an Amiga system mainly based on the > following things: > > 1. You can expand the 2000 to just about any level that you want. > 2. My friends at school that had them were very happy with their 500's, and > the support from the local dealer was very good. > 3. I was getting sick and tired of telling people that I had an Atari > because they though that I had some kind of game machine, which it is not. > 4. The most important reason being - No matter what you do the Amiga blows > the ST away when it comes to graphics(hand down). > > I wish Atari all the luck in the world with their new Vapor machine(had to > get that in, they deserve it!), and I hope that they start to listen to > their customers, because without them they out of business. > > By the way Multitasking is great, I get to produce some bitching ray traced > pictures while talking to you! > > later > Barry Comer > > (before you ride this message off think about it, computer science students > grow up to be the developers of real world programs, and when they decide > to spend however many man years it takes to supply people with good quality > software they are going to look at a company track record before making the > move.) Okay, this is a flame, so act like a fool and move on. Now, I certainly don't know where you get the gall to post a message like the one you did, it's like going into a black section of town and yelling "NIGGER!!!" because some black knocked you on your butt for being stupid. Now, I used to work at a computer store that was a Mega dealer and an Amiga dealer. I don't know about wherever you are, but here in California, we laughed at the antics of the Amiga. You want to know return rates on dead 500s? Practically 50% of the 500s we had went out. We had to replace our display 500s regularly. And this was no fly-by-night store. We had 80386 tower systems with all the graphics you could put, and we moaned at that HAM video the Amiga trys to pass off. Totally useless when it comes to WYSIWYG desktop publishing. Compare the flickering HAM display to a rock-solid monochrome, which is accurate in showing font size with a laser printer. I certainly hope you get the service you deserve, because it was Commodore Amiga that gave us the crummy support. I got great support from Atari, so I have the feeling your dealer was saying that about atari, so he can sell you a *much more* expensive Amiga- read: higher profit for your dealer. *SUCKER* The lone atari that ever came back was a Mega 2, which I exchanged for a new Mega 2. None of the SLM804s came back, we sold alot of 520s, 1040s, drives... No one had ever had a file lost, and if it were endemic, why isn't everyone complaining that we are *all* losing files??? Since you mentioned you were using UPSs, that tells me that it was the UPS (using the cheap battery ones?) that were causing the faults, not the hardware. Why do dweebs always want to say "my system is better than yours"? This idiot thinks he is so smug, the majority of us don't care. I certainly don't care what he is studying in school, because in the US, Amiga is lower than doggy poo, when it comes to real computers. And only in the US, is the Amiga anything, because it is common knowledge that Atari has the European and music personal computer business well in hand. So this guy comes along and whines about the dealer problems, then blaming Atari for them. That's like blaming your mother for the trouble YOU cause. Try sending a broken 2000 back to Commodore with a check to get a replacement. They will look at the package, wonder what the heck you are doing, and send it back. Atari will *replace* with a *new machine* any broken computer and a check to cover replacement costs. This is well documented. Send them a broken 800 and a check for $X amount, and they will send you a new 65XE. Send them a broken 1027 printer and $75, and they will send you an XDM121 daisywheel printer. Send Commodore a 1541 drive with bent rails, and you'll get back a busted 1541 with bent rails. (Geez, this guy is like hearing white supremacist garbage) I suggest that this new found Commodore owner unsubscribe to this group, and join his fellow dweebs on the other side. I don't mind good conversation, but some of the things are totally wrong, or totally fabricated. This is a newsgroup for Atari ST users, and we don't need to see all this false talk. Apparently, he was so gutless, he became ashamed that he had an ST, and now he is proud to have an Amiga? Sayonara and good luck with your box. Mark Newton-John -- ############################################################# # PRIVATE # SAC-UNIX, Sacramento, Ca. # # PARKING # UUCP=...pacbell!sactoh0 # #############################################################
wsflinn@watcgl.waterloo.edu (Scott Flinn) (08/30/89)
In article <1762@sactoh0.UUCP> mfolivo@sactoh0.UUCP (Mark F. Newton John) writes:
[scorching flame of innocent remarks deleted]
Well, Mr. Mark F. Newton John, I rather appreciated Barry's comments. The
purpose of this newsgroup is to provide useful information to current Atari
ST users, and others who have a passing interest, not to provide an
advertising channel for Atari Corp. As an ST'er who has been considering
dumping Atari for Amagi for a while, I find Barry's remarks useful and
in that sense, perfectly appropriate. And my interest in Amiga is strictly
mine, quite apart from what you may or may not deem suitable.
If you want to aim Fire and Brimstone at people, that is your right ... but
be aware of a danger. My impression of messages from Mark F. Newton John
(a name which sticks in the mind :-) will be unavoidably biased by the
brutal and (IMHO) needless attack I have just witnessed.
Cheers,
--
Me: Scott Flinn / "If it doesn't fit, force it.
Domain: wsflinn@watcgl.waterloo.edu / If it breaks, then it didn't
UUCP: watmath!watcgl!wsflinn / fit anyway."Xorg@cup.portal.com (Peter Ted Szymonik) (09/01/89)
Go Away. Peter Szymonik Xorg@cup.portal.com